IT Desktop SupportID:46319
3,000 MYR ~ 5,000 MYRBukit Bintang/KLCCOver 3 months agoOverview
Salary
3,000 MYR ~ 5,000 MYR
Industry
Web/Mobile/Game, Software/Information Processing, IT/Telecommunications
Job Description
IT Desktop Support are primarily responsible for fixing and maintaining client’s desktop computing environments. They also provide remote assistance through the telephone and Internet to guide end- users who need to troubleshoot their computers. Common duties of desktop support technicians include setting up accounts, repairing or replacing faulty hardware, and assist in infrastructure issues.
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Role & Responsibilities:
• Install and configure new PC hardware and software on desktops, laptops and peripherals such as phones, printers, external drives and other related hardware.
• Diagnose, troubleshoot and resolve hardware and software issues.
• Perform basic computer wired and wireless network troubleshooting.
• Provide technical support via phone, email and remote software.
• Follow up with end-users to ensure issues have been resolved.
Qualifications
Requirement
- Language : English & Mandarin
- Education Background : Degree/Post Graduate Diploma/Professional Degree in Computer Science/Information Technology or equivalent.
- Experience :Typically, 0-2 years of experience/familiar with and troubleshooting the following technologies – Microsoft Windows, Microsoft Office, various Network and Desktop Printers brands, TCP/IP networking, Wireless Networking and Basic Microsoft Server administration.
- Require Skill : Good interpersonal skills, able to interact well with co-workers and end-users.
- Others : To provide the highest quality services incorporating best standards and practice and work to continually improve standardsEnglish Level
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Other Language
Mandarin, English
Additional Information
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