Order Fulfilment ManagerID:61026

8,000 MYR ~ 10,000 MYRKota Damansara/Petaling Jayaabout 7 hours ago

Overview

  • Salary

    8,000 MYR ~ 10,000 MYR

  • Industry

    Retail, Retail/Distribution(Other)

  • Job Description

    • Manage the end-to-end order fulfillment process from order confirmation to delivery.
    • Coordinate closely with Sales, Procurement, Warehouse, Logistics, Finance and Customer Service to ensure smooth order processing.
    • Monitor stock availability, order status, backorders and delivery schedules.
    • Ensure customer and project orders are fulfilled accurately and on time.
    • Coordinate warehouse picking, packing and delivery arrangements.
    • Resolve order, stock, delivery and fulfillment issues promptly.
    • Monitor fulfillment performance and prepare regular operational reports.
    • Identify process gaps and implement improvements to improve efficiency and service level.
    • Develop and maintain effective SOPs and workflows for order fulfillment.

Qualifications

  • Requirement

    <Requirements>
    • Diploma/Degree in Supply Chain, Logistics, Operations, Business Administration or related field.
    • Minimum 5 years of relevant experience in order fulfillment, logistics, warehouse, supply chain or operations.

    <Advantageous>
    • Strong coordination, communication and problem-solving skills.
    • Good knowledge of inventory and warehouse operations.
    • Proficient in Microsoft Office, especially Excel.
    • Experience with ERP / inventory management systems is an advantage.
    • Experience in sanitaryware, construction, retail or project-based business is an added advantage.
    • Strong ownership, attention to detail and ability to work in a fast-paced environment.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

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