19 Jobs for KL Sentral found
Sales Manager in the Japanese startup IT companyID:48777
5,000 MYR ~ 10,000 MYRKL SentralJob Description
[Company profile]
This company is the Malaysian branch of the Japanese IT company.
The product is a groupware or collaborative software, which leverages existing technologies to enable groups to communicate, share, coordinate, cooperate, solve problems, negotiate, or even compete for the purpose of completing a task. Collaborative software allows the managing, sharing and processing of files, documents and other types of data among several users and systems anytime and anywhere.
The company provides the comprehensive services related to the product, such as consulting, planning, design and development of application, construction of network infrastructure, etc.
The Malaysian branch sells the own product for Malaysian and Southeast Asian companies.
[Job Scope]
Sales Manager in startup company
- Planning and execution of sales or marketing strategy
- Compile sales list, make appointment, client visitation, service proposal
- Take part in IT event, exhibition, collect name cards
- Requirements gathering for the customers and sharing the information with system engineers
- After-sales
- Management of team sales target
- Report the condition of sales to MDBenefit
Basic Salary: RM 8,000- RM 10,000
- Incentive: around 1-2 months (depending on the sales result)
- Business travel claimable
- Training in Japan
- Japanese language allowance
*The benefit or compensation of the company are now being made. This is tentative.【日系企業マレーシア拠点立ち上げ】セールスマネージャーID:48776
6,000 MYR ~ 10,000 MYRKL SentralJob Description
<<会社紹介>>
当社は１９９２年創業の日系IT企業であり、受託開発を基盤としてインターネット関連・パッケージソフト開発事業を行っている企業です。
当社が開発するグループウェアは、４００万人が利用し国内最大級の導入実績を誇ります。
グループウェアとは組織内のコンピュータネットワークを活用したシステムソフトウェアで、ネットワークに接続されたコンピュータ同士で情報の交換や共有、またスケジュール管理等の業務に利用される様々な機能を通じて、業務の効率化を目指すためのものです。
当社の商品は4年連続、顧客満足度調査でNo.1を獲得しています。
コンサルティングからアプリケーション・システムの企画/設計/開発、ネットワークインフラ構築等、システムに関わるあらゆるサービスを統合的に提供しています。
■クラウドサービス
当社自社開発パッケージソフトをクラウドで提供するサービス。
カスタマイズサービスや、各種アプリケーションとの連携サービスを通じ、お客様のご要望にあわせた製品をご提供しています。
■プロダクト
パッケージソフトの開発、販売。
当社のパッケージソフトは、民間企業から学校、病院、公共団体、官公庁など幅広くご利用いただいております。
■技術開発
インターネット・イントラネット関連の業務アプリケーションを個別に受託開発。
今回、マレーシアにてローカル資本とのジョイントベンチャーを立ち上げます。
マレーシア、東南アジア向けにプロダクトの販売を行います。
<<仕事内容>>
今回は、新規立ち上げ拠点でのセールスマネージャーポジションを募集します。
日本の親会社のスタッフからサポートを受けながら、ローカルセールマネージャと協力しながら、ローカル顧客／日系顧客顧客開拓による自社プロダクトの販売を行っていただきます。
主な業務は以下の通りです。
- 新規営業、営業施策立案とその実行
‐ 営業リストを作成、訪問、サービス提案
‐ ITイベント、展示会へ参加、名刺収集
- 顧客へのコンサルティング営業と要望のとりまとめ、開発担当者への要件共有
- マーケティング戦略の立案と実行
- アフターセールス
- 日本本社の経営統括室長への状況報告
★求人の魅力★
・拠点立ち上げのため、大きな裁量をもって働くことが可能
・業界経験不問
・勤務地はKLの中心部、電車通勤可能Benefit
① 基本給： 6,000 - 10,000 リンギット
② 基本給： 6,000 - 8,000 リンギット + コミッション 2,000 - 3,000 リンギット
- インセンティブ: 約１～２か月の月給分を支給 (チームの営業成績次第)
- 報奨旅行
- 日本でのトレーニング
‐ 営業移動手法：Grab、電車（精算ベース）
‐ 通勤費用支給
‐ ビザ支給
*スタートアップのため、福利厚生に関しては構想中で仮のものです。【Mandarin】T3 Technical SupportID:48772
-KL SentralJob Description
Profile：Call Centre, Technical Support
▼SUMMARY:
The Frontline Technical Support Engineers’ primary focus will be ensuring that all customers are very satisfied with the effectiveness and efficiency of the support they receive.
