124 Jobs for Business Administration & Management found
Customer Support Consultant (Back-end)ID:57261
3,000 MYR ~ 5,000 MYRKota Damansara/Petaling JayaJob Description
Phone operator- Telemarketing - call follow-up on existing and/or new patient database- Tele-consultation- Online customer service through various platforms - Email, Live Chat, WhatsApp, Social Media, etc.- Manage patient complaintsSalesforce CRM System- Patient registration- Appointment scheduling- Appointment management- Demand / Supply evaluation- Change/reschedule appointments whenever necessary- Appointment reminder & confirmationAdministrative- Paperwork eg. consultation/follow-up/call log notes, etc.- Patient follow-up- Statistics and Reports
Benefit
-No other overtime claim/time add on applicable except work for night shift i.e 9pm
-EPF,SOCSO
-Staff incentive (every month center hit target then will accumulate 3 months then pay).
- Bonus will pay in March and June. 2 - 2.5 months bonus
-15 days AL
-Long service award (3 years and above)
-Vision Correction (staff free & Family discount)
-Staff discount for surgery (family)
-comprehensive eye check up （staff and family free）
-Insurance, Hospitalization, Accident Coverage
-maturity (female 101 days, male 30 days)
-general practitioner (GP) visit 300 per annum, if whole year no mc then will pay back staff RM300
-Birthday leave (half day), if got spouse (spouse birthday also can half day leave）
-Festival Leave(Eve day and angpao)
-Mileage claim : RM0.60 per km (business trip)
-Increment : Based on performance (must get, unless attitude problem)
-Bonus
-Training provided
-If work up to 8pm, meal provided
-Subsidiary RM100 per staff each center, and collect as pool money for team partySenior HR ExecutiveID:57133
5,000 MYR ~ 6,000 MYRShah AlamJob Description
- Enhances the organization’s human resources by planning, implementing andevaluating employee relations and human resources policies, programs, andpractices.- Enforces management guidelines by preparing, updating and recommendinghuman resource policies and procedures.- Issuing Letter of employment or warning letter . Draft and update ofdocuments such as employees information, job descriptions, office rules &regulations etc.- Prepare monthly payroll, submission to Government bodies such as PCB,EPF, Socso & EIS, and HRD levy, attendance management , leavemanagement, overtime report and calculating allowance.- Register /update new employee or resigned employee to Government portal- Prepare yearly Employer Return for e-filing including EA Forms.- Implement training and development plans.- Update employee records with new hire information and /or changes inemployment status.- Address and resolve employee grievances in a timely manner.- Support and suggest improvements to the entire recruitment process.- Stay up-to-date and comply with changes in labour legistration and companypolicies.- Overseas general office administration.- Overseas recruitment interviews, onboarding, conduct orientation session fornew hires.- Overseas employee benefits, ensuring timely enrolment and updates.- Expatriate management include visa application/ renewal and ensureexpatriate remain in legal compliance.
Benefit
- Increment : once a year, but after probation also have a chance if the performance is good
- AL
- MC
- Medical benefitsSales Manager (Industrial Products)ID:57250
8,000 MYR ~ 13,000 MYROther Selangor DistrictJob Description
• Account Management o Maintain and strengthen relationships with existing customers. o Provide excellent after-sales support and address customer inquiries or issues promptly. o Ensure customer satisfaction and long-term engagement.• Sales & Marketing o Promote and position company products effectively in existing and new markets. o Cultivate new customer accounts and explore new market opportunities, both locally and internationally. o Prepare and negotiate sales proposals and close deals at appropriate pricing. o Participate in exhibitions and trade shows, managing the planning and execution of such events. o Develop and maintain marketing tools including the company website, brochures, and product presentations.• Market Intelligence & Strategy o Serve as a vital link between customers, the market, and internal teams by sharing feedback and market insights. o Identify industry trends and customer needs to develop strategies that ensure competitiveness.• Operational Coordination o Coordinate effectively with internal departments such as Production, Logistics, and Finance to ensure smooth order fulfillment and customer satisfaction. o Engage in technical discussions as necessary to align customer expectations with product capabilities.• Financial Responsibility o Ensure timely payment collection from customers and support credit control processes.• Training & Product Knowledge o Undergo production and product training to gain a thorough understanding of the technical aspects of our offerings. o Continuously update knowledge on products, applications, and industry standards.• Travel Requirements o Conduct domestic and overseas trips to maintain relationships with key accounts and explore potential opportunities.
