8 Jobs - Career Change in Malaysia: The Best Job Listings for Support/Maintenance/Operation/Training Positions
Senior IT ExecutiveID:58391
5,000 MYR ~ 7,000 MYROther KL DistrictJob Description
1. IT Operations & Support• Ensure smooth running of business-as-usual (BAU) IT functions.• Provide first-line escalation support for all application-related requests/enquiries.• Maintain and troubleshoot core business systems: Weighing System, Accounting System, Procurement System, HR System, and Attendance System.• Oversee workstation setup, software deployment, and hardware configuration (delegate to junior staff where appropriate).2. Infrastructure, Network & Security• Manage overall server infrastructure, network, and security stability to minimize unplanned outages.• Monitor and manage LAN/WAN, internet connections, Wi-Fi routers, and network health.• Administer and troubleshoot FortiGate firewall systems (VPNs, web filtering, IPS/IDS, and security policies).• Implement and monitor data backup systems, antivirus software, endpoint protection, and cybersecurity protocols.• Ensure IT infrastructure, hardware, software, and licenses comply with IT policies and standards.3. System & Application Management• Manage and implement change requests on externally maintained systems, from scope definition through implementation.• Understand database structures and data contents of various applications.• Provide IT solutions aligned with the company’s strategic business objectives.• Ensure system performance, availability, and scalability across applications.• Conduct troubleshooting and root cause analysis to resolve incidents effectively.4. Project & Vendor Management• Plan, support, and roll out new systems, hardware upgrades, and process automation initiatives.• Liaise with vendors, consultants, and service providers to ensure timely delivery of IT services and projects.• Follow up with relevant parties to ensure projects are delivered on time and within budget.• Ensure IT processes, methodologies, and documentation are maintained to established standards.5. Leadership & Governance• Lead and mentor junior IT staff; assign tasks and review deliverables.• Contribute to IT policy development, strategic planning, and budget preparation.• Drive compliance with IT governance, security frameworks, and industry best practices.
Benefit
Breakdown
- Salary: RM5,000 - RM7,000
■AL & other benefits:
- Annual Leave: 16 days (2Y), 18 (2-5Y), 20 (5Y+)
- Medical Leave: 14 days (2Y), 18 (2-5Y), 22 (5Y+)
- Other leaves: Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
- Medical insurance (including optical and dental)
- Health screening: RM500 (Once every 2 years)
- Petrol, toll, and parking is on reimbursement basisIT ManagerID:58296
10,000 MYR ~ 15,000 MYRKlang, Port KlangJob Description
< Overall Role >The IT Manager will lead IT operations across 2 company entities.< Key Responsibilities >・Management, Security & Compliance (Main Focus) - Lead IT security, compliance, and governance initiatives. - Develop IT policies, governance frameworks, roadmaps, and long-term strategies. - Ensure compliance training, audit readiness, and adherence to regulatory requirements. - Liaise with external vendors, auditors, and compliance bodies. - Provide regular reports to the Managing Director on IT risk and strategy.・Internal Servicing - Provide IT support services for employees across both sites. - Oversee helpdesk management, troubleshooting, and internal IT training. - Manage and liaise with vendors for support.・Infrastructure & Systems - Manage DNS, servers, and system administration. - Oversee applications including SAP HANA, Joget system, CRM, SCM, Infotech Payroll, SAP Accounting, E-Invoicing, and Purchasing Posting. - Ensure system uptime, scalability, and reliability. - Manage vendor relationships for system support.
Benefit
・Basic Salary = RM 10,000 - RM 15,000
・AL: 10 days for 1st year (2 days added every year and up to 20 days)
・Annual increment and bonus x 2 times annually (depending on company performance)
・Entitled for meal subsidy and mileage claim RM 0.50/km for working outside of Company or outstation (e.g. visit to supplier’s place, government dept.)
・Panel clinics with free medical treatment (fees) RM450 per year
・Necessary professional training will be provided to perform the tasks and jobs
・Company Activities: Company Concert, Sport Activities, Team Building, Company Dinner
(** depends on the employee engagement survey result)Application Support AnalystID:58208
3,500 MYR ~ 8,000 MYRSeputeh, BangsarJob Description
【Job Summary】The Application Support Analyst is responsible for providing timely and effective technical support related to the company’s applications, APIs, and reporting systems. This role requires strong problem-solving abilities, basic technical knowledge of .NET, C#, SQL Query and good communication skills to troubleshoot issues and support customers. The analyst will ensure that support tickets are resolved effectively to meet expected service level and maintain system reliability.【Key Responsibilities】1. Provide L2 technical assistance and resolve customer support tickets and technical inquiries. 2. Troubleshoot, debug, and resolve issues related to company applications, APIs, and .NET/C# systems. 3. Use tools like Postman to test APIs and analyse response codes and logs to identify root causes. 4. Experience with JSON/XML data formats 5. Experience with REST API understanding and troubleshooting 6. Communicate effectively with internal teams and external clients to ensure timely updates and resolution. 7. Validate report data, ensuring consistency between provider systems and internal databases. 8. Accept and perform tasks, responsibilities, or new assignments delegated by superiors, including expanded roles or cross-functional duties, as aligned with company objectives.