Utilizing knowledge of the customer environment, they will deliver timely and high quality incident resolution focusing on root cause analysis, prevention, and knowledge transfer.
They will effectively manage cases and sub-cases to ensure timely and high quality communication with customers and resolution of all issues.
They will develop a relationship with their technical peers for the technology they support and related technologies in order to ensure improved collaboration and satisfaction in support.
▼Responsibilities：
Applying strong verbal and written communication skills in the supported language, and solid technical knowledge of supported products,
to represent the client and communicate with customers through telephone, email and web response, carrying out the following activities as needed:
• Represent the client and communicate with its customers
• Manage relationships with multiple customers, partners and collaborate with business contacts within the client
• Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and technical issues to achieve problem resolution and customer satisfaction
• Document incidents, report customer suggestions and technical issues to client
• Respond to voice of customers, utilize client's escalations and meet response, resolution, efficiency, productivity and utilization targets required by client's business unit
• Communicate and collaborate with cross-group peers and the client's resources both proactively and reactively in order to identify and leverage the right resources to arrive at solutions to tough and hot problems
• Produce quality documentation and share with the appropriate team members and tech lead as appropriate
• Compliance with the service operation processes for execution excellence
• Adherence to the client's Business Code of Conduct in all customer interactions and interactions with the client
• Strict adherence to data privacy guidelines – never putting customer PII at risk
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL
・ Fulfilling allowanceBenefit
Basic Salary + allowance
Salary will be discussed based on your last salarySenior AccountantID:48764
5,000 MYR ~ 8,000 MYRKL SentralJob Description
■Job scope includes but not limited to :
- Monthly bookkeeping
- Preparation of financial statements
- Preparation of tax filing including corporate tax and SST
- Accounting and tax advisory to clients
- Company secretary and other secretarial work
- Reviewing staff works
- Other tasks assigned from time to time.
▼Attractive point
- Located at city sentral
- Fit for someone willing to handle extensive but not limited to specific role (good opportunity to brush up your multi-skill!)Benefit
Gloss Salary: 5,000 ~ 8,000 MYR (based on your last salary)
transportation allowance provided (claim)
MC:14 days
AL:14 daysIT Outsourcing ManagerID:48757
9,000 MYR ~ 11,000 MYRKL SentralJob Description
＜Responsibilities＞ Project Manager and Service Delivery Manager for IT Outsourcing Services
・ Outsourcing of operations related to corporate IT infrastructure operation and business application development / maintenance Operation of Project
· KPI or / and SL agreements with customers
・ Operation of outsourcing service after the above Project is completed (quality, system, delivery date)
・ Prompt investigation of the cause of problems and concerns, countermeasures, and prevention of recurrence
・ Planning and implementation of measures to systematically and strategically improve service levels in outsourcing services
・ Activity plan and progress report for superiors (weekly to monthly and when issues occur)Benefit
Salary RM9000- 11000
8:30am -5:30pm【Thai Native/ Thai speaker】SNS Content ModerationID:48460
-KL SentralJob Description
■Company Profile:
This is a global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
■POSITION SUMMARY:
You will be assigned to SNS platform content moderation
■DUTIES AND RESPONSIBILITIES:
• Review content of SNS platform and conduct the content quality control
• Handle complaints and reports with respect to users and community
• Make sure the contents comply with local policies, regulations and cultures
• Interpret and apply complex policies and guidelines to content by understanding the review policies and guidelines
• Identify improvement opportunities in workflow by using daily data analysis and suggest solutions
• Analyze the risk level of incidents and assess the safety status of the community and products
▼Expected skill set
○ To understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in their field of specialization
○ To interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
○ To produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue given the advantages and disadvantages of various options.
