6 Jobs: Job Vacancies for Support/Maintenance/Operation/Training Positions
IT Security SpecialistID:59175
10,000 MYR ~ 12,000 MYRKota Damansara/Petaling JayaJob Description
OBJECTIVES:Specialize in IT Security; implement and monitor security measures for the protection of computer systems, networks, and information to ensure that all IT related security components are implemented in accordance with the compliance against Information Security Policy and Standards, Statutory Legal and Regulatory requirements.RESPONSIBILITIES:• Lead, oversee day-to-day IT security incidents/administration/health check current servers and network infrastructure security control. Monitor, response to event log & alert notification on the servers/network to proactively identify, minimize disruption & impact to the systems /network/end point devices. Identify IT security risks, threats, vulnerabilities in the company’s technology. Analyse and report computer network/servers/Application security breaches or attempted breaches. Investigates cyber security incidents, updates, and security control documents, perform vulnerability scan and patch management, penetration test assessment, take appropriate action to minimize harm and make recommendations to corrective action. Perform problem management, root cause analysis, and postmortem reviews following the occurrences of all incidents, maintain incident documentation, participate in post-mortems, & establish incident reports.• Participate in IT security assessment review, analyse business risks and creation of IT security requirements and controls to ensure that all IT related security components are implemented in accordance with the compliance guidelines. Take ownership; evaluate and recommend information related to IT security control & enhancements projects. If need be in correcting security vulnerabilities by configure, implement, monitor, and support IT security software, systems, technologies and processes are compliant with regulatory, industry, corporate policies, procedures, and BNM Information Security standards.• Serve & being the in-house subject matter expert to provide IT security related advice, guidance, & work with others team members in designing, implementing IT security control initiatives, risk mitigation & remediation. Responsible for recommending, implementing, and managing security controls for system, network, application by design system security architecture and develop detailed security designs. Prepare, conduct security awareness briefing, training & phishing simulation.• Centrally facilitate, interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group or any others corporate requirement. Periodical tracking and following-up with relevant party to ensure audit and compliance gaps are addressed and rectified according to committed timeline.• Establish and maintains IT security related policies, procedures, and guidelines. Periodically reviewing the security related guideline & control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever they is necessary. Develop comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement
Benefit
・Basic Salary = RM 10,000 ~ RM 12,000
・AL = 21d, MC = 28d
・Car Park Allowance = RM 170
・16% Employer EPF contribution
・Car & Housing loan interest subsidy
・Medical claim (Unlimited as charge for staff, cover up to RM15K per year for spouse and children)
・Insurance Coverage
・Dental & Optical Benefit (Single RM400, Married RM400, Married with Children RM700)
・Annual dinner/Company Trip, CSR and team bonding Activities
・Performance bonus averagely 2-3 months
・CSR Events (Blood Donation, Animal Shelter, Hair Donation)
・Company Trip
・Team Building
**Flexi working hours (Clock in between 7-9am, must fulfill 9.5 hours per day including 1 hour lunch break)
**First 6 months during probation work in office, entitle to WFH 2 days/week after confirmation (subject to approval)Senior Product Owner (Technical Focus)ID:59161
12,000 MYR ~ 15,000 MYRBangsarJob Description
- Own end-to-end product management for backend systems, internal systems, or platform products supporting the entertainment business- Manage and continuously refine the product backlog, balancing user needs, business objectives, and technical feasibility to define priorities and ensure alignment with overall strategy- Translate business requirements into clear, actionable product deliverables, including PRDs, process flows, and functional specifications- Work closely with operations, marketing, and other business teams, as well as engineering teams, to establish effective communication mechanisms and drive fast clarification and decision-making- Collaborate with engineering teams to ensure a smooth and efficient product and technical delivery process- Participate in solution and architecture discussions to ensure systems are scalable, stable, and maintainable in the long term- Align product direction with business goals through meetings, workshops, and on-site collaboration (travel required as needed)- Maintain product documentation, system specifications, and operational guides to ensure clarity and ease of handover- Willingness to travel as required by business needs
Benefit
Annual Leave:
1-2 years = 12 days
3-4 years = 16 days
5 years and above = 18 days
Bonus:
13th month salary
Allowances:
Transport, Meal, Birthday Allowance
Medical/Dental/Optical claim
Others:
- Sports Activities (Badminton & Basketball)
- Company Outing
- Training and certification sponsored by company (Selected employees).
- Rewards and recognition: Long Service Award / Best Performer Award / Role Model Awards etc
- Project Incentive (upon Company Declaration based on project performance)IT System AdminID:59114
2,500 MYR ~ 3,000 MYRUSJ/Subang JayaJob Description
1) To implement and provide daily maintenance support of the network and infrastructure.2) Installing hardware/software and supporting IT helpdesk.3) To maintain and manage IT assets and User Access Right.4) To idenfy IT risks, threats and vulnerabilies in the company’s technology infrastructure.5) To ensure daily/weekly backup are successfully performed.6) Provide IT network/infrastructure related advice in designing and implement IT Security Control.7) Responsible for recommending, implement and managing security controls for system and network.8) Periodically reviewing the SOP, guideline, policy, procedure and control on network and infrastructure
Benefit
・Basic Salary = RM 2,500 ~ RM 3,000
・Meal Allowance : RM 100 (depends on attendance)
・AL : <2Y 8d, 2 ~ 5Y 12d, >5Y 16d
・Medical Claim: Up to RM500 per year
・Bonus Package: Once a year
・Company Activities: Annual DinnerIT Technical Support Specialist (Contract)ID:59051
2,000 MYR ~ 4,000 MYRBandar Sunway/PuchongJob Description
JOB PURPOSEIT Technical Support Specialists play a crucial role in organizations by ensuring that computer systems and networks are functioning effectively and aiding with end-users. They are responsible for diagnosing and resolving technical issues, maintaining hardware and software, and offering guidance to users to enhance their overall experience with technology.JOB RESPONSIBILITIES• To understand overall technical support ticketing process and procedure.• Complete technical tasks and assignment according to ticketing system.• Track ticket status and make sure no missing SLA (service level agreement) complaints.• To prepare daily and detailed technical support reports to customers.• Updating daily and weekly status reports when required by the supervisor or manager in a timely manner.• Capable of performing technical fault findings.• Able to contribute to root cause analysis, rectification process and solutions.• To standby for ad hoc technical support on a rotation basis.• Able to do site visits and gather information to assist Engineering team to prepare solution and proposal.• Perform schedule preventive maintenance service.• Complete schedule preventive maintenance checklist and report in a timely manner.• Complete any other tasks as assigned by the superior.
Benefit
- Annual Leave: 12 days
- Medical Leave: 14 days
- Performance Bonus
- Medical Claims
- Medical Insurance
- OT AllownaceCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveTechnical Sales EngineerID:58785
4,500 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
- Develop business opportunities in the critical application industry and in IT infrastructure consulting services, design and build to achieve sales management goals- Consistently meet or exceed revenue targets, cross sell and/or upsell the portfolio, meet territory coverage goals and achieve KPIs- Develop account plans in alignment with field sales to deliver on strategic goals, such as revenue, market share, and portfolio spread- Consistently manage account sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans- Build and develop trusted relationships with clients- Own, drive and manage an execution plan with consultants and partners- Create business proposals, negotiate terms and contracts to successful closure
Benefit
Annual Leave – 12 Days
Medical Leave – 14 Days
Medical Claim – RM 600 per annum
Group Insurance – Hospital and Surgical
Performance Bonus – Review annually
Dental – RM 200 per annum
Spectacle – RM200 Per annum
