Job Function
Import & Export, Supply Chain, Other(Logistic), Purchase/Procurement(Logistic), Shipment/Import & Export, Logistic coordinator, Sales coordinator/Admin/Receptionist/Secretary, Other(Business Administration & Management)
Job Description
JOB SUMMARYResponsible for handling end-to-end logistics and shipping operations, including shipment coordination, documentation, and inventory support.This role ensures timely and accurate delivery of goods to customers while maintaining proper documentation, coordination with internal stakeholders, and compliance with company procedures.Responsibilities1. Shipment Coordination• Coordinate and arrange local and international shipments to customers.• Liaise with freight forwarders, transporters, and couriers to ensure timely delivery.• Monitor and track shipment status, ensuring goods are delivered as scheduled.• Plan and coordinate delivery schedules to ensure timely fulfilment of customer requirements.2. Shipping Documentation• Prepare and manage all shipping documents, including Delivery Orders (DO), Packing Lists, and relevant export/importdocuments• Ensure accuracy and completeness of documentation prior to shipment• Coordinate with relevant parties to ensure compliance with customs and regulatory requirements3. Inventory & Equipment Coordination• Monitor and maintain inventory records and stock movement• Coordinate with Sales team on equipment availability and delivery planning• Support stock forecasting and replenishment planning• Ensure proper handling and tracking of equipment4. Cross-Functional Coordination• Work closely with Senior Sales Support Executive for guidance and coordination on shipment planning and order fulfilment.• Coordinate with Sales team to ensure alignment on delivery timelines and customer requirements.• Provide delivery updates to support billing coordination with Finance.• Liaise with Furuno Singapore Pte Ltd (FSG) on shipment and equipment coordination when required.• Ensure readiness of shipment to support billing trigger by Sales Support Executive.5. Compliance & Process Control• Ensure all logistics and shipping activities comply with company policies, procedures, and approval matrix• Maintain proper documentation, filing, and record control• Follow established process flows to ensure consistency and accuracy in operations6. Issue Handling & Problem Solving• Identify and resolve shipment delays, damages, or discrepancies• Escalate issues where necessary and follow through to resolution• Ensure minimal disruption to customer delivery commitments7. Backup & Support Function• Support Sales team on logistics-related enquiries• Provide support during peak periods and ensure continuity of operations• Perform other ad-hoc duties as assigned8. Regulatory & Shipping Compliance (DagangNet)• Coordinate and process DagangNet E-Permit applications for shipment clearance.• Ensure accuracy and completeness of supporting information and documentation, including serial numbers and regulatory details.• Monitor application progress and follow up on approval status and payment requirements.• Liaise with forwarders, internal stakeholders, and relevant authorities to ensure timely permit approval and shipment readiness.matter.• Ensure all approved E-Permit details are properly reflected in shipment documentation prior to delivery.