Overview

• Salary

  3,000 MYR ~ 3,800 MYR

• Industry

  Manufacturing(Food)

• Job Description

  〇Sales Target Achievement
  - Propose, plan, and execute strategic sales initiatives to achieve assigned sales targets.
  - Monitor sales performance and drive the introduction and growth of new products within the food service market.
  
  〇Food Service Wholesaler & Frozen Distributor Management
  - Manage and ensure food service wholesalers and frozen distributors achieve their sales targets and KPIs.
  - Handle order proposals, new product introductions, purchase orders, quotations, promotions, and payment collection.
  - Work closely with wholesalers’ sales teams to expand HoReCa customer coverage.
  
  〇Key Account & New Customer Development
  - Identify, approach, and develop new potential food service key accounts and customers.
  - Introduce company products, promote value propositions, and provide tailored business solutions.
  - Manage customer enquiries, complaints, quotations, and ongoing support.
  
  〇Customer Relationship Management (CRM)
  - Maintain accurate daily CRM records, including customer visits, business proposals, and sales opportunities.
  - Ensure CRM data accuracy, including information entered by non-executive staff.
  
  〇People & Performance Support (Non-Executive Staff)
  - Monitor non-executive staff performance against KPIs.
  - Provide on-the-job training (OJT), coaching, and operational support.
  - Verify data accuracy, compliance with SOPs, and quality of work output.
  
  〇Customer Service & Relationship Building
  - Deliver excellent customer service to food service wholesalers, HoReCa customers, and business partners.
  - Build and maintain long-term, trust-based business relationships.
  
  〇Reporting & Administration
  - Prepare daily, weekly, monthly, and quarterly sales and business reports.
  - Register and update customer data in SAP, including credit limits and trading terms.
  
  〇Customer Payment & Credit Monitoring
  - Monitor customer credit limits, outstanding balances, invoice due dates, and payment status.
  - Assess financial conditions of assigned customers to minimize business risk.
  
  〇Training, NPD & Sales Event Support
  - Coordinate and conduct product and sales training for wholesalers’ sales teams.
  - Support marketing and R&D in New Product Development (NPD) through market surveys and customer feedback.
  - Participate in and support sales events, workshops, sampling activities, roadshows, and exhibitions.
  
  〇Work Nature & Other Duties
  - Role involves frequent on-site customer visits, as well as in-office and work-from-home activities.
  - Perform any other duties assigned by superiors as required.