Overview

• Salary

  10,000 MYR ~ 20,000 MYR

• Industry

  Manufacturing(Electronics/Semiconductors)

• Job Description

  - Develop, manage, and strengthen long-term relationships with existing customers to ensure high levels of customer satisfaction and retention.
  - Serve as the primary escalation point for customers regarding order fulfilment, delivery performance, quality issues, and commercial matters, ensuring timely resolution.
  - Drive revenue growth and profitability by expanding business within assigned accounts through cross-selling, upselling, and strategic account penetration.
  - Identify, pursue, and secure new product design-in opportunities, particularly in IC packaging and thermal management solutions.
  - Develop and manage sales forecasts, budgets, and performance targets, ensuring alignment with company objectives.
  - Lead account planning activities, including demand forecasting, pricing strategy, and margin management.
  - Coordinate closely with Operations, RnD, Engineering, Quality, and Supply Chain teams to support customer requirements and continuous improvement initiatives.
  - Gather and analyse market intelligence, including industry trends, competitive landscape, and emerging technologies particularly in IC packaging heat dissipation solutions.
  - Participate in management discussions and strategic planning sessions to align sales strategies with company direction and evolving market demands.