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL Sentral.
・ Fulfilling allowance
***Kindly take note that this position is a 2-year bond/contract position.
Click the "APPLY NOW" button below if you're interested in this position.
Only shortlisted candidates will be contacted.Benefit
Basic Salary + Allowances
Salary details are to be disclosed during interview session.
You may reach our consultant for checking whether your salary expectation is within a budget or not.[Japanese Speaker]Accounts Senior Executive in Global Supervisory DepartmentID:48300
6,000 MYR ~ 8,000 MYRKL SentralJob Description
- Organize management accounting or financial accounting of 8 branches in Southeast Asia
- Check accounting in Southeast Asian branches
- Ask Japanese branch managers or accounts staffs about unclear points related to accounting
- Assist the GM regarding accounting or languageBenefit
Total salary: RM 6,000 - 8,000
-bonus: depending on the company's performance
- Annual leave: 10 days
- MC: 14 days【日系大手BPOカンパニー】ITアウトソーシングマネージャーポジションID:48725
9,000 MYR ~ 11,000 MYRKL SentralJob Description
＜＜企業情報＞＞
当社は、東京本社のほか全国各地にオペレーション拠点など計61拠点、
海外では中国、韓国、ASEAN各国、アメリカ、ヨーロッパ各国に計112拠点を持つ、
グローバル展開しているビジネスプロセスアウトソーシング（BPO）企業です。
マレーシアでは2014年から進出しており、コールセンターを主な事業の柱として、
今では約250名に成長しているリーディングカンパニーです。
今回は新規プロジェクト受注に伴うプロジェクトをリードできるスーパーバイザーの人材を新たに募集いたします。
＜＜業務内容＞＞
・企業のITインフラ運用および業務用アプリケーション開発
・保守に関する業務のアウトソーシング化PJの運営
・顧客とのKPIまたは/およびSLの合意 ・上記PJ完了後のアウトソーシングサービスの運営（品質、体制、納期）
・問題や懸案が発生した場合の速やかな原因究明と、その対策および再発防止の実行
・アウトソーシングサービスにおけるサービスレベルの計画的かつ戦略的に向上させる施策の立案と実行
・上長に対する活動計画および進捗状況のレポート（週次～月次および課題発生時）
★本ポジションの魅力★
・新規プロジェクトなので、やりがいがあります！
・日系大手BPO企業なのでキャリアアップにも繋がりますBenefit
＜＜就労条件＞＞
■雇用形態：正社員
■試用期間：６ヶ月
■勤務時間：08:30-17:30
■休日：マレーシア暦通り、法律に準ずる
■有休：12日（初年度）
■メディカルリーブ（MC）：年14日
■基本給：RM9,000～11,000
■就労ビザサポート有【Thai Native】Technical Support (DELL)ID:48426
-KL SentralJob Description
■Company Profile:
This is a global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
■POSITION SUMMARY:
You will be assigned to level 1 technical support of globally-famous computer brand
■DUTIES AND RESPONSIBILITIES:
• Responsible for providing telephone/email/chat, and remote diagnostic technical support of desktop and portable products.
• Answer questions about installation, operation, configuration, customization, and usage of assigned products.
• Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.).
• Apply diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures. Document problems in the support solution database for diagnostics and solution implementation.
• Responds to customer technical problems/issues related to hardware and networking via phone.
• Assists customers by diagnosing problems and providing resolutions for technical service.
• Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
• Applies Diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
• Documents problems in the support solution database for diagnostics and solution implementation.
• Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
• Identifies, researches and provides input on unique or recurring customer problems.
• Remains knowledgeable of client’s product line, policies, and procedures.
• Knowledge in how to interact with a Microsoft Windows Operative Systems and Basic Internet Tools.
• Focuses on delivering a positive customer experience according to the client's standards.
• Monitors and tracks issues to ensure accurate resolution.
• May be involved in revenue generation activities with current customers.
