10 Jobs: Job Vacancies for Support/Maintenance/Operation/Training Positions
PC AssistantID:58994
2,400 MYR ~ 3,500 MYRPeraiJob Description
- To assist production department or administration including general clerical and daily office duties.- Verified and follow up daily production order sheet progress.- Control daily production operation.- Prepare production report.- Updating and verification daily production report progress.- Updating and verification production completed order sheet data.- Monitor and follow up daily new order database progress.- Good communication skill and able to work independently with minimal supervision.- Practice good housekeeping in work area, tidy and safe for conductive work environment.- Any other duties as and when assigned by superior/management.
Benefit
- Annual Leave starts from 10 days
- Medical Leave starts from 14 days
- Maternity Leave
- Allowance: RM180
- Yearly bonus
- Yearly increment
- OT allowance
- Company uniform providedCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveIT Infrastructure & Project EngineerID:58800
3,200 MYR ~ 4,000 MYRMont KiaraJob Description
■ JOB SUMMARY We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects.This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts.The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.■ KEY RESPONSIBILITIES・Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.・Support implementation of network and system integration projects, ensuring timely delivery and quality standards.・Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.・Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.・Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.・Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.・Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.・Deliver basic end-user or client training and handle project handovers when required.
Benefit
・Basic Salary = RM 3,200 ~ RM 4,000
・AL: 12 days (increase based on service year)
・MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
・Maternity Leave, Paternity Leave
・Compassionate Leave
・Anniversary Leave
・Mobile phone provided
・Laptop provided
・Season Parking provided
・All business expenses claimable (mileage = RM 0.80 / km)
・Meal allowance provided in any outstation business trip
・Medical checkup upon joining (company expenses)
・Medical benefits: claim according to receipt (RM 200 monthly)
・Special achievement incentivesIT Infrastructure & Project AssistantID:58799
3,000 MYR ~ 3,600 MYRMont KiaraJob Description
■ JOB SUMMARY We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects.This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts.The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.■ KEY RESPONSIBILITIES・Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.・Support implementation of network and system integration projects, ensuring timely delivery and quality standards.・Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.・Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.・Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.・Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.・Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.・Deliver basic end-user or client training and handle project handovers when required.
Benefit
・Basic Salary = RM 3,000 ~ RM 3,600
・AL: 12 days (increase based on service year)
・MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
・Maternity Leave, Paternity Leave
・Compassionate Leave
・Anniversary Leave
・Mobile phone provided
・Laptop provided
・Season Parking provided
・All business expenses claimable (mileage = RM 0.80 / km)
・Meal allowance provided in any outstation business trip
・Medical checkup upon joining (company expenses)
・Medical benefits: claim according to receipt (RM 200 monthly)
・Special achievement incentivesTechnical Sales EngineerID:58785
4,500 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
- Develop business opportunities in the critical application industry and in IT infrastructure consulting services, design and build to achieve sales management goals- Consistently meet or exceed revenue targets, cross sell and/or upsell the portfolio, meet territory coverage goals and achieve KPIs- Develop account plans in alignment with field sales to deliver on strategic goals, such as revenue, market share, and portfolio spread- Consistently manage account sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans- Build and develop trusted relationships with clients- Own, drive and manage an execution plan with consultants and partners- Create business proposals, negotiate terms and contracts to successful closure
Benefit
Annual Leave – 12 Days
Medical Leave – 14 Days
