Customer Service Executive (Senior position)ID:51948
4,000 MYR ~ 5,000 MYRUSJ/Subang Jaya3个月以上前概述
薪资
4,000 MYR ~ 5,000 MYR
产业类别
Trading Firm
工作内容
- Deal directly with customers either by telephone, electronically or face to face / walk-in customers.
- Respond promptly to customer inquiries, products, pricing, delivery information and complaints.
- Identify and assess customers’ needs to achieve customers satisfaction.
- Process customers orders, applications form and requests.
- Prepare quotation, invoice, DO and make billing.
- Perform customer verifications (based on transaction and credit limits).
- Keep track of customer interactions, comments, inquries and transactions.
- Communicate and coordinate with internal departments regarding customers enquiry and complaints.
- To perform any ad hoc assignments as assigned by immediate superior.
- You need to liase with Makita Salesman and dealers (mostly are from Hardware Shops).
资格
应征条件
- Experience : at least 3-4 years of working experience in sales support/sales coordinator
- Required skills: Microsoft Words & Excel.
- Interest in helping and working with customers.
- Pleasant personality and good interpersonal and communication skills.
- Adaptability with Company management directives.英文
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其他语言
Mandarin, English
附加信息
福利制度
EPF
SOCSO
Medical claim
Insurance (Group Hospital & Surgical, Group Personal Accident)
Parking in premise工作时间
8:30am ~ 5:30pm
假日
Sunday, Saturday, National Holidays
职业类别