Overview

• Salary

  12,000 MYR ~ 18,000 MYR

• Industry

  IT/Telecommunications

• Job Description

  Role Summary
  The Presales professional will act as a technical bridge between sales, resellers / customers and delivery teams, ensuring proposed solutions align with client needs.
  
  1. Product Expertise & Certification
  - Acquire in-depth knowledge of the assigned product portfolio.
  - Obtain and maintain vendor certifications to validate expertise.
  - Stay updated on product roadmaps, new features, and industry trends to position solutions effectively.
  
  2. Solution Design & Proposal Development
  - Perform requirement analysis of customer environments and business needs.
  - Prepare technical proposals, high-level designs (HLD) and Bills of Materials (BOM).
  - Customize RFP/RFI responses, tender submissions and ensure compliance with technical specifications.
  - Align solutions with customer budgets, timelines and technical constraints.
  
  3. Principal Collaboration
  - Develop and maintain close relationships with principal/vendor Sales Engineers to ensure:
  - Accurate product messaging and positioning.
  - Proposed solutions meet customer requirements and vendor best practices.
  
  4. Client Engagement & Presentations
  - Conduct product demonstrations, workshops, and tailored presentations for clients.
  - Act as a trusted advisor by translating technical features into business benefits.
  - Address technical objections and clarify solution feasibility, scalability and ROI.
  
  5. Proof of Concept (PoC) & Technical Validation
  - Define scope, success criteria, and test plans aligned with customer expectations.
  - Brief technical teams on requirements and oversee PoC implementation.
  - Ensure PoC results align with proposed solutions and address customer pain points.
  
  6. Training & Enablement
  - Conduct training sessions for resellers, partners and internal teams on product offerings.
  
  7. Market & Competitive Intelligence
  - Analyze competitor solutions and differentiate offerings with data-driven insights.