151 Jobs for Kuala Lumpur found
Customer Success ManagerID:56944
6,500 MYR ~ 8,000 MYRSeputeh, BangsarJob Description
【Job Responsibilities】The Customer Success Manager, reporting to the Customer Service Manager, focuses on assisting the Customer Service Manager in ensuring customer satisfaction and happiness. The role emphasizes proactive engagement, problem resolution, and supporting the broader goals of the customer service team.Support for Customer Service Manager• Assist the Customer Service Manager in monitoring and improving customer service operations.• Provide insights and reports on customer feedback, satisfaction metrics, and areas for improvement.Proactive Customer Engagement• Regularly connect with customers to gather feedback, identify concerns, and address potential issues before they escalate.• Support initiatives that enhance customer happiness and loyalty.Customer Advocacy• Act as the voice of the customer within the organization, sharing insights and feedback with internal teams.• Collaborate with the Customer Service Manager to implement solutions based on customer needs and preferences.Retention & Relationship Building• Build strong relationships with customers to foster trust and long-term engagement.• Support the Customer Service Manager in implementing strategies to enhance customer retention.Customer Success Metrics• Track and analyze metrics such as Net Promoter Score (NPS) and Customer Satisfaction Score (CSAT) to measure success.• Identify trends and develop strategies to improve customer outcomes based on these metrics.
Benefit
- Fully work from home
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusBusiness Development ExecutiveID:56898
3,500 MYR ~ 6,000 MYRSeri PetalingJob Description
• Responsible to develop new client/customer within the market area• To promote and market the services offered to the relevant market area• To maintain contact with all clients in the market area to ensure high levels of clients satisfaction• To achieve the sales & collection target• To prepare sales activities, sales planning and weekly sales report• Responsible to timely response to the sales enquiry from the customer• To provide solution/consultation to customer or potential customer related to service offered• To prepare quotations, services information and responsible for RFQ’s and tender submission• To follow up with customer for collection of payment
Benefit
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientFinance Executive/Senior Finance ExecutiveID:56903
3,500 MYR ~ 6,000 MYRSeri PetalingJob Description
1. Financial Reporting & Analysis:• Prepare and present accurate financial reports, budgets, and forecasts for interior design and construction projects.• Monitor project financial performance and provide insights on cost overruns, project profitability, and areas for improvement.• Track expenses, revenue, and margins for interior design projects, ensuring they align with budgeted projections.2. Project Budgeting & Cost Control:• Develop detailed project budgets for interior design and construction projects, including labor, materials, and overhead costs.• Work with project managers and design teams to ensure budgets are adhered to throughout the project lifecycle.• Monitor cash flow and ensure timely payments to vendors, contractors, and suppliers, ensuring financial obligations are met.• Identify cost-saving opportunities and implement strategies to improve cost efficiency without compromising project quality.3. Cash Flow Management:• Oversee project-related cash flow, ensuring funds are available for timely procurement of materials, contractor payments, and other operational needs.• Ensure accurate and timely invoicing for client payments and manage receivables to maintain positive cash flow.4. Financial Compliance & Documentation:• Ensure compliance with all relevant financial regulations, tax laws, and industry standards for interior design and construction.• Maintain detailed financial records for all projects, including invoices, receipts, and contracts.• Assist in audits and ensure that all financial documentation for projects is in order and compliant with industry requirements.5. Financial Modeling & Forecasting:• Prepare financial models for prospective interior design and construction projects, helping to assess the feasibility and profitability of new initiatives.• Forecast revenue, costs, and profitability for upcoming projects, adjusting financial strategies based on changing market conditions or project scope.6. Internal Controls & Risk Management:• Identify financial risks and implement financial controls to mitigate risks associated with cost overruns, payment delays, and contract disputes.• Ensure that financial controls and reporting systems are in place to maintain transparency and accountability within the organization.7. Business Support & Strategic Planning:• Support senior management in providing financial insights and evaluating the financial viability of new projects, acquisitions, or partnerships.• Collaborate with cross-functional teams to align financial goals with the overall business strategy.
