11 Jobs: Job Vacancies for Customer service/Sales Positions
Customer Service RepresentativeID:59062
4,000 MYR ~ 5,500 MYRBangsarJob Description
< POSITION SUMMARY >The Customer Service Representative provides support and services to Brand Partners and customers by addressing enquiries, issues, and concerns from all means of communication which contribute to the success of LifeWave members.< SUPERVISORY RESPONSIBILITIES >This position has no direct supervisory responsibilities.< ESSENTIAL DUTIES AND RESPONSIBILITIES >・Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on LifeWave’s products and services.・Provides exceptional services to all customers and Brand Partners who walk-in to the Experience Centre.・Utilizes a customer-centric attitude while assisting our customers on every interaction.・Understands and expertly communicates our products, promotions, services, compensation plan, and policies & procedures to be able to support customer inquiries.・Generates new product orders for existing and new customers.・Works with internal staff and customers to identify and resolve challenges faced by customers.・Recommends and promotes additional products and services to increase overall sales revenue.・Consistently meets or exceeds performance expectations, including customer experience surveys, call handling metrics (including call volume), and quality standards.・Completes internal tracking of required information in order to maintain effective records.・Connects with customers by building meaningful relationships that support business success.・Represents the company in a professional, courteous, and efficient manner at all times.・Escalate product returns and refunds to relevant departments.・Completes all company training and follows established policies and procedures.・Demonstrates time management with presence/availability adhering to expectations.・Participates in company events as and when required.
Benefit
・Salary = RM 4,000 ~ RM 5,500
・AL: <2Y 16 days, 2~5Y 18 days, >5Y 20 days
・MC: <2Y 14 days, 2~5Y 18days, >5Y 22 days
・Monthly Phone Allowance ＝ RM150
・Monthly Staff Entitlement Product (Can claim 6 products per month)
・Medical, health insurance coverage
・Bonus (discretional)
・Company Activities: Team Gathering, Annual Dinner, Welcome Lunch
・No OT pay, working on Sat, Sun or Public Holiday will be entitled a replacement leaveChief Information Executive (CIO)ID:58929
30,000 MYR ~ 40,000 MYRBukit Bintang/KLCCJob Description
< POSITION SUMMARY >The CIO is responsible for defining and executing the company’s technology strategy, including the trading platform, technology solutions and any other enterprise systems. This role ensures that IT infrastructure, applications, and digital transformation initiatives align with business objectives, drive operational efficiency, and manage and monitor project implementation within budget and timeline, in line with business growth. Currently, the IT Dept has about 50 HC with various sub-sections within the department.Budget creation, management and compliance. Our company is regulated and under surveillance by the Securities Commission.- Cyber security and compliance with internal and external requirements.- IT personnel management and mentoring- Vendor relationshipsThis role will be based in the Kuala Lumpur office and report directly to the CEO. The company plans to undergo a technology transformation to enhance the customer experience when using our app platform, as well as a few projects that will involve IT. The CIO will be part of this transformation journey. The CIO will present the IT update and project progress not only to management but also to the IT Committee and Board members. A CIO should have in-depth knowledge of the current and upcoming trends in the IT field.The CIO must have highly analytical thinking, be professional, and possess excellent organizational and leadership skills. As a senior member of the management team, the CIO must possess strong business acumen, excellent communication skills, strategic planning abilities, and a thorough understanding of the company’s internal operations and technology initiatives.< KEY RESPONSIBILITIES >・Setting objectives and strategies for the IT department and providing guidance to IT staff and the internal organization.・Selecting and implementing suitable innovative technology to streamline all operations and optimize efficiency to gain a competitive advantage.・Designing and customizing technological systems and platforms to improve both operations and customer experiences.・Oversee IT-related projects, network infrastructure and systems to ensure optimal performance is achieved.・Analyze costs, value and risks of Information Technology to advise Top Management and suggest actions.・Plan and implement enhancements to systems by providing accurate information on business needs and priorities.・Provide layman's advice and interpretation on technical jargon to non-technical audiences.・Establish relationships with stakeholders to develop trust and ensure the reliability, timeliness and accuracy of information.・Interprets and delivers information on regulatory and industry-wide rules, regulations and standards.・Escalation of issues/problems to keep Top Management informed, advice and provide recommendations to Top Management as and when needed.
Benefit
・Salary = RM 30,000 ~ RM 40,000
** Inclusive with fixed health allowance
・AL: <5Y 18d, >5Y 24d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・Fixed health allowance RM 125 / month
・Insurance (Etiqa) covering dependent (spouse and children)
- Outpatient
- Specialist
- Hospitalization
- Term Life (** employee only)
・Working on Public Holiday, Sat, Sun will be entitled to meal allowance (RM 15 ~ RM 30 / day) and Rest Day Allowance (RM 25 / day) or Replacement Leave
・Engagement Activities (company lunch inside office ...)
