31个职位: 招聘信息 客户支援/服务
Assistant Manager (Techincal Service)ID:60695
9,000 MYR ~ 10,000 MYRKL Sentral工作内容
- Coordinate all technical services in all ASEAN territory.- Ensure safe operation for R2B laboratory and chemical handling.- Create new technical approach in cooperation with R2B.- Introduction of new grade & technical solution according to our customers' requirements.- Report to R2B leader & Marketing members on whole technical approach & progress.- Make progress for each 3 Years projects based on timeline.- Support new R&B subjects’ progress with Marketing members & R2B Leader/members.- Report Development progress in Budget Meeting on behalf of Marketing Senior Manager in case she can’t attend the meeting.
福利制度
- AL: Starting from 14 days
- MC: Starting from 14 days
- EPF, SOCSO
- Fixed Transport Allowance
- Performance Bonus
- Millage Claim
- Medical Claim: Outpatient, Dental, Optical
- Insurance[KL ] Senior Sales Executive ( Food Division )ID:60358
5,300 MYR ~ 7,800 MYRBangsar工作内容
■ JOB PURPOSESAchieving sales targets, maintaining core business, developing new customers and markets and achieving no bad debts is the basic function of this job.■ PRINCIPLE ACCOUNTABILITIESCore Values• To be able to fit, respect and uphold Company Way in all business activities.• To maintain high integrity and carry out daily sales activities in a legal and ethical manner.Sales and Business Development• To generate sales for a portfolio of accounts to achieve overall annual sales targets for the division.• To develop new business from core customers / existing customers as well as new customers.• To be able to simulate and prepare a costing sheet of each products handling to ensure able to achieve Gross Profit.• To analyze Market trend and competitors’ movement, provide new business idea periodically.• To be able to attend customer inquiries and claim independently.• To be able to guide junior staff to carry out daily sales activities.Customer and Supplier Relationship Management• To manage and maintain good relationships with existing customers and suppliers.• To provide good hospitality to supplier/customer from overseas when they visit Malaysia.Operational Efficiency• To demonstrate consistency in job performance and time management.• To ensure uninterrupted operations in the absence of personnel.• To manage customer’s credit limit, accounts payable and ensure on-time collection. • To monitor and manage customers’ forecast & inventories to ensure the customer demand can be met to minimize the warehouse rental cost and prevent occurrence of over stock.• Resolve customer issues in timely and accurate manner.Risk Management• To manage risk by understanding all the terms and conditions stated in quotation from supplier/to customer.
福利制度
・Basic Salary = RM 4,000 ~ RM 6,500
・Senior Exe Title Allowance = RM 400
・Travelling Allowance = RM 900
・AL 12d, MC 14d
・Business travel expenses are claimable
・Season Parking pass provided
・Petrol Card provided according car capacity
・Annual medical checkup
・Medical claim (GP at RM 1,000, Specialist at RM 2,000 per year)
・Group PA, Group Term and Group Hospitalization Insurance
・Bonus based on performance(PG) Retail Sales ExecutiveID:60911
4,000 MYR ~ 6,000 MYRSimpang Ampat, Kota Damansara/Petaling Jaya工作内容
• Drive Retail Sales Performance: Achieve and exceed monthly, quarterly, and annual sales targets. • Build Customer Relationships: Develop and maintain strong relationships with customers while providing excellent service and support. • Develop New Business: Identify, approach, and develop new customers, markets, channels, and business opportunities. • Manage Sales Activities: Handle enquiries, quotations, orders, follow-ups, and after-sales service to ensure a smooth customer experience. • Market & Competitor Analysis: Monitor market trends, competitor activities, pricing, and new product launches to identify opportunities and support sales strategies. • Promote Products & Brand: Plan and participate in promotional activities, roadshows, trade fairs, exhibitions, and other marketing initiatives. • Explore New Product Opportunities: Identify market needs and provide feedback on potential new products and business opportunities. • Improve Sales Processes: Recommend improvements based on customer feedback, market trends, and competitor activities.• Cross-Functional Collaboration: Work closely with internal teams and external partners to ensure smooth order processing and high-quality execution. • Sales Reporting: Prepare regular sales reports, forecasts, and updates for management review. • Travel as Required: Visit customers, retail outlets, business partners, exhibitions, and other locations as required.