Benefit
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting clientSenior Interior DesignerID:56900
4,500 MYR ~ 6,000 MYRSeri PetalingJob Description
• To handle conceptual design, 3D perspective drawing, presentation and space planning• To understand customer’s requirements and needs for design• To handle site supervision and works coordination with contractors and suppliers• To track and coordinate project progress till completion in collaboration with the Project Management team
Benefit
1) Annual Leave
(<2 years @ 14 days)
(2-5 years @ 17 days)
(>5 years @ 20 days)
2) Medical Leave
(<2 years @ 14 days)
(2-5 years @ 18 days)
(>5 years @ 22 days)
3) Medical Claims (RM800/year) at panel clinic
4) Dental claim (RM300/year)
5) Insurance (after confirmation)
6) Mobile Phone claim (up to RM120)
7) Mileage, parking & toll claim – for site visit/meeting client【Japanese Speaker】Japanese TranslatorID:56861
6,000 MYR ~ 10,000 MYRBukit Bintang/KLCCJob Description
-To listen, understand and translate spoken conversation or written information from Japanese to English/Bahasa Malaysia/Mandarin and vise-versa.-To act as the translator/interpreter in sales, marketing and other business activities that involve usage of Japanese language.-Responsible for documentation of conversations and discussions with clients when necessary.-Assist in maintaining/building a good relationship with potential/existing clients.-To act as a general assistant to Japanese expatriates in their daily business operations/activities.-To assist in preparing & translating reports, memos & letters as required.-To performs miscellaneous job-related duties as assigned.
Benefit
- EPF(11%), SOCSO provided
- Transportation Allowance(Maximum RM200)
LRT/MRT = public total fare
Motorcycle = RM0.45/km
Car = RM0.70/km
AL:
14 days (0 to 1 year),
16 days (1 to 4 year)
18 days (After 4 year)
MC:
14 days (0 to 2 year)
16 days (3 to 4 year)
18 days (After 4 years)
Medical Claims: RM1,000 per year
Insurance :
AXA Affin (Group Hospitalization & Personal Accident)Senior Executive, Business DevelopmentID:56850
4,000 MYR ~ 4,500 MYRSeri Petaling, Other KL DistrictJob Description
• Experienced in understanding whole retail marketing operation.• Market Research: Identify new business and revenue opportunities with industry trends analysis.• Able to read M&E drawings / Schematic Design for coordination purposes.• Mall Management: Build and maintain strong mall management relationship.• Maintaining and updating sales, marketing, and business development documentation.• Assisting with marketing and promotional projects assigned by marketing lead.• Assist in store creatives set up during campaigns (eg, store opening, year-end-sale, etc)• Participate diligently in any promotion / campaign from time to time to achieve stakeholders desired results.• Cross-functional Collaboration: Work with teams across marketing, retail, and operations.• Gather feedback and channel requests to marketing Lead.• Adaptable, able to multitask and bold in trying new ideas that can generate profitable sales / traffic• Independent, resourceful, responsible, and autonomously in driving projects to completion and overachieving.• Provide strategic direction and clear communication to retail visual designer in achieving effective visuals.• Structure and plan work achieving tight deadlines. Help out as and when required.• This position is required to work as a team with Marketing & EC Team.
Benefit
- Public transportation allowance RM50 is provided, not entitled if staff is using car as we provide monthly season pass
- Marriage allowance
- Child birth allowance
- Company trip
- Personal accident & Hospitalization and surgical insurance (after probation)
- Medical fee with a maximum Rm500 per year
- Provide annual medical check upRetail Visual DesignerID:56849
3,000 MYR ~ 4,500 MYRSeri Petaling, Other KL DistrictJob Description
Job Description• Produce quality retail visuals and drawing production work according to standards and company CI• Work closely with business development PIC & marketing lead in converting drafts into digital media / retail prints• Refine drafts and incorporate feedback into final designs.• Stay updated on industry trends to enhance proficiency and efficiency of advertisements / print work created• Strong attention to detail and ability to accurately interpret schematic design and specifications.• Creative mindset with the ability to translate concepts into compelling visual representations.• Assist in store creatives set up during campaigns (eg, store opening, year-end-sale, etc)• Work with ASEAN members for translation work and localize visual requirements.• Adaptable, able to multitask, and bold in trying new ideas• Ability to work independently and under tight deadlines.• Help out as and when required.• on-site training will be provided
Benefit
- Public transportation allowance RM50 is provided, not entitled if staff is using car as we provide monthly season pass
- Marriage allowance
- Child birth allowance
- Company trip
- Personal accident & Hospitalization and surgical insurance (after probation)
- Medical fee with a maximum Rm500 per year
- Provide annual medical check upTeam Head - Loan Administration & PaymentsID:56807
10,800 MYR ~ 12,800 MYRBangsarJob Description
【Job Responsibilities】• Managing a group of team member working for Loan Administration and Payments.• Drive internal reviews to ensure controls and procedures are updated and fully compliant to all internal policies and external regulatory requirements• Accountable for ensuring all regional regulatory reports are completed in accordance with regulatory requirements and all reporting policies are adhered and attested.• Ensure processing is timely, accurate, efficient and within the prescribed authorized limit.• Responsible in managing the day-to-day operations – an efficient and effective distribution of transactions / workloads amongst the team members as to ensure that the productivity standards are duly met.• Detailed knowledge of Loan Administration and Payment processes.• In-depth and up to date knowledge of Loan Administration and Payments, governing rules and any other related policies that may come into effect from time to time, industry standard, internal bank policies, local and international landscape.• Responsible to guide, motivate and develop team members.• Ensure Key Performance Indicators (KPI) are observed, and efforts are aligned to meet the required expectation – deliver high quality services to our business partners, adherence to SLA and TAT, while maintaining process efficiency, accuracy standards, productivity levels, quality & control measure, and people management.• Constantly review team’s and individual performance together with Head of Department against the objectives and goals set. Develop strategies and provide an appropriate support, guidance, and motivation to the staff to reach its goal.• Support and assist the Management in managing operational risk within the respective teams to avoid the risks.• Initiate and streamline process relating to controls, productivity, and service enhancement.• Identify and resolve business technical issues with system support group. Escalate issues to Team Head where attentions and senior intervention is required.• Communicate clear instructions to team members.• Monitor, track and evaluate transaction volumes, key controls, functional checks and provide daily / weekly / monthly analysis as appropriate to Team Head / any other unit.• Ensure staff are equipped with sufficient needs, knowledge, skills and tools in order to achieve the required level of competency that facilitates them to perform their daily tasks effectively.• Participate in system testing to implement global strategy and fulfil business needs as and when required.• Support Department Head and management in all initiatives for the betterment of the organization.• Perform any other duties which may be assigned from time to time.• Responsible to ensure team’s performance are within department’s target range / acceptable level.
