Export Sales ExecutiveID:59837

4,000 MYR ~ 7,000 MYRPeraiabout 5 hours ago

Overview

  • Salary

    4,000 MYR ~ 7,000 MYR

  • Industry

    Manufacturing(Automobile)

  • Job Description

    We are looking for a detail-oriented and proactive Export Sales Executive to support the sales team and ensure smooth day-to-day operations. This role involves managing sales documentation, coordinating customer orders, liaising with customers and suppliers, and ensuring timely delivery. The sales coordinator will also provide support to the Director by overseeing customer sales orders when he is not available.

    Key Responsibilities
    1. Sales Order Coordination
    - Process and follow up on customer sales orders accurately and promptly.
    - Monitor order progress and ensure timely delivery to customers.
    - Communicate with customers on order status, product availability, and delivery arrangements.
    - Coordinate closely with warehouse/logistics teams to confirm stock levels and shipping schedules.
    - Ensure all sales documentation (quotation, invoice, DO) is properly prepared and filed.

    2. Customer Communication & Support
    - Handle general customer enquiries related to pricing, lead time, product info, and order updates.
    - Maintain strong, professional communication with customers to ensure satisfaction.
    - Resolve minor customer issues and escalate more complex matters to the Sales Director.

    3. Purchase Order & Supplier Coordination
    - Create purchase orders and follow up with suppliers on delivery timelines.
    - Track incoming stock, update internal teams, and ensure proper documentation.
    - Assist in basic supplier communication regarding pricing, stock status, and product lead times.

    4. Sales Administration & Reporting
    - Maintain accurate records in the sales database/ERP system.
    - Prepare weekly and monthly sales reports for management.
    - Support the sales team with administrative tasks such as preparing quotations, agreements, and sales kits.

    5. Internal Team Coordination
    - Work closely with sales, warehouse, finance, and management teams to support overall operations.
    - Assist with ad-hoc tasks assigned by the Director or sales team.

Qualifications

  • Requirement

    We are looking for a detail-oriented and proactive Export Sales Executive to support international sales activities and ensure smooth export operations. This role involves managing export orders, coordinating shipments, liaising with overseas customers and suppliers, and ensuring timely delivery. The Export Sales Executive will also support the Director by managing customer accounts and sales orders when required.

    Key Responsibilities
    1. Export Sales Order Management
    - Process and follow up on export sales orders accurately and promptly.
    - Monitor order progress and ensure timely shipment and delivery to overseas customers.
    - Communicate with international customers on order status, product availability, and delivery arrangements.
    - Coordinate closely with warehouse and logistics teams to confirm stock levels and shipping schedules.
    - Ensure all export sales documentation (quotation, invoice, packing list, DO, shipping documents) is properly prepared and filed.

    2. International Customer Management & Support
    - Handle overseas customer enquiries related to pricing, lead time, product information, and order updates.
    - Maintain strong, professional relationships with international customers to support business growth.
    - Follow up on new enquiries and support sales conversion opportunities.
    - Resolve customer issues and escalate complex matters to the Sales Director when necessary.

    3. Export & Supplier Coordination
    - Create purchase orders and follow up with suppliers on delivery timelines for export orders.
    - Coordinate shipment arrangements with forwarders and logistics partners.
    - Track incoming stock and ensure readiness for export fulfillment.
    - Assist in supplier communication regarding pricing, stock status, and product lead times.

    4. Export Sales Administration & Reporting
    - Maintain accurate export sales records in the sales database/ERP system.
    - Prepare weekly and monthly export sales reports for management.
    - Support preparation of export quotations, agreements, and product documentation.
    - Ensure compliance with export procedures and documentation requirements.

    5. Cross-Functional & Sales Support
    - Work closely with sales, warehouse, finance, and logistics teams to support export operations.
    - Assist in identifying opportunities to improve export process efficiency.
    - Support business development activities for international markets when required.
    -Assist with ad-hoc tasks assigned by the Director or sales team.

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

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