Overview

• Salary

  10,000 MYR ~ 16,000 MYR

• Industry

  Logistic

• Job Description

  JOB SUMMARY:
  The Business Development Manager is responsible for driving business growth, revenue generation, customer acquisition, and strategic market expansion for the Company. The role leads the Business Development function in developing sales strategies, strengthening customer relationships, identifying new business opportunities, and achieving profitability targets. The position works closely with Operations, Customer Service, Warehouse, Transportation, and Finance teams to deliver integrated logistics and cold chain solutions while ensuring excellent customer experience and sustainable business growth.
  
  PRIMARY DUTIES AND RESPONSIBILITIES:
  • Develop and execute business development strategies, sales plans, and market expansion initiatives to achieve the Company's revenue and profitability targets.
  • Identify, pursue, and secure new business opportunities within logistics, cold chain, transportation, warehousing, distribution, forwarding, and cross-border transportation services. Develop and expand international transportation business through close collaboration with the Forwarding team to drive revenue growth and market expansion.
  • Build, maintain, and strengthen relationships with existing customers, strategic accounts, and business partners to ensure long-term business growth and customer satisfaction.
  • Conduct visits to overseas customers as required.
  • Proactively monitor and follow up on outstanding invoices to ensure timely collection of all customer payments.
  • Lead contract negotiations, tender submissions, commercial proposals, and pricing strategies to secure profitable business opportunities.
  • Develop annual sales forecasts, budgets, and departmental business plans, and monitor performance against established targets.
  • Monitor market trends, competitor activities, and customer requirements to identify growth opportunities and recommend strategic initiatives.
  • Drive the growth and performance of assigned business segments, including LTL, Dedicated Distribution, Cross-Border Transportation, Forwarding Services, Equipment Sales, and other strategic business areas.
  • Lead, coach, and develop the Business Development team to achieve departmental objectives and individual performance goals.
  • Establish sales targets and KPIs, monitor team performance, and implement continuous improvement initiatives.
  • Collaborate with Operations, Customer Service, Warehouse, Transportation, and Finance teams to ensure successful implementation and servicing of customer accounts.
  • Act as the key commercial contact for major customers and strategic accounts, ensuring effective issue resolution and service excellence.
  • Represent the Company at customer meetings, trade exhibitions, networking events, and industry activities to strengthen market presence and business opportunities.
  • Prepare and present monthly sales, business development, and market performance reports to Management.
  • Ensure compliance with Company policies, procedures, contractual obligations, and applicable regulatory requirements.
  • Perform any other duties and responsibilities as assigned by Management from time to time.