Customer Service Executive (Senior position)ID:51948

4,000 MYR ~ 5,000 MYRUSJ/Subang Jaya3ヶ月以上前

概要

  • 給与

    4,000 MYR ~ 5,000 MYR

  • 業界

    Trading Firm

  • 仕事内容

    - Deal directly with customers either by telephone, electronically or face to face / walk-in customers.
    - Respond promptly to customer inquiries, products, pricing, delivery information and complaints.
    - Identify and assess customers’ needs to achieve customers satisfaction.
    - Process customers orders, applications form and requests.
    - Prepare quotation, invoice, DO and make billing.
    - Perform customer verifications (based on transaction and credit limits).
    - Keep track of customer interactions, comments, inquries and transactions.
    - Communicate and coordinate with internal departments regarding customers enquiry and complaints.
    - To perform any ad hoc assignments as assigned by immediate superior.
    - You need to liase with Makita Salesman and dealers (mostly are from Hardware Shops).

求めている人材

  • 応募条件

    - Experience : at least 3-4 years of working experience in sales support/sales coordinator
    - Required skills: Microsoft Words & Excel.
    - Interest in helping and working with customers.
    - Pleasant personality and good interpersonal and communication skills.
    - Adaptability with Company management directives.

  • 英語

    -

  • その他言語

    Mandarin, English

その他

  • 福利厚生

    EPF
    SOCSO
    Medical claim
    Insurance (Group Hospital & Surgical, Group Personal Accident)
    Parking in premise

  • 就業時間

    8:30am ~ 5:30pm

  • 休日

    Sunday, Saturday, National Holidays

  • 職種