3 Jobs: Job Vacancies for Freight forwarding Positions
Sales & Operation Executive / Assistant Manager (JB) (Japanese Speaker)ID:58924
7,000 MYR ~ 10,000 MYRGelang PatahJob Description
1) Responsible for preparing a quotation upon request by the customer.2) Visit new and existing customers for the sales and customer service activities.3) To delegate or share to the related department upon receiving new orders or instructions from customers and from the top management. 4) Prepare Weekly report and present it in the Weekly Meeting.5) Prepare Monthly shipment and stock report, submit to the customer and HQ.6) Analize Welcia's incoming product list and prepare a summary.7) Updating a new product list in the WMS systems.8) Prepare a monthly product's expiry date and notify the customer.9) Attend customer additional requests and inquiries.10) Report/Update to Operation Manager on a day to day basis.
Benefit
- Annual Leave 14 days
- Medical Leave 14 days
- Performance Bonus
- Medical Claim (For employees and family)
- Company Group InsuranceChief Operating Officer (COO) - Logistic CompanyID:58686
20,000 MYR ~ 35,000 MYRShah AlamJob Description
■ COMPANY OVERVIEWThe company is a leading logistics company specializing in Door-to-Door Automotive Logistics in Malaysia.High level activities include, Ocean and Land Transportation, Vehicle Yard Management, International and Domestic Customs Clearance.We are seeking an experienced, dynamic, result-driven and visionary Chief Operating Officer (COO) to lead our company through its next phase of growth.The Chief Operating Officer (COO) will oversee daily operations, ensuring operational excellence, optimize efficiency, and drive strategic expansion and financial sustainability across our logistics services.■ ROLE EXPECTATIONThe COO will be responsible for the execution of business strategies, operational excellence, and process optimization across all divisions.This role ensures seamless coordination between departments, cost-effective logistics solutions, and compliance with industry regulations.The ideal candidate will have a strong background in logistics, supply chain management, and operational leadership.■ KEY RESPONSIBILITIESOperational Leadership• Oversee daily operations of ocean & land transportation activities, customs clearance, and vehicle processing centers.• Ensure on-time deliveries, cost efficiency, and high service quality.• Implement best practices in logistics, fleet management, and vehicle processing centers.Process Optimization & Efficiency• Streamline workflows to reduce turnaround times and operational costs.• Identify opportunities for process enhancement to increase efficiency and remove financial risks.• Leverage IT Systems to enhance visibility and efficiency.• Develop, Implement and Monitor KPIs (e.g., shipment delays, IT applications utilization, storage utilization, delivery times) and implement corrective actions.• Implement best practices and innovative solutions to optimize logistics and transportation workflows.Supply Chain Management• Manage relationship with suppliers, carriers and other partners to ensure reliable and cost-effective service delivery.• Monitor supply chain performance metrics and adjust strategies as necessary to meet operational demands.Compliance & Risk Management• Ensure compliance with shipping regulations, customs laws, and safety standards.• Mitigate risks in transport routes, cargo handling, and documentation.• Maintain relationships with port authorities, customs brokers, and transport partners.Financial & Resource Management• Work with the CFO to control operational budgets and reduce wastage.• Develop and manage operations budget, ensuring effective allocation of resources to achieve operational goals.• Analyze financial data related to operations and make informed decisions to maximize profitability.• Optimize utilization of assets and manpower while maintaining productivity.Team Management & Development• Lead and mentor operations managers, logistics coordinators, and vehicle processing facility teams.• Foster a culture of accountability, safety, and continuous improvement.• Identify training needs and upskill employees in logistics technology.Customer & Stakeholder Coordination• Collaborate with the CEO and work closely with sales team to ensure alignment between operational capabilities and customer expectation.• Resolve escalated operational issues (delays, damages, customs disputes).• Ensure smooth handoffs between sales, operations, and customer service.• Communicate effectively with internal and external stakeholders to ensure transparency and collaboration across all business units and teams.
Benefit
・Salary = RM 20,000 ~ RM 35,000
・AL: <3Y 18 days, >3Y 23 days
・MC: <2Y 14 days, 2~5Y 18 days, >5Y 22 days
・Outpatient medical claim: up to RM3,000 per year
・Insurance Coverage: Group Hospitalization & Group Term Life
・Appraisal twice a year
・Bonus based on performance (applicable for staff in second year and above)
・Company Activities
- Welcome Lunch (organized among team)
- Company Trip (attendees invited based on performance)
- Annual DinnerSales Manager (Air Freight)ID:58278
8,000 MYR ~ 12,000 MYRShah AlamJob Description
Job Description- Meet and exceed allocated sales targets by engaging with customers through different channels, determining the specific needs of the prospect, promoting company's freight forwarding service, digital platform to develop and acquire new business opportunities.- Handle all customers' enquiries related to on boarding and sales operation process as well as managing customer relationship to deliver high level of customer satisfaction.Role & Responsibility1. Driving sales- Offer shipping solutions and promote digital platform value proposition to customers based on their needs and capabilities.- Handle customer quotation request; negotiate prices and terms with customers- Follow up with customers to convert quote enquiry to actual shipment booking- Identify sales leads to develop new business opportunity.- Up-selling and cross-selling existing customers to generate more sales2. Customer on-boarding process- Act as customer on-boarding contact window to introduce and educate company digital platform and services to new customers.- Support customer end-to-end implementation including resolving customer technical problems or enquiries.- Lead the collaboration among internal departments to ensure that each piece of the on-boarding journey of customer is smooth.3. Account management- Own and manage customer relationships from the point of sale through successful implementation.- Engaging with customers and creating a positive relationship with them.
Benefit
- Annual Leave 14 days
- Medical Leave 14 days
- Transportation Allowance
- Annual Incentive
- Medical claims
- Dental/Optical Benefit
- Medical and Life Insurance