• Reviews and distributes pertinent cross-functional information. Escalates more complex customer technical issues to senior level support.
★Attractive Point
・ Inexperienced candidate can apply with well practiced training.
・ Fun working & motivating each other with colleagues
・ Career enhancement opportunity
・ Language enhancement because can use not only native language but also English.
・ Working at the city central. The office is located in KL Sentral.
・ Fulfilling allowance
■Requirements:
・Preferably have experience in Technical Support (Level 1)
・Native in Thai Language & Basic English
***Kindly take note that this position is a 2-year bond/contract position.
Click the "APPLY NOW" button below if you're interested in this position.
Only shortlisted candidates will be contacted.Benefit
Basic Salary + Allowances
Salary details are to be disclosed during interview session.
You may reach our consultant for checking if your salary expectation is within a budget or not.【Accounting Software company】 Inside Sales ID:48707
-KL SentralJob Description
Position Description – Inside Sales Consultant for globally-known Accounting Software company.
Come join the Rest of World team as an Inside Sales Consultant.
We are a multi-channel organization focused on delivering growth efficiently.
Across all of our channel and businesses, we are responsible for acquiring new users and delivering increased revenue and contribution growth.
We are comprised of SMB Direct Sales and Accountant Sales Consultants.
The sales covers below:
1. The SMB Direct Sales Consultant is responsible for selling a famous Accounting Software to small business customers via telephone or electronic inquiries.
Sales primarily made through outbound telephone sales activities and will also have responsibility to manage inbound call & chat activity.
Majority of the lead volume for SMB Direct Sales Consultants will come from customers trialing this Software on the web or mobile app.
2.The Accountant Sales Consultant is responsible for selling an Online Accountant packages to accountants in Singapore which will include individual or bundle of its Online subscriptions.
Accountant Sales Consultant will also be responsible in managing & nurturing relationships with accountants to drive active use and up-sell to more Online subscriptions.
It is critical that Inside Sales Consultants live the company(client)'s values and the brand in their interactions.
● Ability to discover & understand customer’s financial needs/pain points.
● Add value by providing solutions to meet customer needs.
● Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of the product - Accounting Software.
● Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers.
● Proactively contacts customers to help customers understand the value they will derive from the solution
● Possesses negotiation skills to profitably direct and manage the customer relationship.
● In-depth technical knowledge of the product - Accounting Software.
● Ability to work with customers to identify and resolve issues quickly and ensures organization addresses issues root cause.
● Identifies and considers innovative approaches to situations or problems
● Ability to flex from one priority to another.
● Provides feedback to the client on best practices and lessons learned from other customers, key product/solution pricing, delivery and service issues and considerations.
● Listens to and provides feedback and uses to enhance own communication effectiveness
● Being able to articulate important messages & make sure they are clearly understood
● Demonstrates effective presentation skills
● Actively works at developing proficiency in selling skills and tools
● Anticipates possible objections and proactively prepares responses to counter them.
● Continues to learn methods for resolving issues and moving forward during any part of the sales cycle
● Utilizes in-depth knowledge of a variety of sales tools, techniques and methodologies
● Proficient in all aspects of sales cycle, from prospecting to closing
● Identifies relevant sales plans and territory assignments
● Consistently viewed as a positive role model in driving the sales process to consistently exceed expectations
● Ability to predict probability of a sale at each and all phases of the sales cycle with high degree of accuracy
● Anticipates possible objections and proactively prepares effective responses to counter
● Inspired to deliver best they can be results through adverse situations
● Demonstrate a track record of forecasting accuracy and teaches other.
● Experience meeting or exceeding phone sales targets - ideally in a tech, media, software or financial services industries. We’d also love to hear from accountants or those who have studied accountancy with a passion for sales!
● Phenomenal interpersonal skills, plus self-motivation, tenacity and a ‘can do’ attitude
● Experience handling a high-volume workload
● Proficiency in multiple asian languages will be preferable.
Benefit
Basic salary + benefits
Salary information is to be disclosed during the interview session
