Overview

• Salary

  5,000 MYR ~ 6,000 MYR

• Industry

  Trading Firm

• Job Description

  We are looking for a customer-oriented account management professional to manage and develop relationships with our existing customers across Singapore, Malaysia, Indonesia, India and the Philippines. Potentially you will also have the opportunity to engage in new business development as a team.
  
  Job Responsibilities
  - Manage and strengthen relationships with existing customers, serving as their primary point of contact and understanding their business needs, operational requirements, future demand, and maintain long-term partnerships
  - Monitor customer demand forecasts, sales projections, and order plans to ensure appropriate procurement, inventory availability, and timely delivery in collaboration with suppliers
  - Monitor inventory levels, order status, and supply-demand balances, identifying potential shortages and other supply chain risks
  - Handle after-sales activities/customer complaints/product issues, and also identify opportunities such as alternative sourcing, product improvements, and other proposals that can enhance customer value
  - Contribute to regional business expansion and collaborate with the team to identify and develop new business opportunities when required
  - Monitor sales forecasts, inventory data, customer status, and other KPIs, providing regular reports to support business planning