Overview

• Salary

  7,300 MYR ~ 7,800 MYR

• Industry

  Finance(Banking), Finance(Securities), Finance(Other)

• Job Description

  The Finance Supervisor plays a critical role in overseeing finance operations within a shared services or BPO environment, with a focus on Accounts Payable (AP) and Employee Reimbursements (ER). This position is responsible for team leadership, ensuring operational accuracy and compliance, driving process improvements, and managing key stakeholder relationships. The ideal candidate is an experienced leader who thrives in a high-pressure, fast-paced setting, and is fluent in both Mandarin and English.
  
  Responsibilities:
  1. Team Leadership & Management
  •Lead, supervise, and mentor a team of finance professionals.
  •Drive performance management, conduct regular evaluations, and support career development.
  •Foster a high-performing, engaged, and motivated team environment.
  
  2. Operational Excellence
  •Oversee daily finance operations including AP and ER processes.
  •Ensure accuracy, timeliness, and compliance with internal controls and policies.
  •Manage workload distribution, resource planning, and capacity forecasting.
  
  3. Process Improvement & KPI Optimization
  •Identify, develop, and implement process improvements to enhance operational efficiency.
  •Monitor and report on performance metrics (SLA, accuracy, turnaround time).
  •Use data insights to drive decisions and process enhancements.
  
  4. Problem Solving & Risk Mitigation
  •Address and resolve operational issues and escalations promptly.
  •Assess and mitigate financial and compliance risks in operations.
  •Support audit activities and ensure readiness for internal/external reviews.
  
  5. Stakeholder Engagement & Communication
  •Collaborate effectively with cross-functional teams across various time zones.
  •Maintain clear and professional communication with internal and external stakeholders.
  •Translate business needs into operational solutions with a customer-first approach.