Overview

• Salary

  9,500 MYR ~ 11,000 MYR

• Industry

  Retail

• Job Description

  RESPONSIBILITIES
  (A) Sales and Boutique Operations
  - Substitute/Replace Boutique Manager while his/her absence.
  - To maintain a respectable appearance while on duty according to Company’s regulation.
  - To fulfil your role as a staff of the Company by displaying & projecting a good image of courtesy, respectability and professionalism.
  - To ensure all staff maintain and present themselves in accordance to standards of the Company.
  - To provide guidance and assistance to junior staff in all processes.
  - Participate actively to develop new sales opportunities and client relationship development in line with individual and team objective.
  - Provide optimal customer experience in the boutique for new sales, customer service (repairs), and all visitors, ensuring first class customer service.
  - In depth product knowledge and prices, first point of contact for guidance of knowledge to rest of the team.
  - Oversee the set up and organization of boutique’s front and back office – maintenance of furniture, neatness, window display set up/communication, sales and marketing tools.
  - Coordinate internal and external events – individually and with the team. Proactively identify clients to be invited, follow up of invitations to ensure participation to events.
  - To be proficient and point of reference in all IT/sales/CRM back office tools for the team.
  
  (B) Assistance in staff supervision
  - To assist the Boutique Manager by leading and coaching the team in all aspects.
  - Contribute to the development of staff and motivate the team to hit individual and overall goals using strategies in line with the company’s objectives.
  - Take charge of staff and operation planning by managing monthly staff roster.
  - Manage new hire by implementing appropriate training plans.
  - Oversee the administration and operational support on daily task and marketing events, ensure all are well documented.
  - Assist Boutique Manager to monitor performance and propose for improvement.
  - To ensure all required reports such as sales reports, staff working hours and petty cash summary to be accurate and submitted within stipulated time period.
  
  (C) Effective Merchandising and Sales Promotion
  - To ensure availability and adequacy of attractive visual presentation of merchandise.
  - Liaising with visual merchandising and Personnel on concepts/theme planning.
  - To oversee overall organization of visual presentation and merchandises by ensuring products are rotated in systematic manner and rearranged at periodical basis.
  - To be work closely with marketing department and team in preparation of advertisements.
  - Be responsible in briefing the team on all Programs.