Benefit
- Fully work from home
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusSenior IT Business System Analyst (Microsoft Dynamic AX)ID:58003
8,125 MYR ~ 10,125 MYRKlangJob Description
・Provide end-to-end implementation, consultancy, configuration, training, installation, and support for ERP systems, ensuring seamless operation and user satisfaction.・Analyze, document, and propose functional process improvements and standardization for Operation and Plant business units to optimize efficiency and productivity.・Encode user and business requirements by converting functional and workflow information into computer language, ensuring accuracy and consistency.・Conduct User Acceptance Testing (UAT), validate program operation, and obtain user sign-off before deployment to production.・Develop comprehensive user manuals or guides, facilitating smooth system adoption and reference for users.・Identify, track, report, and resolve system issues promptly to ensure uninterrupted business operations.・Plan and propose system upgrades to enhance reliability, efficiency, and functionality.・Collaborate cross-functionally to meet departmental Service Level Agreements (SLAs), ensuring quality services and user satisfaction.・Adapt business processes to align with software capabilities, understanding and integrating the business environment with technology.・Support business process improvements, innovation, and benchmarking initiatives.・Foster strong teamwork and relationships between the IT department and other business units.・Demonstrate efficient time management and prioritize workloads effectively.・Collaborate with other IT teams for yearly Disaster Recovery exercises for business applications.
Benefit
・Basic Salary = RM 8,000 ~ RM 10,000
・Mobile Allowance = RM 125/m
・AL: <2Y 18d, 2~5Y 20d, >5Y 22d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・EPF 15% after 2 years service
・Panel Clinic (unlimited)
・Hospitalization Coverage = RM 100k/y
**Covering children below 21 yo, spouse who is not working
・Dental Claim (Pay & Claim, RM 200/y)
・Insurance - Group PA, Group TL = 36 months salary
・All business travel claimable
・Variable bonus averagely 3 months per yearData Scientist (AI / Machine Learning - Manufacturing Industry)ID:58002
6,125 MYR ~ 8,125 MYRKlangJob Description
・Develop and implement machine learning models using RapidMiner to ensure casting predictions fall within established quality standards.・Analyse sensor data with RapidMiner to identify and understand relationships between various production parameters and potential issues.・Generate AI-driven insights using RapidMiner to optimize casting performance and improve overall production efficiency.・Collaborate with cross-functional teams, including production, quality assurance, and engineering, to integrate RapidMiner AI solutions into the manufacturing process.・Monitor and maintain the performance of deployed models in RapidMiner, ensuring they continue to meet quality and efficiency targets.・Conduct exploratory data analysis with RapidMiner to uncover trends, patterns, and anomalies in production data.・Stay updated with the latest advancements in AI and data science and apply relevant techniques to enhance manufacturing processes.
Benefit
・Basic Salary = RM 6,000 ~ RM 8,000
・Mobile Allowance = RM 125/m
・AL: <2Y 18d, 2~5Y 20d, >5Y 22d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・EPF 15% after 2 years service
・Panel Clinic (unlimited)
・Hospitalization Coverage = RM 100k/y
**Covering children below 21 yo, spouse who is not working
・Dental Claim (Pay & Claim, RM 200/y)
・Insurance - Group PA, Group TL = 36 months salary
・All business travel claimable
・Variable bonus averagely 3 months per yearCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:57980
3,500 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveManager, IT Digitliazation and TransformationID:57645
6,000 MYR ~ 11,000 MYRMalaccaJob Description
• Collaborate with stakeholders to understand business goals and identify digital transformation opportunities• Develop and execute digital transformation strategies that align with the Company's vision and objectives• Evaluate emerging technologies and industry trends to determine their potential impact on the business• Analyse existing business processes and systems to identify inefficiencies and areas for improvement• Design workflow improvements and implement digital solutions to enhance operational efficiency and productivity• Lead digital transformation projects from inception to completion, ensuring they are delivered on time within scope and within budget• Leading digital initiatives including identifying and prioritizing projects, securing funding and overseeing project execution• Work closely with operational teams to leverage data and reporting , optimize efficiency and drive improvements using technology• Proactively learn and grasp on digitalization knowledge and latest trends to implement to manufacturing• Coordinate with internal teams and external partners to manage project timelines, risks and deliverables• Generate reports and insights to guide decision making and continuous improvement efforts• Maintain open lines of communication with key stakeholders, providing regular updates and gathering feedback• Present findings, recommendations and progress reports to Executive Leadership and other stakeholders
Benefit
Salary: ~RM6K - RM11K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insuranceManager, IT Digitliazation and TransformationID:57644
6,000 MYR ~ 11,000 MYRMalaccaJob Description
• Collaborate with stakeholders to understand business goals and identify digital transformation opportunities• Develop and execute digital transformation strategies that align with the Company's vision and objectives• Evaluate emerging technologies and industry trends to determine their potential impact on the business• Analyse existing business processes and systems to identify inefficiencies and areas for improvement• Design workflow improvements and implement digital solutions to enhance operational efficiency and productivity• Lead digital transformation projects from inception to completion, ensuring they are delivered on time within scope and within budget• Leading digital initiatives including identifying and prioritizing projects, securing funding and overseeing project execution• Work closely with operational teams to leverage data and reporting , optimize efficiency and drive improvements using technology• Proactively learn and grasp on digitalization knowledge and latest trends to implement to manufacturing• Coordinate with internal teams and external partners to manage project timelines, risks and deliverables• Generate reports and insights to guide decision making and continuous improvement efforts• Maintain open lines of communication with key stakeholders, providing regular updates and gathering feedback• Present findings, recommendations and progress reports to Executive Leadership and other stakeholders
Benefit
Salary: ~RM6K - RM11K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insurance
