Implementation & Technical EngineerID:58452

6,000 MYR ~ 7,000 MYRKota Damansara/Petaling Jaya約21時間 前

概要

  • 給与

    6,000 MYR ~ 7,000 MYR

  • 業界

    Manufacturing(Machinery), Manufacturing(Chemicals/Materials), Manufacturing(Pharmaceutical/Medical Equipment)

  • 仕事内容

    <Descriptions>
    1. System Deployment & Integration:
    • Lead and support the installation and configuration of Enterprise Imaging systems, including PACS, VNA, and 3D modules, at customer sites.
    • Implement hardware infrastructure (servers, storage, networking) and software components, ensuring compatibility with HIS/RIS and other clinical systems.
    • Configure systems to meet healthcare data security, redundancy, and regulatory compliance standards (e.g., HIPAA, GDPR).

    2. Technical Support & Maintenance:
    • Provide Tier 2/3 on-site and remote technical support during and post-deployment phases.
    • Perform preventive maintenance and health checks on systems to ensure optimal uptime.
    • Troubleshoot and resolve technical issues involving DICOM, HL7, network, and system performance.

    3. Client Engagement & Customization:
    • Engage directly with clients to gather technical requirements and translate them into effective configurations and solutions.
    • Customize systems to meet clinical workflow and compliance needs based on site-specific requirements.

    4. Documentation & Reporting:
    • Maintain accurate documentation of configurations, deployments, system changes, and support logs.
    • Contribute to internal knowledge bases, user guides, and support manuals.
    • Support technical reporting for compliance audits, project reviews, and service-level agreements.

    5. Continuous Improvement & Learning:
    • Stay up to date on the company technologies, DICOM/HL7 standards, cybersecurity best practices, and healthcare informatics trends.
    • Participate in product and technical training sessions and support internal knowledge-sharing.

求めている人材

  • 応募条件

    <Job Requirement>
    • Candidates must possess a Diploma or bachelor’s degree in Computer Science, Information Technology, Biomedical Engineering, or a related field.
    • Minimum 2 – 3 years relevant experience in IT Technical Support or related roles, particularly in the following areas - Windows Operating Systems, Microsoft Applications and Networking / Usage of remote desktop applications / VMWare applications / Backup or recovery applications / IT Hardware (servers & workstations) deployment & configuration.
    • Strong understanding of PACS/RIS/VNA systems and clinical workflow integration.
    • Proficient in server administration, storage solutions, and VMware.
    • Familiarity with DICOM and HL7 standards.
    • Excellent communication and stakeholder management.
    • Strong problem-solving and troubleshooting abilities.
    • Team-oriented with the ability to work independently when needed.
    • Willingness to travel and support offsite deployments.
    • Flexibility for after-hours support during critical implementations.

  • 英語

    -

  • その他言語

    Malay, English

その他