10 Jobs - Career Change in Malaysia: The Best Job Listings for Customer service/Sales Positions
Bilingual (English & Japanese) Sales specialist for IT Services & System Integration)ID:58386
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
Job Description<Lead Generation & Prospecting>- Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.- Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.- Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.<Solutions Selling & Technical Understanding>- Develop a strong understanding of our core system integration offerings.- Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.- Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.- Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.<Sales Cycle Management>- Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English)- Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.- Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.<Client Relationship Management>- Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.- Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.- Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.- Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.<Market Intelligence & Strategy>- Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.- Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.<Reporting & Administration>- Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.- Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.- Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.
Benefit
- Employment: Permanent
- Working place: Petaling Jaya, next to Surian MRT
- Medical expense assistance: Company will support up to RM100/month【Jp speaker】Medical ReceptionistID:58372
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearCustomer Support (Japanese-speaking)ID:58066
4,000 MYR ~ 6,500 MYRUSJ/Subang JayaJob Description
<Job Description>Customer Order Management-Service all customers within the assigned territories in order related matters.-Reply questions from customers related to the orders (e.g. delivery time, certificates, shipping method, etc).Documentation & Payment Handling-Send out original invoice by post together with required documents from the customers and copy by e-mail or fax.-Follow up on payments and issue payment reminders and statement of account in accordance to established routines.-Issue freight quotes to customers in accordance to established guidelines and Performa invoices to customersClaims & Issue Resolution-Be responsible for the Letter of Credit handling for customers in the territory with such payment term.-Keep track on delinquent customers and delayed orders.-Register claims into the claim handling system and advise customers for transport of claimed units.-Reply to customers on line failure claims as far as order handling-related faults are concerned.Customer Onboarding & Support-Register orders in the Corporate Business system.-Act as the contact person for the customer in all order related matters.-Prepare documentation for onboarding new customers.Cross-Functional Collaboration-Act as support and back up person to customer support colleagues in other territories within the Asia Pacific Business Unit.-Perform duties and responsibilities in accordance to organization’s management system requirements from time to time.-Collaborate with cross-functional departments to track and ensure timely updates on customers’ orders and delivery progress.
Benefit
<Benefits>
1. Insurance Coverage
-Group Hospitalization & Surgical (H&S)
-Group Personal Accident
-Group Term Life
-Outpatient: RM1,500 yearly
-Specialist: RM700
2. Additional Allowances
Sport / Dental / Optical Allowance: RM500Customer Care Consultant (Bukit Mertajam, Penang)ID:58265
3,000 MYR ~ 4,200 MYRBukit MertajamJob Description
-Patient's education ie. consultation-Patient's registration, appointment scheduling and follow-up-Coordinating and scheduling surgeries-Attend to patients needs-Ensure smooth patients flow -Assist in marketing activities such as roadshows occasionally (applicable only when MKN/KKM SOP open up)-Statistics report
Benefit
- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outingSales Executive (Terengganu)ID:58189
4,650 MYR ~ 6,150 MYRTerengganuJob Description
Summary:Support in promoting and selling a range of Decorative products to new/existing customers by using sales tools and techniques. Develop strong customer relationships to achieve budgeted sales, gross margin, Days Sales Outstanding (DSO), and increase market share and profitability.Responsibilities:- Promote and sell Decorative products to targeted customers and geographical territories through regular visits to maintain good relationships and obtain market information.- Execute sales policies and marketing activities that align with company rules and regulations to support business growth and achieve sales budget.- Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.- Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints for timely delivery and good customer service.- Responsible to update in CRM system to ensure information's accuracy and up-to-date.- Undertake and regularly update area audits to identify market potential within own designated geographical area together with Superior.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Fixed bonus 1.5 months (December)
- Performance bonus average 2-3 months (February)Bilingual (English + Japanese) Level 1 Customer Service Support (Non-Technical Helpdesk)ID:58121
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/monthAssistant Executive Officer (KL)ID:57698
3,000 MYR ~ 3,800 MYRUSJ/Subang JayaJob Description
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.- Demonstrate the operation and usage of the products to show customers the appeal of the products.- Conducts product promotions and sales promotions to encourage customers to purchase products.- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.Cashiering: Performs cashiering duties.- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.- Provides information and assistance regarding after-sales service and warranties after purchases.- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.- Stay abreast of new product information and trends to keep customers up-to-date.
Benefit
- Bonus(Depends on the Performance)
- EPF, SOCSO provided
- Commission
- AL :
< 1 years 8 days
> 1 years < 2 years 12 days
> 3 years < 5 years 14 days
>5 years 22 days
MC :
< 2 years 14 days
> 2 years < 5 years 18 days
>5 years 22 daysAssistant Executive Officer (Penang)ID:57697
3,000 MYR ~ 3,800 MYRGeorgetownJob Description
- Provide customers with accurate knowledge of product features, performance, pricing, etc. and provide them with appropriate information.- Responsible for communicating with the customer, answering questions about products, listening to the customer's needs and requests, and proposing the most appropriate products.- Demonstrate the operation and usage of the products to show customers the appeal of the products.- Conducts product promotions and sales promotions to encourage customers to purchase products.- Ensures that merchandise is properly displayed and stocked in the store and that merchandise is never out of stock.Cashiering: Performs cashiering duties.- Assists in the smooth processing of sales by checking out merchandise and processing cash register transactions.- Provides information and assistance regarding after-sales service and warranties after purchases.- Responds promptly and appropriately to product-related problems and complaints in an effort to improve customer satisfaction.- Stay abreast of new product information and trends to keep customers up-to-date.
Benefit
- Bonus(Depends on the Performance)
- EPF, SOCSO provided
- Commission
- AL :
< 1 years 8 days
> 1 years < 2 years 12 days
> 3 years < 5 years 14 days
>5 years 22 days
MC :
< 2 years 14 days
> 2 years < 5 years 18 days
>5 years 22 days【Japanese speaker】Customer Service cum Medical Translator ID:57518
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per year【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCCJob Description
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
Benefit
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per year
