Job Description
【Must】- Bachelor's Degree in Civil Engineering, Construction Engineering, Building Technology, or a related construction discipline.- Minimum 5 y【Job Summary】The Robotic Engineer is responsible for the robotic/automation system installation support, commissioning, teaching/programming, maintenance, troubleshooting and repair of robotic and automation systems at customer sites and within the provider's facility. This role ensures maximum system uptime, optimal performance, and customer satisfaction while representing the automation provider professionally.The engineer acts as the primary technical interface between the automation provider (IMSB) and the end customer throughout the system life-cycle.Candidates with experience in industrial construction, factory automation, robotics integration, or engineering project management environments will have a significant advantage.【Key Responsibilities】■Support Installation & Commissioning• Support robot/system installation, configure, and commission robotic systems, automation equipment, and peripheral devices at customer sites.• Perform mechanical, electrical, and software integration of robots, PLCs, HMIs, conveyors, vision systems, and safety devices.• Conduct factory acceptance testing (FAT) in accordance with project specifications.• Verify system functionality against technical documentation, safety standards, and customer requirements.■Maintenance & Repair• Perform preventive and predictive maintenance on robotic and automation systems according to schedules and manufacturer guidelines.• Diagnose and troubleshoot mechanical, electrical, electronic, and software faults using diagnostic tools, schematics, and manuals.• Carry out corrective repairs, component replacement, and system recalibration in a timely manner.• Maintain accurate service records, maintenance logs, and spare parts inventories.■Technical Support & Troubleshooting• Provide on-site and remote technical support to customers, including emergency breakdown response.• Analyze system logs, error codes, and performance data to identify root causes and implement permanent fixes.• Escalate complex technical issues to engineering or manufacturer support teams and follow through to resolution.• Document troubleshooting procedures and contribute to the knowledge base.■Programming & Optimization• Modify and optimize robot programs, PLC logic, and HMI configurations as required.• Support system upgrades, retrofits, and continuous improvement initiatives.• Assist in cycle time analysis, path optimization, and throughput improvement projects.■Customer Relationship & Training• Act as the primary technical point of contact for assigned customers.• Conduct operator and maintenance training for customer personnel on system operation, safety, and basic maintenance.• Communicate service status, findings, and recommendations clearly to customers and internal stakeholders.• Manage customer expectations and ensure service level agreements (SLAs) are met.■Health, Safety & Compliance• Adhere to all site safety regulations, lockout/tagout procedures, and personal protective equipment (PPE) requirements.• Ensure robotic systems comply with relevant safety standards (e.g., ISO 10218, ISO/TS 15066, ANSI/RIA R15.06) and local regulations.• Participate in risk assessments and safety validation activities.■Documentation & Reporting• Prepare service reports, commissioning documentation, and as-built drawings.• Maintain accurate records of work performed, parts used, and time spent.• Provide feedback to engineering and sales teams on product performance, reliability issues, and customer needs.ears of relevant experience in construction, engineering projects, industrial facilities, building services, or related industries.- Hands-on technical experience as an engineer in equipment installation, commissioning, maintenance, or troubleshooting is strictly mandatory.- Ability to communicate with customers and explain technical solutions.- Good communication skills in English.【Advantages】- Experience in technical sales, business development, or customer-facing engineering roles.- Experience in robotics, factory automation, or industrial equipment.- Experience in technical consultation or solution proposals.