Overview

• Salary

  4,000 MYR ~ 5,000 MYR

• Industry

  Trading Firm

• Job Description

  - Deal directly with customers either by telephone, electronically or face to face / walk-in customers.
  - Respond promptly to customer inquiries, products, pricing, delivery information and complaints.
  - Identify and assess customers’ needs to achieve customers satisfaction.
  - Process customers orders, applications form and requests.
  - Prepare quotation, invoice, DO and make billing.
  - Perform customer verifications (based on transaction and credit limits).
  - Keep track of customer interactions, comments, inquries and transactions.
  - Communicate and coordinate with internal departments regarding customers enquiry and complaints.
  - To perform any ad hoc assignments as assigned by immediate superior.
  - You need to liase with Makita Salesman and dealers (mostly are from Hardware Shops).