8 Jobs for KL Sentral found
【日本人】Customer service for food delivery serviceID:48350
-KL SentralJob Description
当社は、米オハイオ州シンシナティに本社を置き、40ヵ国を超える国々で、事業支援システム（BSS：ビジネス・サポート・システム）、顧客ケア、従業員ケアなどの分野に様々なソリューションを提供している企業です。
今回はマレーシアのKLsentralにて、世界的に認知度急上昇中、日本でのユーザー数も大きく伸びている
フードデリバリーサービスのカスタマーサポート職としてご活躍いただける方を募集しています。
＜業務内容＞
外資系フードデリバリーサービスプラットフォームの顧客対応チームの募集です。
業務内容としては日本のエンドユーザーからのお問合せに電話やメールにて対応していただくポジションとなります。
研修は一部英語で行われ他にも多国籍のスタッフが働いていますので、グローバルな雰囲気を楽しみながら働ける環境です。
困ったときは日本人スタッフも多く在籍していますので安心して勤務いただけます。
★魅力★
・充実した研修制度
・知名度、利用度ともに高いサービスですので自信を持って業務に取り組んでいただけます。
・社内の顧客フォローアップや新規アプローチのシステムが体系化されているため、質の高い顧客対応をしていただけます。
・US外資企業にて営業経験を積めるので今後のキャリアアップにも多く貢献します。
・福利厚生が充実していますBenefit
■雇用形態：契約社員
■試用期間：3ヶ月
■給与：WEB非公開
■勤務時間：週7日24時間稼働のうち8時間／日、40時間／月
■その他福利厚生など
・アニュアルリーブ28日
・メディカルリーブ8日
・住宅手当：月額RM200
・医療保険_外来および入院に対する保障（Great Eastern Life）
・就労ビザサポート有【Korean/ Fresh graduate/ SNS platform】 Chat Support ID:48120
-KL SentralJob Description
▼POSITION SUMMARY:
The Client Service Associate is to help support world-known SNS platform’s advertisers worldwide through chat, email,
and callbacks.
▼DUTIES AND RESPONSIBILITIES:
- Understand customer enquiries and respond via applicable channels: email, chat, and call backs
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers
are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL Sentral.
・ Fulfilling allowanceBenefit
Basic Salary + Allowances
Salary details are to be disclosed during interview session[Japanese Speaker]Accounts Senior Executive in Global Supervisory DepartmentID:48300
6,000 MYR ~ 8,000 MYRKL SentralJob Description
- Organize management accounting or financial accounting of 8 branches in Southeast Asia
- Check accounting in Southeast Asian branches
- Ask Japanese branch managers or accounts staffs about unclear points related to accounting
- Assist the GM regarding accounting or languageBenefit
Total salary: RM 6,000 - 8,000
-bonus: depending on the company's performance
- Annual leave: 10 days
- MC: 14 daysJunior System AnalystID:48207
8,000 MYR ~ 10,000 MYRBukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Sentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Chow Kit, Pudu, Seri Petaling, Other KL District, KLCCJob Description
· To participate in delivery lifecycle - analyze, design, build, deploy, test, release & support
· To leverage on past enterprise system development experience to resolve issues on the assigned tasks and issues
· To perform trouble shooting and resolution while carefully considering the impact on the entire system and the effectiveness of the proposed resolution
· To accurately grasp the problem, theoretically organize & propose various countermeasures to address issues' root cause
· To report to Project Manager & external stakeholders regularly
· To accurately express one's thoughts & insights
· To explains policies and methods related to specialized field in line with the technical background of the other party
· To execute tasks as instructed & according to project plan
· To strive for continous self improvement, by evaluating tasks outcome and devise plans for future improvements
· To motivate team, and foster the value teamwork among team membersBenefit
Basic salary: 6,000-8,000
Our benefits:
1.) Parking subsidization of 50%
2.) Optical and Dental Combination of RM 500
3.) Medical card – standard package
4.) Transport allowance ( Based on zoning )
5.) Employee engagement activities : Company trip, annual dinner, luncheons & time out activities)
6.) Pantry benefit- Food and drinks
7.) Regional training and HRDF training
8.) Performance bonus & increment ( T&C applies)Senior System AnalystID:48206
8,000 MYR ~ 10,000 MYRBukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Sentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Chow Kit, Pudu, Seri Petaling, Other KL District, KLCCJob Description
· To participate in delivery lifecycle - analyze, design, build, deploy, test, release & support
· To consult to improve existing infrastructure, including reviewing system design and performance tuning
· To leverage on past enterprise system development experience to resolve issues on the assigned tasks and issues
· To lead trouble shooting and resolution while carefully considering the impact on the entire system and the effectiveness of the proposed resolution
· To accurately grasp the problem, theoretically organize & propose various countermeasures to address issues' root cause
· To report to Project Manager & external stakeholders regularly
· To accurately express one's thoughts & insights
· To explains policies and methods related to specialized field in line with the technical background of the other party
