Job Description

Customer & Supplier Management• Act as the primary liaison for assigned customers, suppliers, and overseas companies.• Ensure the timely issuance and follow-up of purchase orders, manage delivery schedules, and coordinate the timely settlement of accounts payable and accounts receivable.• Develop and maintain strong working relationships with existing and potential customers and suppliers to support efficient and uninterrupted business operations.• Respond promptly to customer inquiries and coordinate with relevant internal and external parties to ensure customer expectations and service requirements are met.• Manage quality-related issues by coordinating investigations, corrective actions, and on-site customer visits when required.• Coordinate and perform inventory and stock counts at third-party warehouses, ensuring inventory accuracy and timely reporting.Global Business Coordination• Collaborate closely with overseas Suppliers to support cross-border and overseas business operations, customer service, and business development activities.• Coordinate with overseas affiliates to align business strategies, operational requirements, and customer expectations for designated accounts.• Facilitate effective communication between local and overseas stakeholders to ensure smooth execution of global business activities.Reporting & Business Analysis• Prepare annual budgets and conduct monthly sales and business performance analyses to support management decision-making.• Prepare periodic business reports, forecasts, and presentations for management review.Compliance & Corporate Governance• Ensure all business activities comply with applicable Malaysian laws, corporate governance requirements, company policies, and the Code of Conduct.• Maintain proper documentation and records in accordance with internal control requirements.General Responsibilities• Perform ad-hoc tasks and other assignments, ensuring their timely completion, as directed by the Company, immediate superior, or senior management.