Medical Claim – RM 600 per annum
Group Insurance – Hospital and Surgical
Performance Bonus – Review annually
Dental – RM 200 per annum
Spectacle – RM200 Per annumDesktop Support Assistant Team Lead (12 Months Contract Basis - Renewable)ID:58770
5,000 MYR ~ 7,000 MYRBangsarJob Description
■ JOB SUMMARYThe Desktop Support Assistant Team Lead is responsible for overseeing a team of Desktop Support Engineers to ensure efficient delivery of technical support services for hardware, software, and network-related issues.This role combines hands-on technical expertise with leadership responsibilities, including task allocation, performance monitoring, and process improvement.The Assistant Team Lead ensures that all service requests are resolved within defined SLAs, escalates critical issues appropriately, and drives a culture of collaboration and customer satisfaction within the team.■ MAIN JOB TASKS & RESPONSIBILITIES・Team Leadership and Supervision: Lead and manage a team of approximately 10 Desktop Support Engineers, providing guidance, mentoring, and performance feedback to ensure high service quality.・Workload Management: Allocate and prioritize daily support tasks, ensuring timely resolution of incidents and requests in accordance with SLAs.・Technical Escalation: Act as the escalation point for complex technical issues, providing advanced troubleshooting and coordinating with higher-level IT teams when necessary.・EUC Hardware Support: Oversee and support the installation, configuration, and troubleshooting of PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT peripherals.・Software and System Support: Ensure effective deployment, configuration, and troubleshooting of Microsoft Windows, Microsoft Office, and other client software applications.・Process and Documentation Management: Maintain accurate documentation of incidents, resolutions, and team performance metrics to support continuous improvement and audit readiness.・Project Coordination: Support and lead initiatives related to hardware refresh, software rollout, and other IT infrastructure projects, ensuring smooth execution within schedule and budget.・Training and Knowledge Sharing: Conduct regular team training sessions to enhance technical skills and ensure adherence to company standards and best practices.・Collaboration with IT Stakeholders: Work closely with infrastructure, network, and security teams to improve overall end-user experience and operational efficiency.・Customer Relationship Management: Maintain positive communication with end-users, ensuring their technical issues are addressed promptly and professionally.・Service Reporting: Track and report team performance, ticket resolution metrics, and user satisfaction trends to management.・Ad Hoc Responsibilities: Perform additional duties or projects as assigned by management to support departmental and organizational objectives.
Benefit
・Basic Salary = RM 5,000 ~ RM 7,000
・Travelling Expenses = RM 0.30/km (bike), RM 0.60/km (car)
・AL = 15d, MC = 14d
・Hospitalization Leave = 60d
・Medical Car provided
・Insurance provided (Great Eastern)
・OT Rate
> Normal Time: RM 15/h
> Midnight: RM 20/h
> Saturday: RM 20/h
> Sunday: RM 30/h
> Public Holiday: RM 40/hIT ManagerID:58536
10,000 MYR ~ 15,000 MYRKlang, Port KlangJob Description
< Overall Role >The IT Manager will lead IT operations across 2 company entities.< Key Responsibilities >・Management, Security & Compliance (Main Focus) - Lead IT security, compliance, and governance initiatives. - Develop IT policies, governance frameworks, roadmaps, and long-term strategies. - Ensure compliance training, audit readiness, and adherence to regulatory requirements. - Liaise with external vendors, auditors, and compliance bodies. - Provide regular reports to the Managing Director on IT risk and strategy.・Internal Servicing - Provide IT support services for employees across both sites. - Oversee helpdesk management, troubleshooting, and internal IT training. - Manage and liaise with vendors for support.・Infrastructure & Systems - Manage DNS, servers, and system administration. - Oversee applications including SAP HANA, Joget system, CRM, SCM, Infotech Payroll, SAP Accounting, E-Invoicing, and Purchasing Posting. - Ensure system uptime, scalability, and reliability. - Manage vendor relationships for system support.
Benefit
・Basic Salary = RM 10,000 - RM 15,000
・AL: 10 days for 1st year (2 days added every year and up to 20 days)
・Annual increment and bonus x 2 times annually (depending on company performance)
・Entitled for meal subsidy and mileage claim RM 0.50/km for working outside of Company or outstation (e.g. visit to supplier’s place, government dept.)