Benefit
・Salary = RM 8k~13k
・AL:<2Y 14d, 2~5Y 16d, >5Y 21d
・MC:<2Y 14d, 2~5Y 18d, >5Y 22d
・Transport allowance, based on distance (one way)
0 km - <5 km: 2.40
5 km - <15 km: 3.20
15 km - <25 km: 4.20
25 km - <35 km: 5.50
・Increment upon confirmation – based on individual’s merit.
・Annual Increment – based on individual’s merit.
・Annual Bonus – based on individual employee’s performance and company’s profit.
・Average 1m, not more than 4m salary based.
＊＊Attendance record will also influence bonus amount. Prorated Bonus for service between 3 months (subject to confirmed in appointment) to less than a year.
・Medical coverage of RM2.0k per year, hospitalization case by case.
・Group Accidental insurance coverage.
・Company trip/outing will be once in every two years depending on employees’ performance and company’s profit
・Company eat-out at an interval that varies from year to year depending on employees’ performance and company’s profit.
・Liabilities: EPF, SOCSO, EIS & HRDF LEVIRegional Digital Services ManagerID:57042
8,000 MYR ~ 10,500 MYRUSJ/Subang JayaJob Description
< Job Summary >• This position reports to the Regional Marketing Manager and plays a pivotal role in advancing the digital presence and marketing efforts of the organization. This role will manage a small team of digital marketing members, and is required to have strong technical proficiency, project and people management skills.< Job responsibilities >• E-commerce Management➢ Drive and optimize the organization’s e-commerce initiatives and collaborate with cross functional teams to enhance the online purchasing journey.• Digital Campaign Management➢ Execute and optimize digital marketing campaigns utilizing the marketing automation systems such as Microsoft Dynamics 365, Pardot or Hubspot.➢ Develop strategies for effective online engagement and lead generation.➢ Manage dashboard development and analytics to monitor and report on campaign results.• Web Management➢ Oversee and manage web-related activities with experience in content management tool, Interwoven or Hybris.➢ Manage website revamp projects, ensuring a seamless transition and improved user experience.➢ Ensure the seamless functioning, optimization, and user experience enhancement of digital platforms.• Technical Proficiency➢ Demonstrate strong technical skills, including proficiency in HTML and coding languages.➢ Lead in adoption of new digital marketing technologies.• Agency Management➢ Collaborate with external agencies, providing clear directives and ensuring the delivery of high-quality work.➢ Manage relationships with agencies to meet project deadlines and campaign objectives.• Stakeholder Management➢ Effectively communicate with and manage stakeholders at various levels.➢ Ensure alignment of digital marketing strategies with broader brand and communication goals.
Benefit
◆Total Salary=RM 8k~10.5k
◆AL
>> Less than 5y: 14d
>> Equal to or >5y: 18d
>> Equal to or >10y: 21d
◆MC
>> Less than 2y: 14d
>> Equal to or >2y: 18d
>> Equal to or >5y: 22d
◆Public holiday fall on Sat->entitle to replacement leave
◆Zero medical leave incentive = RM 400
** Employee who does not take medical leave in one year
◆ Medical Coverage
>> Outpatient claim RM 400/y
>> Hospitalization under insurance
◆Business mileage claimable: RM 0.60/km
◆Outstation allowance : RM 50/d (more than 150 km travel in Malaysia)
◆Family Friendly Benefit = RM 800/y (for life welfare usage such as dental, medical without necessary to claim in receipt basis)
◆Co. Trip (Bangkok in May 2023)
◆Annual Dinner
◆Team Building
◆Average about 1~2m bonus (Based on performance)
◆CPD (Continuing Professional Development) Training provided
** Car park expenses around office = RM 100~120/m, no subsidy from companyRegional Social Media SpecialistID:56471
4,100 MYR ~ 5,000 MYRUSJ/Subang JayaJob Description
< Job Summary >• Support in executing regional strategies and social media campaigns in the Southeast Asia region.< Key Accountabilities >• Work with social media agency and regional business units on the development and execution of social media strategies and content creation for new product launches.• Implement social media amplification and affiliate marketing as part of integrated marketing campaign.• Collaborate with the internal teams (PR/Digital/Ecommerce/Marcom) for strategic planning across social platforms to enhance online presence, community engagement and drive sales conversion.• Review and edit the contents for Meta, TikTok and LinkedIn platforms as well as executive profiles and Singapore page on LinkedIn.• Manage influencer marketing campaign and support media/influencer engagement events.• Able to travel (monthly basis) to Singapore to oversee video content creation at regional office or events.• Provide social media analysis in monthly reports.• Support regional stakeholders on reporting requirements.• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline.
