7 Jobs: Job Vacancies for Support/Maintenance/Operation/Training Positions
Technical Engineer ID:59634
5,000 MYR ~ 8,000 MYRKota Damansara/Petaling JayaJob Description
1. System Deployment & Integration:• Lead and support the installation and configuration of Synapse® Enterprise Imagingsystems, including PACS, VNA, and 3D modules, at customer sites.• Implement hardware infrastructure (servers, storage, networking) and softwarecomponents, ensuring compatibility with HIS/RIS and other clinical systems.• Configure systems to meet healthcare data security, redundancy, and regulatorycompliance standards (e.g., HIPAA, GDPR).2. Technical Support & Maintenance:• Provide Tier 2/3 on-site and remote technical support during and post-deploymentphases.• Perform preventive maintenance and health checks on systems to ensure optimaluptime.• Troubleshoot and resolve technical issues involving DICOM, HL7, network, andsystem performance.3. Client Engagement & Customization:• Engage directly with clients to gather technical requirements and translate theminto effective configurations and solutions.• Customize systems to meet clinical workflow and compliance needs based on site-specific requirements.4. Documentation & Reporting:• Maintain accurate documentation of configurations, deployments, system changes,and support logs.• Contribute to internal knowledge bases, user guides, and support manuals.• Support technical reporting for compliance audits, project reviews, and service-level agreements.5. Continuous Improvement & Learning:• Stay up to date on Fujifilm Synapse® technologies, DICOM/HL7 standards,cybersecurity best practices, and healthcare informatics trends.• Participate in product and technical training sessions and support internalknowledge-sharing.
Benefit
■Benefit
AL
MC
Car allowance
Performance Bonus
*Depending on business performance
-OT will be replacement leave
■Others
-Station Taman JayaSenior IT ExecutiveID:59568
5,000 MYR ~ 7,000 MYROther KL DistrictJob Description
1. IT Operations & Support• Ensure smooth running of business-as-usual (BAU) IT functions.• Provide first-line escalation support for all application-related requests/enquiries.• Maintain and troubleshoot core business systems: Weighing System, Accounting System, Procurement System, HR System, and Attendance System.• Oversee workstation setup, software deployment, and hardware configuration (delegate to junior staff where appropriate).2. Infrastructure, Network & Security• Manage overall server infrastructure, network, and security stability to minimize unplanned outages.• Monitor and manage LAN/WAN, internet connections, Wi-Fi routers, and network health.• Administer and troubleshoot FortiGate firewall systems (VPNs, web filtering, IPS/IDS, and security policies).• Implement and monitor data backup systems, antivirus software, endpoint protection, and cybersecurity protocols.• Ensure IT infrastructure, hardware, software, and licenses comply with IT policies and standards.3. System & Application Management• Manage and implement change requests on externally maintained systems, from scope definition through implementation.• Understand database structures and data contents of various applications.• Provide IT solutions aligned with the company’s strategic business objectives.• Ensure system performance, availability, and scalability across applications.• Conduct troubleshooting and root cause analysis to resolve incidents effectively.4. Project & Vendor Management• Plan, support, and roll out new systems, hardware upgrades, and process automation initiatives.• Liaise with vendors, consultants, and service providers to ensure timely delivery of IT services and projects.• Follow up with relevant parties to ensure projects are delivered on time and within budget.• Ensure IT processes, methodologies, and documentation are maintained to established standards.5. Leadership & Governance• Lead and mentor junior IT staff; assign tasks and review deliverables.• Contribute to IT policy development, strategic planning, and budget preparation.• Drive compliance with IT governance, security frameworks, and industry best practices.
Benefit
Breakdown
- Salary: RM5,000 - RM7,000
■AL & other benefits:
- Annual Leave: 16 days (2Y), 18 (2-5Y), 20 (5Y+)
- Medical Leave: 14 days (2Y), 18 (2-5Y), 22 (5Y+)
- Other leaves: Maternity Leave, Paternity Leave, Marriage Leave, Compassionate Leave
- Medical insurance (including optical and dental)
- Health screening: RM500 (Once every 2 years)
- Petrol, toll, and parking is on reimbursement basisTechnical AssociateID:59519
3,500 MYR ~ 4,200 MYRKota Damansara/Petaling JayaJob Description
• To study and understand technical aspects of various systems (mainly Microsoft core infrastructure and Microsoft Cloud solution) from client perspective• Manage incident tickets and provide L1/L2 technical support via phone, email, remote or onsite • Analyze, investigate and fix known issues and work towards timely resolution according to SLAs• Provide daily, monthly, bi-yearly system checks or monitoring as required• Ensure the system and support-related documentation is maintained and up to date• Required to follow-up actions to restore service to normal levels analyze, investigate and fix issues• Able to work in team and involved in project delivery together with project team
Benefit
Salary range: RM3,500 - RM4,200
<Leaves>
• AL: 14 days
• SL: 14 days
<Other benefits>
• Annual medical benefits
• Bonus (Depending on company performance and individual performance)
• Insurance coverage
*More details will be shared during the interview sessionIT Security SpecialistID:59175
10,000 MYR ~ 12,000 MYRKota Damansara/Petaling JayaJob Description