・Panel clinics with free medical treatment (fees) RM450 per year
・Necessary professional training will be provided to perform the tasks and jobs
・Company Activities: Company Concert, Sport Activities, Team Building, Company Dinner
(** depends on the employee engagement survey result)Senior IT Business System Analyst (Microsoft Dynamic AX)ID:58003
8,125 MYR ~ 10,125 MYRKlangJob Description
・Provide end-to-end implementation, consultancy, configuration, training, installation, and support for ERP systems, ensuring seamless operation and user satisfaction.・Analyze, document, and propose functional process improvements and standardization for Operation and Plant business units to optimize efficiency and productivity.・Encode user and business requirements by converting functional and workflow information into computer language, ensuring accuracy and consistency.・Conduct User Acceptance Testing (UAT), validate program operation, and obtain user sign-off before deployment to production.・Develop comprehensive user manuals or guides, facilitating smooth system adoption and reference for users.・Identify, track, report, and resolve system issues promptly to ensure uninterrupted business operations.・Plan and propose system upgrades to enhance reliability, efficiency, and functionality.・Collaborate cross-functionally to meet departmental Service Level Agreements (SLAs), ensuring quality services and user satisfaction.・Adapt business processes to align with software capabilities, understanding and integrating the business environment with technology.・Support business process improvements, innovation, and benchmarking initiatives.・Foster strong teamwork and relationships between the IT department and other business units.・Demonstrate efficient time management and prioritize workloads effectively.・Collaborate with other IT teams for yearly Disaster Recovery exercises for business applications.
Benefit
・Basic Salary = RM 8,000 ~ RM 10,000
・Mobile Allowance = RM 125/m
・AL: <2Y 18d, 2~5Y 20d, >5Y 22d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・EPF 15% after 2 years service
・Panel Clinic (unlimited)
・Hospitalization Coverage = RM 100k/y
**Covering children below 21 yo, spouse who is not working
・Dental Claim (Pay & Claim, RM 200/y)
・Insurance - Group PA, Group TL = 36 months salary
・All business travel claimable
・Variable bonus averagely 3 months per yearManager, IT Digitliazation and TransformationID:57645
6,000 MYR ~ 11,000 MYRMalaccaJob Description
• Collaborate with stakeholders to understand business goals and identify digital transformation opportunities• Develop and execute digital transformation strategies that align with the Company's vision and objectives• Evaluate emerging technologies and industry trends to determine their potential impact on the business• Analyse existing business processes and systems to identify inefficiencies and areas for improvement• Design workflow improvements and implement digital solutions to enhance operational efficiency and productivity• Lead digital transformation projects from inception to completion, ensuring they are delivered on time within scope and within budget• Leading digital initiatives including identifying and prioritizing projects, securing funding and overseeing project execution• Work closely with operational teams to leverage data and reporting , optimize efficiency and drive improvements using technology• Proactively learn and grasp on digitalization knowledge and latest trends to implement to manufacturing• Coordinate with internal teams and external partners to manage project timelines, risks and deliverables• Generate reports and insights to guide decision making and continuous improvement efforts• Maintain open lines of communication with key stakeholders, providing regular updates and gathering feedback• Present findings, recommendations and progress reports to Executive Leadership and other stakeholders
Benefit
Salary: ~RM6K - RM11K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insuranceManager, IT Digitliazation and TransformationID:57644
6,000 MYR ~ 11,000 MYRMalaccaJob Description
• Collaborate with stakeholders to understand business goals and identify digital transformation opportunities• Develop and execute digital transformation strategies that align with the Company's vision and objectives• Evaluate emerging technologies and industry trends to determine their potential impact on the business• Analyse existing business processes and systems to identify inefficiencies and areas for improvement• Design workflow improvements and implement digital solutions to enhance operational efficiency and productivity• Lead digital transformation projects from inception to completion, ensuring they are delivered on time within scope and within budget• Leading digital initiatives including identifying and prioritizing projects, securing funding and overseeing project execution• Work closely with operational teams to leverage data and reporting , optimize efficiency and drive improvements using technology• Proactively learn and grasp on digitalization knowledge and latest trends to implement to manufacturing• Coordinate with internal teams and external partners to manage project timelines, risks and deliverables• Generate reports and insights to guide decision making and continuous improvement efforts• Maintain open lines of communication with key stakeholders, providing regular updates and gathering feedback• Present findings, recommendations and progress reports to Executive Leadership and other stakeholders
Benefit
Salary: ~RM6K - RM11K
AL: Starting from 8 days
SL: 14 / 18 / 22 days
<Other benefits>
• Performance bonus - depends on company and individual performance
• Medical coverage
• Personal insurance