Benefit
◆Total Salary=RM 4.1k~5.0k
◆AL
>> Less than 5y: 14d
>> Equal to or >5y: 18d
>> Equal to or >10y: 21d
◆MC
>> Less than 2y: 14d
>> Equal to or >2y: 18d
>> Equal to or >5y: 22d
◆Public holiday fall on Sat->entitle to replacement leave
◆Zero medical leave incentive = RM 400
** Employee who does not take medical leave in one year
◆ Medical Coverage
>> Outpatient claim RM 400/y
>> Hospitalization under insurance
◆Business mileage claimable: RM 0.60/km
◆Outstation allowance : RM 50/d (more than 150 km travel in Malaysia)
◆Family Friendly Benefit = RM 800/y (for life welfare usage such as dental, medical without necessary to claim in receipt basis)
◆Co. Trip (Bangkok in May 2023)
◆Annual Dinner
◆Team Building
◆Average about 1~2m bonus (Based on performance)
◆CPD (Continuing Professional Development) Training provided
** Car park expenses around office = RM 100~120/m, no subsidy from companyDigital MarketingID:57240
4,000 MYR ~ 4,800 MYRKota Damansara/Petaling JayaJob Description
-Content Creation & Campaign Execution* Plan and execute digital campaigns across social media, email, display ads, and search* Create compelling, informative, and relatable video and visual content (e.g., Tik Tok, Reels, Shorts).Brand Storytelling & Creative Collaboration* Work closely with doctors, designers, and editors to develop marketing materials aligned with our brand voice.* Support the production of user-generated content, testimonials, and behind-the-scenes footage.Performance Tracking & Market Insights* Use Google Analytics, Meta Ads Manager, and other tools to monitor campaign results and extract insights.* Research competitor activities, digital trends, and audience behavior to refine our strategy.Website & Social Media Management* Maintain and update our website and social channels with timely and relevant content.* Engage with our online community and propose ideas for organic growth.External Coordination* Coordinate with agencies, influencers, and partners to support digital marketing efforts.* Help manage content calendar in line with healthcare campaigns and brand events.
Benefit
- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outingSales Manager (Courier/Logistics)ID:57238
8,000 MYR ~ 12,000 MYRBangsarJob Description
- Drive Business Growth: Develop and execute strategic sales plans to exceed company targets.- Market Expansion: Analyze industry trends and customer needs to identify new business opportunities.- Client Relationship Management: Build and maintain strong, long-term relationships with key clients. - Conduct regular customer visits and meetings to understand their needs and identify opportunities for sales. - Maintaining client satisfaction, identifying growth opportunities.- Solution Selling: Understand customer challenges and provide tailored logistics solutions.- Negotiation & Contracts: Manage pricing strategies and contract agreements to maximize profitability.- Service Excellence: Work closely with internal teams to ensure smooth service delivery and client satisfaction.
Benefit
- Annual Leave: Start from 13 days
- Medical Leave: Start from 14 days
- Panel Clinic
- Miscellaneous allowance (attendance, transport etc.)
- Yearly increment
- Performance bonus
