Overview

• Salary

  5,000 MYR ~ 6,000 MYR

• Industry

  Food Services

• Job Description

  Duties and Responsibilities:
  ● Responsible for daily smooth and efficient performance and operation of the restaurant
  ● Provide leadership in cultivating, guiding and coaching staff in providing excellent service
  experience to all customers consistently
  ● Conducting daily/weekly roll call with employees to drive operations effectiveness and
  efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc.
  ● Ensuring food preparation and cooking are in accordance to company’s standard operating procedures
  ● Handle escalated customer’s complaints promptly, professionally and report issues to the higher authority
  ● Operating and providing training of the existing POS system and ordering system etc.
  ● Responsible for the restaurant to meet or exceed standards in food quality, safety and cleanliness
  ● Handle the outlet administrative duties and submit all necessary records and paperwork to the corporate office on time.
  ● Provide coaching and responsible for staff training and development and monitoring of staff performances as well as roster planning
  ● Support in new store setup and provide necessary training for staff according company training SOP
  ● Enforcing discipline and ensuring proper conduct of all staff whereby create a high level of morale amongst the staff in outlets.
  ● Maintaining Standard Operating Procedures for the restaurant operations
  ● Responsible for conducting monthly stock check and replenishing of all inventories
  ● Responsible for the maintenance of critical standard: holding times, service speed and quality, raw and furnished product quality at all times
  ● Responsible for maintaining proper sanitation, hygiene standards in kitchen and maintain effective store presentation
  ● Responsible for the restaurant opening and closing cleaning and washing activities
  ● Ensuring licensing, safety, hygiene, health, cleanliness, sanitation standards are in strict compliance with legislation and guidelines
  ● Ensuring appropriate staffing levels are maintained to an optimum level for customer satisfaction whilst within budget guidelines.
  ● Prepare monthly report in relation to the restaurant performance
  ● Perform any other duties as assigned