Maintenance Technician / Team LeaderID:57681
3,000 MYR ~ 4,000 MYRMont Kiara1 day agoOverview
Salary
3,000 MYR ~ 4,000 MYR
Industry
Manufacturing(Machinery)
Job Description
<Job Summary>
We are looking for a committed and customer-oriented Technician or Team Leader to perform maintenance services and provide on-site technical support for our water purification systems. Your role will be key in maintaining high product performance and ensuring customer satisfaction through timely maintenance, repairs, and system installations.
You will be responsible for visiting customers in Selangor, Kuala Lumpur, and Nilai to conduct routine and emergency service activities. Candidates with leadership experience may also supervise junior technicians and oversee service quality.
<Key Responsibilities>
1.Scheduled Maintenance & Emergency Support
- Perform routine servicing, filter replacements, and equipment checks
- Respond to urgent repair needs and troubleshoot technical issues on-site
2.Installation & Product Upgrades
- Assist in the installation of new water purifiers and replacement of outdated components
- Ensure all installations meet product standards and customer expectations
3. Customer Communication & Technical Support
- Handle inquiries and provide guidance on proper use and basic maintenance
- Deliver friendly and knowledgeable support before, during, and after visits
4.Documentation & Reporting
- Maintain accurate records of service visits, repairs, and customer feedback
- Submit reports as needed to track service trends and issues
5.Team Leadership & Field Coordination (Leader role only)
- Supervise junior technicians, provide field coaching, and ensure SOP compliance
- Plan efficient service routes and ensure high service quality across all assignments
Qualifications
Requirement
<Requirements>
■Must-Have
- Education: SPM or above
- Experience: 3–4 years in water purifier maintenance or a similar field (e.g., Philips, Coway)
- Language: Proficient in English
- Driving: Valid Malaysian driver’s license with own transportation
- Availability: Independent, reliable, and field-oriented
■Preferred
- Field service experience in customer-facing roles
- Leadership or supervisory experience (for Team Leader role)
- Familiarity with Japanese service standards is a plusEnglish Level
-
Other Language
Malay, English
Additional Information
Benefit
- Salary: RM 4,000 - RM 6,000
*Depending on the candidate's experience
<Working Day and Allowance>
1)Weekday(9:30am - 6:00pm Monday to Friday)
2)Every other Saturday
3)Work on public holidays
※it depends on the working schedule
※You will be paid an allowance based on the "Malaysia Employment Act" if you work on a holiday.
・Saturday working hours (4 hours) - 1.5 times the hourly rate paid
・Saturday working hours (More than 4 hours) - 2 times the hourly rate paid
However, the company may relocate the holiday to another working day due to the prevailing working situation.
- Can claim all fuel and parking toll
- AL: Less than 2 years days
- MC: Less than 2 years: 14 days
- The company pays 50% of medical costs up to a maximum of RM 500 per year.
- Hospitalization
・Where hospitalization is required: maximum of 60 days(including already taken medical leave) in the aggregate in each calendar year, inclusive of non-hospitalization medical leave, regardless of length of service.Working Hour
9:30 ~ 18:00
Holiday
Saturday, Sunday, and Malaysian public holidays
※it depends on the working schedule
※You will be paid an allowance based on "Malaysia Employment Act" if you work on a holiday.
・Saturday working hours (4 hours) - 1.5 times hourly rate paid
・Saturday working hours (More than 4 hours) - 2 times hourly rate paid
However, the company may relocate the holiday to another working day by the working situation.Job Function
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