- Sports (e.g. Gym)
- Teambuilding
- Marriage leave
- Paternity and maternity leave
- Compassionate leave【外資保険×英語力を活かす】日本人クライアントサポート＆事務業務（定時退社◎）ID:57221
8,000 MYR ~ 12,000 MYRBukit Bintang/KLCCJob Description
【 会社概要 】弊社はCayman諸島金融監督局の認可を受けた国際的な保険会社です。投資関連保険商品およびファーストクラスの顧客サービスの提供を専門としており、国際的な保険市場におけるリーダー的地位を獲得しております。約30名いる従業員は多国籍で、顧客からの問い合わせも多言語です。ただし、社内コミュニケーションや社内資料、上司への報告は全て英語で行われます。残業が少ないのでプライベートも充実してお過ごしいただけます。【 業務内容 】日本人クライアントをご担当いただき、社内のフローに合わせて文書の確認・管理作業を行っていただきます。クライアントとの会話やコミュニケーションは日本語となりますが、社内へのレポーティングやクライアントから受理した文書の英語翻訳作業などにおいて、英語を使います。英語から日本語、日本語から英語への翻訳作業が日常的に発生するためビジネスレベルのライティング・リーディング力も求められます。基本的には社内で確立された手順に従って業務を遂行いただきます。- 新規プランの申し込み手続き対応、会社のソフトウェアツールでアカウントを作成- 会社のガイドラインとアンチマネーロンダリング（AML）要件に従ってリスクの確認- 必要なすべての顧客情報（KYC）および顧客デューデリジェンス（CDD）処理- 会社のガイドラインと規則に従ってのリスク評価- 情報を調査し、アラート発生時には関係者にタイムリーにエスカレーション実行- 必要に応じて、規制コンプライアンス・オフィサーと連絡を取り、アドバイスを要請する- 申請/リクエストの進捗状況について顧客へのフォローアップ- 変更依頼の処理など基礎的な書類作業- 顧客からの一般的な問い合わせに対し、電話や書面を通じての対応- 上司やマネージャーから定期的に割り当てられるアドホック業務
Benefit
雇用形態：正社員
・試用期間：3ヶ月
・勤務時間：平日 8:00 ～ 17:00
・勤務地：KLCCエリア【クアラルンプール】
・基本給：RM 8,000～12,000
・健康保険、歯科保険加入
・健康診断：あり
・視力補助手当：あり
・有給休暇：14日
・病気休暇：14日
・休日：土日のみ ※マレーシアの祝日は出勤（代休の申請または給与への反映を選択可）
＜その他＞
・就労ビザ：会社にて取得サポートあり
・片道航空券代：支給あり
・社食（朝食・昼食無償提供）
・企業イベント
・企業研修カスタマーサービス兼医療通訳 【好立地/グローバル展開企業/昇進有】ID:57222
4,500 MYR ~ 8,000 MYRBangsarJob Description
当社は、総合リスクマネジメント企業として、世界各国で24時間365日体制の会員制リスクマネジメントサービスを展開しています。2021年末現在、サービスご利用企業数約15,600社、会員総数約71,400名の方にご活用をいただいています。グローバルに事業展開をしている日系企業の皆さまに、人的資本に対するリスクマネジメントを中心に、「緊急対応」・「事故予防」・「リスクファイナンス」の「三位一体」体制によりサポートをいたします。【主な拠点】中国/香港/台湾/シンガポール/マレーシア/タイ/ミャンマー/カンボジア/ベトナム/インド/スリランカ/インドネシア/メキシコ他マレーシア拠点は、クアラルンプール、ペナン、ジョホールバルに拠点がございます。今回の募集はペナン拠点のカスタマーサービス兼医療通訳のお仕事でございます。【主な仕事内容】- お客様からの電話応対、メール対応。- 病院での手続きや保険請求など、会員様への医療サポートを行う。- 日本語と英語での書類作成やデータ入力。- 会員様の病院での診察に通訳として同行。- お客様からの電話応対、メール対応、臨時業務の対応業務。- 臨時業務の対応業務。(24hシフト制にて業務時間後にカスタマー対応が発生する可能性があります。）
Benefit
■雇用形態 ：正社員
■試用期間 ：3ヶ月
■勤務時間 ： 8:00~17:00
■勤務地 ：ペナン
■基本給与 ：RM4,500 ～ 8,000 ※経験値やスキルに応じて変動
■昇給 ：あり（１年に一度）
■医療保険 ：あり
■診療手当 ：あり(年間900RMの医療補助)
■健康診断 ：あり（健康診断パッケージ加入）
■携帯代手当：あり(月RM200以内での請求可能）
■交通費 ：業務時間内の移動（タクシー代請求可）
■社用車：社用車の貸し出しは行っていません。
自家用車での通勤は大丈夫です。
車での通勤の場合駐車場代の費用は会社負担となります。
通勤費のタクシー請求は無。
■有給休暇：年間14日（入社半年後から付与）
■傷病休暇：年間14日
■業務時間外の会員様対応は１案件にき35RMの支払いをさせていただきます。
<その他>
・片道航空券代は自己負担
・就労VISAサポートあり(初年度は会社負担、2年目以降は会社より半額負担）[Manager] Nutraceutical & Pharmaceutical UnitID:57155
8,000 MYR ~ 10,000 MYRShah AlamJob Description
1. Leading the unit sales force to reach sales targets.2. Managing sales force in terms of sales territory design, sales target. Assisting the team to secure new business, monitoring results, and providing regular updates to Management.3. Implement short & long-term strategies.4. Build and promote strong, long-lasting customer relationships.5. Provide detailed and accurate sales forecasts and pipelines.6. Manage all sales & marketing of agency lines assigned independently.7. Coach & motivate the sales force in developing their skills to ensure high professional standard is achived & monthly target are met.8. Foster a competitive yet collaborative team environment.9. Monitor debts collection & present debtors report.
Benefit
On-Target Sales Incentives, KPI Incentive, Reimbursement for Mobile Phone Expenses, Mileage, Car Maintenance
