8 Jobs: Job Vacancies for Customer service/Sales Positions
【Japanese Speaker】 Sales Specialist (System Integration)ID:59670
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
The ideal candidate will be fluent in English and Japanese with a proven track record in solutions selling within the IT or technology sector. This role involves identifying and engaging with new business opportunities, nurturing client relationships, and achieving sales targets for complex IT solutions across Japanese-Oriented Companies in Malaysia.a. Lead Generation & Prospecting: • Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages.• Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.• Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.b. Solutions Selling & Technical Understanding: • Develop a strong understanding of our core system integration offerings, including but not limited to: > Key Focus Solutions: Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc).• Other Solutions: i. Network Infrastructure (e.g., Firewall, LAN/WAN, Wi-Fi, Security solutions).ii. Server & Storage Solutions (e.g., On-premises, Virtualization, Cloud integration).iii. Cybersecurity Solutions (e.g., Endpoint Protection).iv. Cloud Services (e.g., IaaS, PaaS, SaaS integration, Hybrid Cloud).• Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively.• Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions.• Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.c. Sales Cycle Management: • Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English, often a blend).• Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets.• Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.d. Client Relationship Management: • Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.• Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language.• Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base.• Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.e. Market Intelligence & Strategy: • Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape.• Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.f. Reporting & Administration: • Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format.• Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects.• Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.
Benefit
- Employment: Permanent
- Working place: Petaling Jaya, next to Surian MRT
- Medical expense assistance: Company will support up to RM100/month【Japanese Speaker】 Customer Service Support ID:59674
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/monthSales Manager (Johor)ID:59657
10,200 MYR ~ 11,200 MYRJohor BahruJob Description
We are looking for a dynamic and results-driven Sales Manager to lead and grow our Decorative Project business within Southern region. In this role, you will drive sales performance, expand market share, and lead a high-performing sales team to deliver sustainable growth in line with company objectives.This position will be based in Johor and reporting to Senior Sales Manager, Project.Job description:- Develop and execute sales strategies to achieve targets for revenue, gross margin, DSO, and market share within Southern region.- Conduct comprehensive market mapping to identify growth opportunities, monitor market trends, economic indicators, customer demand, and competitor activity.- Lead, coach, and motivate the sales team to achieve objectives, ensuring alignment with company values and culture.- Monitor daily sales activities, track performance metrics, and provide hands-on guidance to drive results.- Build and maintain strong relationships with customers, dealers, contractors, and consultants through regular site visits and project follow-ups.- Resolve customer concerns, support product application and supply matters, and ensure high levels of customer satisfaction.- Analyze monthly sales and collection reports, identify gaps, and implement corrective actions to improve performance.- Monitor collections and DSO to ensure healthy cash flow and financial discipline.- Conduct regular performance reviews and provide constructive feedback to support employee development.- Collaborate closely with internal stakeholders to ensure seamless workflow and customer-centric solutions.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Performance bonus (February)Customer Service ExecutiveID:59599
3,800 MYR ~ 4,200 MYRGeorgetownJob Description
1. Order management• Process sales orders accurately in ERP system• Monitor order status and ensure on-time fulfilment• Handle order changes, cancellations, and expedite requests2. Customer Account Management• Support Sales PIC for assigned customers• Respond promptly to inquiries regarding order status, shipment and billing enquiries• Build and maintain strong working relationships with customers3. Customer Account Management• Generate shipping documents and ensure billing accuracy• Support credit note / debit note processing
Benefit
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting trip【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCCJob Description
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
Benefit
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per yearMarketing ExecutiveID:58675
3,800 MYR ~ 4,300 MYRGeorgetownJob Description
- Liaising with suppliers on quotations and samples requirement- Manage and maintain pricing database and system quote approval- Prepare and submit regular reports- Supporting Product Manager to achieve sales and profit objectives
Benefit
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting trip【Jp speaker】Medical ReceptionistID:58372
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per year【Japanese speaker】Customer Service cum Medical Translator ID:57518
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per year