OBJECTIVES:Specialize in IT Security; implement and monitor security measures for the protection of computer systems, networks, and information to ensure that all IT related security components are implemented in accordance with the compliance against Information Security Policy and Standards, Statutory Legal and Regulatory requirements.RESPONSIBILITIES:• Lead, oversee day-to-day IT security incidents/administration/health check current servers and network infrastructure security control. Monitor, response to event log & alert notification on the servers/network to proactively identify, minimize disruption & impact to the systems /network/end point devices. Identify IT security risks, threats, vulnerabilities in the company’s technology. Analyse and report computer network/servers/Application security breaches or attempted breaches. Investigates cyber security incidents, updates, and security control documents, perform vulnerability scan and patch management, penetration test assessment, take appropriate action to minimize harm and make recommendations to corrective action. Perform problem management, root cause analysis, and postmortem reviews following the occurrences of all incidents, maintain incident documentation, participate in post-mortems, & establish incident reports.• Participate in IT security assessment review, analyse business risks and creation of IT security requirements and controls to ensure that all IT related security components are implemented in accordance with the compliance guidelines. Take ownership; evaluate and recommend information related to IT security control & enhancements projects. If need be in correcting security vulnerabilities by configure, implement, monitor, and support IT security software, systems, technologies and processes are compliant with regulatory, industry, corporate policies, procedures, and BNM Information Security standards.• Serve & being the in-house subject matter expert to provide IT security related advice, guidance, & work with others team members in designing, implementing IT security control initiatives, risk mitigation & remediation. Responsible for recommending, implementing, and managing security controls for system, network, application by design system security architecture and develop detailed security designs. Prepare, conduct security awareness briefing, training & phishing simulation.• Centrally facilitate, interacts with internal and external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group or any others corporate requirement. Periodical tracking and following-up with relevant party to ensure audit and compliance gaps are addressed and rectified according to committed timeline.• Establish and maintains IT security related policies, procedures, and guidelines. Periodically reviewing the security related guideline & control to ensure the efficiency and effectiveness of the information security controls as a whole, recommending improvements wherever they is necessary. Develop comprehensive reports including assessment-based findings, outcomes, and propositions for further system security enhancement
Benefit
・Basic Salary = RM 10,000 ~ RM 12,000
・AL = 21d, MC = 28d
・Car Park Allowance = RM 170
・16% Employer EPF contribution
・Car & Housing loan interest subsidy
・Medical claim (Unlimited as charge for staff, cover up to RM15K per year for spouse and children)
・Insurance Coverage
・Dental & Optical Benefit (Single RM400, Married RM400, Married with Children RM700)
・Annual dinner/Company Trip, CSR and team bonding Activities
・Performance bonus averagely 2-3 months
・CSR Events (Blood Donation, Animal Shelter, Hair Donation)
・Company Trip
・Team Building
**Flexi working hours (Clock in between 7-9am, must fulfill 9.5 hours per day including 1 hour lunch break)
**First 6 months during probation work in office, entitle to WFH 2 days/week after confirmation (subject to approval)Senior IT Business System Analyst (Microsoft Dynamic AX)ID:59437
8,125 MYR ~ 10,125 MYRKlangJob Description
・Provide end-to-end implementation, consultancy, configuration, training, installation, and support for ERP systems, ensuring seamless operation and user satisfaction.・Analyze, document, and propose functional process improvements and standardization for Operation and Plant business units to optimize efficiency and productivity.・Encode user and business requirements by converting functional and workflow information into computer language, ensuring accuracy and consistency.・Conduct User Acceptance Testing (UAT), validate program operation, and obtain user sign-off before deployment to production.・Develop comprehensive user manuals or guides, facilitating smooth system adoption and reference for users.・Identify, track, report, and resolve system issues promptly to ensure uninterrupted business operations.・Plan and propose system upgrades to enhance reliability, efficiency, and functionality.・Collaborate cross-functionally to meet departmental Service Level Agreements (SLAs), ensuring quality services and user satisfaction.・Adapt business processes to align with software capabilities, understanding and integrating the business environment with technology.・Support business process improvements, innovation, and benchmarking initiatives.・Foster strong teamwork and relationships between the IT department and other business units.・Demonstrate efficient time management and prioritize workloads effectively.・Collaborate with other IT teams for yearly Disaster Recovery exercises for business applications.
Benefit
・Basic Salary = RM 8,000 ~ RM 10,000
・Mobile Allowance = RM 125/m
・AL: <2Y 18d, 2~5Y 20d, >5Y 22d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・EPF 15% after 2 years service
・Panel Clinic (unlimited)
・Hospitalization Coverage = RM 100k/y
**Covering children below 21 yo, spouse who is not working
・Dental Claim (Pay & Claim, RM 200/y)
・Insurance - Group PA, Group TL = 36 months salary
・All business travel claimable
・Variable bonus averagely 3 months per yearCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveTechnical Sales EngineerID:58785
4,500 MYR ~ 6,500 MYRKota Damansara/Petaling JayaJob Description
- Develop business opportunities in the critical application industry and in IT infrastructure consulting services, design and build to achieve sales management goals- Consistently meet or exceed revenue targets, cross sell and/or upsell the portfolio, meet territory coverage goals and achieve KPIs- Develop account plans in alignment with field sales to deliver on strategic goals, such as revenue, market share, and portfolio spread- Consistently manage account sales pipeline information, ensuring timely communication of forecast and accurate changes to customer buying plans- Build and develop trusted relationships with clients- Own, drive and manage an execution plan with consultants and partners- Create business proposals, negotiate terms and contracts to successful closure
Benefit
Annual Leave – 12 Days
Medical Leave – 14 Days
Medical Claim – RM 600 per annum
Group Insurance – Hospital and Surgical
Performance Bonus – Review annually
Dental – RM 200 per annum
Spectacle – RM200 Per annum
