Overview

• Salary

  4,000 MYR ~ 5,000 MYR

• Industry

  IT/Telecommunications

• Job Description

  ■ COMPANY DESCRIPTION
  The company founded in 1996 and has built nearly three decades of experience in the IT industry.
  The company provides IT infrastructure construction (such as network and server systems), cloud solutions (including setup, migration and hosting), web and application development, and digital marketing/digital systems solutions.
  With operations spanning Japan and overseas, the company is positioned as a one-stop partner for infrastructure build, web/app development, operation and maintenance.
  
  ■ JOB SUMMARY
  We are looking for a capable Senior MIS Engineer to take ownership of end-to-end IT infrastructure and system integration (SI) projects across multiple client environments.
  This is a senior, hands-on role within the MIS team, where you will act as a key technical lead — driving solution design, project execution, and escalation handling.
  Depending on individual strengths and performance, this role offers the opportunity to grow into a managerial position or further deepen as a technical specialist.
  
  ■ KEY RESPONSIBILITIES
  1. Lead Solutioning & Pre-Sales
  • Work closely with sales and management to translate customer requirements into practical technical solutions
  • Engage clients to understand business needs and propose infrastructure and SI solutions
  • Support and present technical proposals with clear architecture and rationale
  2. Design Network & System Architecture
  • Design and implement network architecture including VLAN segmentation, IP addressing, routing, firewall policies, and security zoning
  • Develop infrastructure solutions across servers, networks, virtualization, Microsoft 365, and security layers
  • Ensure designs are scalable, secure, and aligned with operational realities
  3. Lead Project Execution (Core Responsibility)
  • Take ownership of end-to-end project delivery, including planning, coordination, execution, and closure
  • Manage system integration projects involving multiple vendors and stakeholders
  • Plan and execute infrastructure deployment and migration projects, including:
  - Website and application environments (e.g., WordPress, CMS)
  - Email systems and Microsoft 365 migration
  • Ensure projects are delivered on time, within scope, and aligned with customer expectations
  4. Operations, Support & Internal IT
  • Act as Level 2 / Level 3 escalation point for ITO clients, handling complex incidents and root cause analysis
  • Provide post-sales support and troubleshoot issues across network and system layers
  • Maintain and support internal IT infrastructure, ensuring availability, security, and performance of company systems
  • Collaborate with internal teams and vendors to deliver IT helpdesk support (primarily Windows environments)
  • Continuously improve system stability and reduce recurring incidents
  5. Drive R&D and Technical Improvement
  • Conduct R&D and POC on new and existing technologies (network, cloud, security, infrastructure)
  • Evaluate solutions for real-world deployment and business applicability
  • Contribute to improving internal standards, solution frameworks, and best practices
  6. Contribute to Team Leadership
  • Provide guidance and mentorship to junior engineers and technical staff
  • Support the development of internal standards, processes, and technical direction
  • Contribute to building a strong and capable technical team