Overview

• Salary

  3,500 MYR ~ 5,000 MYR

• Industry

  Logistic

• Job Description

  As a Billing Operations Officer you are a member of our global shared services team handling various operational tasks for our APAC and European offices. A key responsibility is to ensure that services performed are billed timely and accurately to our customers, and that incoming invoices are properly checked, processed and booked into our systems. You collaborate closely with our operations and finance teams to support a consistent and smooth service experience for our customers.
  
  Primary Responsibilities
  • Prepare, verify, and issue customer invoices accurately and on a timely basis
  • Ensure billing is aligned with approved rate sheets, quotations, and contractual terms
  • Coordinate closely with Operations, Sales, and Finance teams to resolve billing discrepancies
  • Handle billing adjustments, credit notes (CN), and rebilling when required
  • Monitor cross‑month shipments and ensure correct billing treatment
  • Maintain accurate billing records and supporting documentation for audit purposes
  • Support month‑end closing activities related to billing and revenue recognition
  • Assist in customer master data maintenance and billing‑related system updates (e.g. SAP)
  • Respond to internal and external billing inquiries promptly and professionally
  • Ensure compliance with internal controls, SOPs, and regulatory requirements (e.g. e‑Invoicing, tax rules)
  • Preparation of ad-hoc reports for the management.
  • Support general administrative tasks.
  
  Other Responsibilities
  • Collaborating with other departments, offices/branches and business units within the company group.
  • Co-operate with external parties as and when necessary.
  • Promoting a collaborative environment and team spirit.
  • Spot an issue? Take action and fix it.
  • Other related tasks are assigned from time to time.