Overview

• Salary

  6,000 MYR ~ 7,000 MYR

• Industry

  Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Pharmaceutical/Medical Equipment)

• Job Description

  <Descriptions>
  1. System Deployment & Integration:
  • Lead and support the installation and configuration of Enterprise Imaging systems, including PACS, VNA, and 3D modules, at customer sites.
  • Implement hardware infrastructure (servers, storage, networking) and software components, ensuring compatibility with HIS/RIS and other clinical systems.
  • Configure systems to meet healthcare data security, redundancy, and regulatory compliance standards (e.g., HIPAA, GDPR).
  
  2. Technical Support & Maintenance:
  • Provide Tier 2/3 on-site and remote technical support during and post-deployment phases.
  • Perform preventive maintenance and health checks on systems to ensure optimal uptime.
  • Troubleshoot and resolve technical issues involving DICOM, HL7, network, and system performance.
  
  3. Client Engagement & Customization:
  • Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
  • Customize systems to meet clinical workflow and compliance needs based on site-specific requirements.
  
  4. Documentation & Reporting:
  • Maintain accurate documentation of configurations, deployments, system changes, and support logs.
  • Contribute to internal knowledge bases, user guides, and support manuals.
  • Support technical reporting for compliance audits, project reviews, and service-level agreements.
  
  5. Continuous Improvement & Learning:
  • Stay up to date on the company technologies, DICOM/HL7 standards, cybersecurity best practices, and healthcare informatics trends.
  • Participate in product and technical training sessions and support internal knowledge-sharing.