Customer Service ExecutiveID:60405
4,000 MYR ~ 6,000 MYRKota Damansara/Petaling Jayaabout 4 hours agoOverview
Salary
4,000 MYR ~ 6,000 MYR
Industry
-
Job Description
· Sales & Business Development: Identify, prospect, and develop new business opportunities across B2B and B2C channels. Achieve and exceed assigned monthly and annual sales targets.
· Technical Consultation: Conduct in-depth product presentations and technical demonstrations to architects, interior designers, contractors, property developers, and end-customers. Provide expert guidance on product selection, specifications, and installation requirements.
· Client Relationship Management: Build and maintain long-term relationships with key accounts, ensuring high levels of customer satisfaction, repeat business, and referrals.
· Tender & Proposal Management: Prepare and submit detailed technical proposals, BOQ (Bill of Quantities), and commercial quotations. Respond to RFQs and RFPs in a timely and professional manner.
· Market Intelligence: Monitor competitor activities, market trends, and emerging technologies in the smart sanitary and bathroom solutions space. Provide timely feedback to the product and marketing teams.
· After-Sales Support: Coordinate with the technical support team to resolve post-sales issues, ensuring smooth installation, commissioning, and warranty claims management.
· Collaboration & Reporting: Work closely with the marketing, logistics, and product teams to align sales strategies. Maintain accurate records of sales activities, pipeline status, and forecasts using the company's CRM system.
· Product Training: Stay current with Rigel Technology's full product range, including IoT-enabled smart sanitary systems, sensor-activated fixtures, and water-saving technologies. Participate in internal and external product training sessions.
Qualifications
Requirement
<Requirements>
• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services, Business Administration, or a related discipline.
· Minimum 3–5 years of proven sales experience in the building materials, sanitary fittings, plumbing, M&E, or related construction industry.
· Demonstrable track record of meeting or exceeding sales targets.
· Strong technical aptitude with the ability to understand and communicate complex product specifications clearly to both technical and non-technical audiences.
<Advantageous>
· Proficiency in preparing technical proposals, quotations, and BOQ documentation.
· Excellent verbal and written communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
· Valid driving license and willingness to travel extensively within assigned territory.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM software is an advantage.English Level
-
Other Language
Mandarin, English
Additional Information
Benefit
Salary range: ~RM4,000 - RM6,000
<Breakdown>
• Company Bonus
• Company Phone
• Mileage Claim
<Leaves>
• Annual Leave - 16
• Medical Leave - 14Working Hour
0900 ~ 1800
Holiday
Leaves
- Annual Leave - 16
- Medical Leave - 14Job Function
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