· To execute tasks as instructed & according to project plan
· To strive for continuous self improvement, by evaluating tasks outcome and devise plans for future improvements
· To motivate team, and foster the value teamwork among team membersBenefit
Basic salary: 8,000-10,000
Our benefits:
1.) Parking subsidization of 50%
2.) Optical and Dental Combination of RM 500
3.) Medical card – standard package
4.) Transport allowance ( Based on zoning )
5.) Employee engagement activities : Company trip, annual dinner, luncheons & time out activities)
6.) Pantry benefit- Food and drinks
7.) Regional training and HRDF training
8.) Performance bonus & increment ( T&C applies)Project Manager (System Development)ID:48202
10,000 MYR ~ 12,000 MYRBukit Bintang, Titiwangsa, Setiawangsa, Wangsa Maju, Sentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Chow Kit, Pudu, Seri Petaling, Other KL District, KLCCJob Description
· To align and establish purpose & scope of project with client, and cascade alignment down to team members and vendors
· To define task & deliverables, and establish consensus and alignment with internal and external stakeholders
· To create and executes project timeline, work breakdown structure & milestone, and monitor progress proactively
· To demonstrate the ability to anticipate, manage change. Ability to pro-actively take action to analyze and take preventive actions for potential project issues
· To plan and ensure quality delivery of committed deliverables (design, coding, testing)
· To perform estimation of manpower, productivity and continuous refinement of estimation vs actual
· To perform task assignments for team members / vendors accordingly by maximizing team member strength and complement team member weaknesses
· To act as prime motivator for project team member and foster value of teamwork
· To report to internal and external stakeholders pro-actively and regularly.
· To minimize risk exposure and manage changes of scope & schedule
· To perform project post mortem and devising action plans to continously improve for next projectBenefit
Basic salary: 10,000-12,000
Our benefits:
1.) Parking subsidization of 50%
2.) Optical and Dental Combination of RM 500
3.) Medical card – standard package
4.) Transport allowance ( Based on zoning )
5.) Employee engagement activities : Company trip, annual dinner, luncheons & time out activities)
6.) Pantry benefit- Food and drinks
7.) Regional training and HRDF training
8.) Performance bonus & increment ( T&C applies)【Thai/ Fresh graduate/ SNS platform】 Chat Support ID:48122
-KL SentralJob Description
▼POSITION SUMMARY:
The Client Service Associate is to help support world-known SNS platform’s advertisers worldwide through chat, email,
and callbacks.
▼DUTIES AND RESPONSIBILITIES:
- Understand customer enquiries and respond via applicable channels: email, chat, and call backs
- Understand customer enquiries and ensure they are answered or routed through the appropriate support channel
- Manage customer escalations and ensure that these are answered, tracked, and escalated as required
- Perform all procedures accurately, including following Facebook documented call flows, work processes, data entry requirements, and complaint management processes
- Ensure all SLAs are met accordingly
- Demonstrate a strong customer service orientation and take responsibility to ensure customers
are satisfied
- Provide a high level of professionalism and competent customer service
- Able to communicate effectively with customers in a friendly and polite manner following the Facebook processes
- Able to read, write, and speak fluently and spontaneously in both English and, for native speakers, in their native language
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL Sentral.
・ Fulfilling allowanceBenefit
Basic Salary + Allowances
Salary details are to be disclosed during interview session★会計経理経験者必見！きれいなオフィス★日系会計税務コンサルティングファームでのコンサルタントorコーディネーター職ID:46345
6,000 MYR ~ 12,000 MYRKL SentralJob Description
＜企業情報＞
当社は日系の会計税務コンサルティングファームです。クアラルンプールの中心に位置し、2004年から日本と海外を同時に扱うワンストップサービスをお客様に提供しています。
世界中の主要国にグループ会社や高いクオリティを有するアライアンスパートナーを配置していますので、クライアントのためにプロジェクトを統括するワンストップサービスを提供することができるのが当社の強みです。
＜募集ポジション＞
ご経験にもよりますが、日系企業の問い合わせ窓口となり、
・会計分野では、お客様の月次の会計報告、監査対応、記帳代行処理等会計業務全般、
・セクレタリでは、顧客のライセンス申請のサポートや問い合わせ対応、外国人ビザの申請サポート
・税務関連では、タックスヘイブン税制、移転価格税制、組織再編税制などの税務アドバイザリー業務
の業務を行っていただける方を募集中です。
★本ポジションの魅力★
・残業は基本的にはございません！定時で帰れる事務のお仕事。
・駅ちか、電車通勤可能の好立地！
・英文会計を学べる、ご自身の会計経理、税務経験に海外の経験をプラスし、キャリアアップBenefit
■試用期間：3ヶ月
■基本給：RM6,000~RM12,000（ご経験次第で応相談）
■勤務時間：08:30 – 17:30
■休日：マレーシア暦通り、法律に準ずる
■メディカルリーブ（MC）：年14日
■海外医療保険完備
