Customer Sales SupportID:59425

4,000 MYR ~ 7,000 MYRNibong Tebalabout 19 hours ago

Overview

  • Salary

    4,000 MYR ~ 7,000 MYR

  • Industry

    Manufacturing(Electronics/Semiconductors)

  • Job Description

    - Process customer Purchase Orders (POs) accurately and coordinate order fulfilment with the Operations team.
    - Communicate order confirmations, delivery schedules, and any changes to customers in a timely and professional manner.
    - Monitor shipment status and proactively track delivery performance to ensure on-time delivery (OTD).
    - Coordinate shipment rescheduling, expediting requests, and order adjustments as required.
    - Track customer payments and follow up on outstanding invoices in coordination with the Finance team.
    - Prepare and issue quotations in response to customer RFQs, ensuring pricing accuracy and alignment with company guidelines.
    - Coordinate internally with relevant internal teams to respond to customer inquiries and information requests.
    - Manage sample requests, including coordination of availability, documentation, and delivery arrangements.

Qualifications

  • Requirement

    - Minimum Diploma in any field
    - At least 2 years of experience in sales/customer service role preferably in electronics industry
    - Excellent communication skill both with internal and external stakeholders
    - Proficient in computer/Microsoft office suite
    - Good personality and team player

  • English Level

    -

  • Other Language

    Mandarin, English

Additional Information