・Performance bonus 1 month averagely (Max 4 months previously)
(Parking around the company is around RM 200~RM 250 per month. No subsidy from company)BartenderID:58890
6,000 MYR ~ 8,000 MYRDamansara HeightsJob Description
1, Specialized Drink Service- Provision of high-end alcoholic beverages.- Offer expertise on whiskies and cocktails to support customers in making optimal selections.2, Customer Service and Ambiance Management - Provide sophisticated service and hospitality appropriate for a luxury establishment.- Build customer relationships through engaging conversation and maintain a comfortable bar atmosphere.3, Operational Support - Perform opening duties (checking equipment, preparation) and closing duties (cash reconciliation, cleaning, inventory confirmation)- Assist with inventory management and ordering of drinks and bar supplies.
Benefit
Employment Type: Permanent Staf
Probation Period: 3 to 6 months
Working Hours: To be determined
Days Off: Sunday (Subject to change)
Work Location: Damansara Heights
Salary: RM6,000 - 8,000 (Based on experience and skills)
Medical Allowance: Claimable
Annual Leave: 12 days
Sick Leave: 14 daysJunior Kitchen StaffID:58874
3,000 MYR ~ 3,500 MYRMont KiaraJob Description
1. Cooking and Preparation Duties:- Cooking ingredients according to recipes.- Preparing and managing ingredients (mise en place).2. Kitchen Hygiene Management:- Washing cooking utensils and dishes.- Cleaning and maintaining hygiene throughout the kitchen area.3. Team Coordination:- Collaborating with Hall Staff to ensure the smooth and timely serving of food.
Benefit
- Salary: RM 3,000 ~ RM 3,500 (Depending on experience)
- Working Hour:
①10:00 - 19:30 (Break time: 15:00 - 16:30)
②12:30 - 22:00(Break time: 15:00 - 16:30）
- AL: 10days
- MC: 14days
- EPF, SOCSO, EIS
- Medical Benefit: Injuries sustained within the restaurant premises are covered up to a specific amount.
- Staff Meal: You can eat anything from the menu for RM5.
- Transportation Allowance: RM8 provided per working day.
- Medical Check upSales Manager - East Coast (Kelantan, Terengganu, Pahang)ID:58857
9,000 MYR ~ 10,000 MYRKelantan, Terengganu, PahangJob Description
We are seeking an experienced and driven Sales Manager to lead deco retail operations across the East Coast region. This is a newly created role designed to strengthen market presence, drive sales performance, and ensure effective dealer engagement throughout Kelantan, Terengganu and Pahang.Key Responsibilities- Oversee and grow retail sales performance within assigned territories.- Conduct regular market visits to monitor dealer activities, product visibility, and market trends.- Engage and support dealers through frequent communication, updates, and on-ground activities.- Join and support SAR activities to strengthen sales initiatives.- Monitor dealer inventory, payment, sell-in and sell-out performance.- Manage key stakeholders including government-related parties such as JKR.- Ensure strong account management, including collections, visits, and new account development.- Prepare reports, conduct presentations, and provide strategic recommendations for East Coast market improvement.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Performance bonus (February)【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCCJob Description
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
Benefit
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per yearMarketing ExecutiveID:58675
3,800 MYR ~ 4,300 MYRGeorgetownJob Description
- Liaising with suppliers on quotations and samples requirement- Manage and maintain pricing database and system quote approval- Prepare and submit regular reports- Supporting Product Manager to achieve sales and profit objectives
Benefit
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting tripBilingual (English & Japanese) Sales specialist for IT Services & System Integration)ID:58386
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
Job Description<Lead Generation & Prospecting>- Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.- Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.- Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.<Solutions Selling & Technical Understanding>- Develop a strong understanding of our core system integration offerings.- Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.- Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.- Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.<Sales Cycle Management>- Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English)- Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.- Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.<Client Relationship Management>- Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.- Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.- Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.- Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.<Market Intelligence & Strategy>- Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.- Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.<Reporting & Administration>- Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.- Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.- Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.
Benefit
- Employment: Permanent
- Working place: Petaling Jaya, next to Surian MRT
- Medical expense assistance: Company will support up to RM100/month【Jp speaker】Medical ReceptionistID:58372
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearBilingual (English + Japanese) Level 1 Customer Service Support (Non-Technical Helpdesk)ID:58121
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/month