Benefit
- Shift allowance
- Annual leave
- Sick leave
- Paternity leave
- Maternity leave
- Compassionate leave
- Marriage leave
- Hybrid working style
- Flexible Spending
- Dental
- Performance bonus
- Group Hospitalization & Surgical
- Group Term Life
- Group Personal Accident
- Outpatient & Specialist benefit, Annual Claim Limit
- EPF contributionSales Executive (Recycled Metal Division)ID:56796
6,000 MYR ~ 7,000 MYRBukit Bintang/KLCCJob Description
• Ensure product knowledge is up to date.• Develop, manage, and grow the trade client base.• Communicate with prospective and current customers, overseas counterparts, and local suppliers.• Negotiate and close sales contracts.• Proactive monitoring of industry trends, import and export regulations, and competitors activities.• Provide support to overseas team members.
Benefit
<Allowance>
- Transport allowance = RM400(Fixed)
- Season parking pass at the office
- Claimable petrol/toll expenses
- No commission
- Bushiness trip allowance
- Bonus 2 - 3.5 month
<AL, MC>
- AL 12days
- MC 14daysSenior ProgrammerID:56412
6,500 MYR ~ 7,500 MYRKL SentralJob Description
Main role : handles the projects passed by Japan HQ. Current main project on going is Related to API programing used for client's software developing solutions.Currently in charge is more maintenance and new integration projects, but eventually once the team is expanding number of projects to handle would be increasing. ・The candidate will essentially be assigned to one project.・There are several projects that are not yet Open, making it a great place to work for those who want to be proactive and take on challenges.1. To participate in all phases of the software development life cycle, possessing the ability to deliver high-quality results with minimal supervision.Develop and maintain technical documentation, including functional specifications, design specifications, and user guides.2. Collaborate with team leads to design and develop flexible, scalable solutions that prioritize business value and usability.3. This includes coding, testing, user training, documentation, post-implementation support, debugging, and bug fixing.4. Actively participate in the development and execution of QA test plans for System Integration Tests (SITs) and User Acceptance Tests (UATs).5. Engage in coding and hands-on development activities. To support continuous improvement activities, which including troubleshoot, debug, and upgrade existing software and applications. To involve actively in peer reviewing each other code and provide high quality output6. Responsible for estimating the time needed to complete each task, contributing to the achievement of project goals7. The engineer for this position will be involved in building the following services[AXLGEAR]Automated contract management solution・Support for automation of contract and billing management・Automation of solution provision・Automation of customer service <Details of Working environment>- Approximately 3-4 people will be assigned to each team. Each person is responsible for three to four projects simultaneously.- New client : Existing client = 2 : 8- Mainly focus on "Maintenance and operation" and ”Modification of existing systems- The person in this position hopes to be in a position to manage members in the future, in addition to their engineering skills.
Benefit
Salary Package : RM 6,500 - RM 7,500
- Transportation allowance'RM200
- AL : 12 days for the 1st year (after 2 years service increases 2 days)
- MC : 14 days (after 2 years service increases 2 days)
- Medical claimable RM1,000/year includes specialist and medical check up
- Professional Training & Development Opportunities
- Quarterly Company Activity or Event in Kuala Lumpur
- Working day: Monday - Friday : 8:30 - 17:30/Hybrid work (Must come to work 2 days a week)
- Working Location: Level 20, Menara 1 Sentrum, 201, Jalan Tun Sambantan, Brickfields, 50470 Kuala Lumpur, Malaysia
