Customer Service ExecutiveID:59599

3,800 MYR ~ 4,200 MYRGeorgetownabout 9 hours ago

Overview

  • Salary

    3,800 MYR ~ 4,200 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    1. Order management
    • Process sales orders accurately in ERP system
    • Monitor order status and ensure on-time fulfilment
    • Handle order changes, cancellations, and expedite requests

    2. Customer Account Management
    • Support Sales PIC for assigned customers
    • Respond promptly to inquiries regarding order status, shipment and billing enquiries
    • Build and maintain strong working relationships with customers

    3. Customer Account Management
    • Generate shipping documents and ensure billing accuracy
    • Support credit note / debit note processing

Qualifications

  • Requirement

    • At least 1 – 2 years of relevant experience as a Sales Coordinator / Customer Service prererably in a similar industry
    • Knowledge in Oracle will be an added advantage
    • Able to work in a fast-paced environment
    • Meticulous with positive working attitude
    • Independent and must have initiative and responsibility

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information

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