23 Jobs - Career Change in Malaysia: The Best Job Listings for Service Industry/Restaurant Positions
【Jp speaker】Medical ReceptionistID:58372
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearCustomer Support (Japanese-speaking)ID:58066
4,000 MYR ~ 6,500 MYRUSJ/Subang JayaJob Description
<Job Description>Customer Order Management-Service all customers within the assigned territories in order related matters.-Reply questions from customers related to the orders (e.g. delivery time, certificates, shipping method, etc).Documentation & Payment Handling-Send out original invoice by post together with required documents from the customers and copy by e-mail or fax.-Follow up on payments and issue payment reminders and statement of account in accordance to established routines.-Issue freight quotes to customers in accordance to established guidelines and Performa invoices to customersClaims & Issue Resolution-Be responsible for the Letter of Credit handling for customers in the territory with such payment term.-Keep track on delinquent customers and delayed orders.-Register claims into the claim handling system and advise customers for transport of claimed units.-Reply to customers on line failure claims as far as order handling-related faults are concerned.Customer Onboarding & Support-Register orders in the Corporate Business system.-Act as the contact person for the customer in all order related matters.-Prepare documentation for onboarding new customers.Cross-Functional Collaboration-Act as support and back up person to customer support colleagues in other territories within the Asia Pacific Business Unit.-Perform duties and responsibilities in accordance to organization’s management system requirements from time to time.-Collaborate with cross-functional departments to track and ensure timely updates on customers’ orders and delivery progress.
Benefit
<Benefits>
1. Insurance Coverage
-Group Hospitalization & Surgical (H&S)
-Group Personal Accident
-Group Term Life
-Outpatient: RM1,500 yearly
-Specialist: RM700
2. Additional Allowances
Sport / Dental / Optical Allowance: RM500【Japanese Speakers】Operation ManagerID:58294
6,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Description
■Operational Management Support- Assist in managing restaurant floor operations, including monitoring service flow and ensuring high-quality customer experience- Coordinate with relevant teams to support other outlets within the complex- Liaise with external service providers for maintenance and operational needs- Handle customer complaints diplomatically and efficiently■Corporate & Administrative Support-Collaborate closely with finance, HR, and general affairs departments for streamlined office operations- Manage executive schedules and support day-to-day administrative tasks- Supervise and train local staff members; oversee performance and provide guidance- Develop and maintain performance dashboards and prepare routine reports■New Business & Projects- Coordinate with partners and related businesses for project alignment and execution- Plan, organise, and execute pop-up events, including concept development and logistics- Research and evaluate potential property investments- Monitor budgets and prepare analytical reports■Executive Assistant Duties- Support the Managing Director by attending key meetings and providing real-time interpretation and translation as needed- Draft documents and correspondence in both Japanese and English■Work Arrangement- Work on a rotating shift basis that includes weekends and public holidays; compensatory leave will be granted accordingly- Remote work (WFH) is not permitted, aligned with the operational requirements of the shopping centre environment
Benefit
- EPF, SOCSO, EIS provided
- Bonus(Depends on the Performance)
- AL：15days
- MC：14 days
- Company Phone ProvidedCustomer Care Consultant (Bukit Mertajam, Penang)ID:58265
3,000 MYR ~ 4,200 MYRBukit MertajamJob Description
-Patient's education ie. consultation-Patient's registration, appointment scheduling and follow-up-Coordinating and scheduling surgeries-Attend to patients needs-Ensure smooth patients flow -Assist in marketing activities such as roadshows occasionally (applicable only when MKN/KKM SOP open up)-Statistics report
Benefit
- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outingSenior Sales Executive - ShippingID:58191
6,150 MYR ~ 7,650 MYRShah AlamJob Description
Summary:This role focuses on supporting the Sales Manager in promoting and selling marine coating solutions to shipowners, shipyards, and other stakeholders. You will play a key role in developing strong business relationships, tracking project lifecycles, and ensuring the successful application of company's products on vessels and marine structures.Responsibilities:- Assist the Sales Manager in maintaining and growing sales to new and existing customers, provide excellent customer service to the their needs and maintain high customer satisfaction.- Track vessel coating projects from specification to completion. Ensure smooth product delivery, monitor application quality, and support customers throughout drydocking or newbuild phases.- Promote company's marine coating solutions (hull, tank, deck, antifouling, etc.) through regular visits, product presentations and follow ups, respond to inquiries to recommend and ensure Jotun is specified for the targeted projects.- Contribute to the development of account plans for key customers by identifying customer needs and aligning solutions to their operational and technical requirements.- Ensure company is specified for relevant marine projects by building strong relationships with classification societies, consultants, and procurement teams.- Support the monitoring of customer payments and ensure collection is in line with agreed credit terms and company DSO targets.- Stay updated with trends in the shipping and coatings industry, competitor activities, and emerging technologies that influence customer decisions.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Fixed bonus 1.5 months (December)
- Performance bonus average 2-3 months (February)Buyer/Senior BuyerID:58200
5,360 MYR ~ 8,360 MYRSimpang Ampat, Bukit MinyakJob Description
Job SummaryResponsible for sourcing and procuring the materials and components required for our manufacturing operations, ensuring we have the right supplies at the right time to meet production targets.- Perform daily purchase requisition and purchase order processing- To manage suppliers efficiently in terms of pricing, delivery and services.- To drive actively the price reduction and improve supplier chain management.- To ensure timely delivery.- To do sourcing for any new enquiry.- Work out with planning division to ensure sufficiency of material to support mass production.- Rescheduling orders in and out based on demand.- To handle other tasks and duties as and when requested by superior.- To monitor, collect date and report required ESG and Sustainability data into Corporate Gensuite reporting system.
Benefit
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Outpatient clinic - RM90 per visitation
(RM1,000 per annum)
- Specialist- RM350 per visitation (RM2,000 per annum)
- Dental (RM300 per annum)
- Transport allowance
- Internet allowance
- Mobile allowance (Depend)
- Toll claimable (Candidate from Island only)
- Individual bonus - 1month fixed
- Increment every year (July) - Rate based on performanceSales Executive (Terengganu)ID:58189
4,650 MYR ~ 6,150 MYRTerengganuJob Description
Summary:Support in promoting and selling a range of Decorative products to new/existing customers by using sales tools and techniques. Develop strong customer relationships to achieve budgeted sales, gross margin, Days Sales Outstanding (DSO), and increase market share and profitability.Responsibilities:- Promote and sell Decorative products to targeted customers and geographical territories through regular visits to maintain good relationships and obtain market information.- Execute sales policies and marketing activities that align with company rules and regulations to support business growth and achieve sales budget.- Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.- Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints for timely delivery and good customer service.- Responsible to update in CRM system to ensure information's accuracy and up-to-date.- Undertake and regularly update area audits to identify market potential within own designated geographical area together with Superior.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Fixed bonus 1.5 months (December)
- Performance bonus average 2-3 months (February)Bilingual (English + Japanese) Level 1 Customer Service Support (Non-Technical Helpdesk)ID:58121
5,000 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
<Job Description>• Handling all inbound calls pertaining to customer general inquiries, complaints, comments, feedback and other raising issue related to the company’s products.• Create & handling all tickets pertaining to customer cases & follows up closely until case resolved.• Working closely with Sales & Level 2 support team members for client contract’s expiration & further technical assistance.• To exceed customer’s expectation in term of customer services & accurate information. Work in a team to achieve the required KPI elements and SLA.• License issue and provision to customer.• Periodic Maintenance Announcement.
Benefit
■Working place: Petaling Jaya, next to Surian MRT
■AL - 12 days
■MC - 14 days
■Medical expense assistance: Company will support up to RM100/monthStore Development Executive ID:57890
4,500 MYR ~ 5,500 MYRDamansara HeightsJob Description
Our company is seeking a manager to oversee the exploration of outlet properties, post-decision processes, and all related negotiations and management with various stakeholders from property acquisition to outlet opening.Job Overview• Gathering and investigating information on potential new store locations, negotiating with landlords, and building relationships.• Acting as a negotiation contact point for matters related to store facilities (in collaboration with relevant departments).• Negotiating, managing, and troubleshooting with relevant agencies for obtaining licenses (preference given to experienced candidates).• Handling negotiations and communication with external parties, such as government offices, police, and contractors, after the opening of new stores.• Managing hostels, negotiating with landlords, handling renewals, and exploring new opportunities.• Undertaking special tasks as directed by top management.— Reviewing contracts, negotiating and managing contract renewals related to the above. — Acting as the company’s representative to handle and negotiate disputes with landlords (in coordination with relevant departments depending on the content). — Serving as the company’s contact point for external agencies, handling negotiations and communications.
Benefit
<Allowance>
- EPF
- SOCSO
- Medical Expenses (maximum RM50 per claim per month)
(a) 10 days - < 2 years of completed service
(b) 14 days - 2 - 5 years of completed service
(c) 18 days - > 5 years of completed service【Japanese Speakers】Restaurant ManagerID:58014
5,000 MYR ~ 6,000 MYRBukit Bintang/KLCCJob Description
Duties and Responsibilities: ● Responsible for daily smooth and efficient performance and operation of the restaurant● Provide leadership in cultivating, guiding and coaching staff in providing excellent serviceexperience to all customers consistently● Conducting daily/weekly roll call with employees to drive operations effectiveness andefficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.● Ensuring food preparation and cooking are in accordance to company’s standard operating procedures● Handle escalated customer’s complaints promptly, professionally and report issues to the higher authority● Operating and providing training of the existing POS system and ordering system etc.● Responsible for the restaurant to meet or exceed standards in food quality, safety and cleanliness● Handle the outlet administrative duties and submit all necessary records and paperwork to the corporate office on time.● Provide coaching and responsible for staff training and development and monitoring of staff performances as well as roster planning● Support in new store setup and provide necessary training for staff according company training SOP● Enforcing discipline and ensuring proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.● Maintaining Standard Operating Procedures for the restaurant operations● Responsible for conducting monthly stock check and replenishing of all inventories● Responsible for the maintenance of critical standard: holding times, service speed and quality, raw and furnished product quality at all times● Responsible for maintaining proper sanitation, hygiene standards in kitchen and maintain effective store presentation● Responsible for the restaurant opening and closing cleaning and washing activities● Ensuring licensing, safety, hygiene, health, cleanliness, sanitation standards are in strict compliance with legislation and guidelines● Ensuring appropriate staffing levels are maintained to an optimum level for customer satisfaction whilst within budget guidelines.● Prepare monthly report in relation to the restaurant performance● Perform any other duties as assigned
Benefit
- EPF, SOCSO, EIS provided
- Bonus(1month - Depends on the Performance)
- AL：12 days
- MC：14 days
- Transportation Allowance(RM200 Fixed)
- Meal Allowance(RM300 Fixed)
- Attendance Allowance(RM100 Non Fixed)