福利制度
Salary range: ~RM4,000 - RM6,000
Breakdown
-Company Bonus
-Company Phone
-Mileage Claim (for events)
-Medical InsuranceService Desk Shift Lead (Cantonese Speaker) (Working in Shift)ID:60897
4,930 MYR ~ 5,230 MYRPutrajaya/Cyberjaya, Other KL District工作内容
JOB PURPOSE This role is responsible for leading the customer service helpdesk operations, providing high-quality service delivery in line with defined SLAs and business objectives. Serves as a key contact for customers from Hong Kong, coordinating with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.KEY RESPONSIBILITIES- Responsible for customer service helpdesk operations, including receiving, validating, and logging client requests, capturing the detail of the request.- Ensures high-quality service delivery in line with defined SLAs and business objectives.- Coordinate closely with internal teams, carriers, vendors, and external parties to drive timely resolution of customer and service issues.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Take ownership of complex, high-impact, or chronic fault cases, including customer communication and root-cause follow-up.- Lead or support customer complaint investigations, ensuring issues are properly analyzed, documented, and addressed.- Ensures all relevant documents related to the tickets / requests are maintained, including the client's information.- Identify operational gaps, recurring issues, and process inefficiencies, and recommend improvement actions to supervisors or management.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Provides an administrative support service to the Managed Services Client Service Desk team.- Participate in special projects, service onboarding activities, and process enhancement initiatives as assigned.
福利制度
- Phone Allowance: RM200
- Shift Allowance: RM230
- Annual Target Bonus (10% of Annual Basic Salary)
- Annual leave: 15 days
- Medical leave:14 days
- Insurance coverage:
- Outpatient: Reimbursement of outpatient medical expenses from panel hospitals/clinics (Employee & dependents)
- Group Hospital & Surgical Insurance (Hospitalisation, Surgical treatment and expenses): RM100,000 (Employee & dependents)
- Group Term Life Insurance: RM100,000 (Employee only)
- Group Personal Accident Insurance: RM150,000 (Employee only)
- Dental: RM750 per annum (reimbursable)
- Health Screening:
Reimbursable of annual health check-ups based on age limit
- Wellness: RM 550 per annum (reimbursable) for wellness benefits
- Wellness Leave: 2 days
- Volunteer Leave: 3 daysCustomer Service Executive (Logistics)ID:60882
4,500 MYR ~ 6,000 MYRPort Klang工作内容
＜Summary＞Lead the Customer Service Department by managing daily operations, customer relationships, team performance, business development, and overall service quality within the logistics operation.＜Job Responsibilities＞・Oversee the daily operations and overall functions of the Customer Service Department.・Manage customer orders and job processing, including monitoring critical and urgent shipments.・Prepare quotations, sales forecasts, and management reports while monitoring performance against targets.・Liaise with customers to handle operational matters, requests, complaints, and service-related issues.・Monitor team performance, KPIs, attendance, discipline, and staff development.・Ensure timely completion of job files, billing, documentation, and ISO-related requirements.・Review and improve SOPs, departmental processes, budgets, and cost-saving initiatives.・Develop new business opportunities and maintain strong relationships with existing customers.
福利制度
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedOperations Manager(Logistics)ID:60884
7,500 MYR ~ 10,000 MYRPort Klang工作内容
【Job Summary】Manage and oversee warehouse and freight forwarding operations, including export/import and customs clearance, while driving operational efficiency, customer satisfaction, and business growth.【Key Responsibilities】・Oversee daily inbound and outbound warehouse operations, including receiving, storage, order fulfilment, and delivery.・Manage inventory, warehouse space utilization, stock accuracy, and operational productivity.・Coordinate domestic and international shipments by air, sea, and land, including export/import and customs clearance procedures.・Liaise with customs brokers, carriers, shipping lines, and other logistics partners to ensure smooth and timely delivery.・Lead and monitor operational KPIs, resolve operational issues and customer complaints, and maintain high service standards.・Review and improve SOPs and implement lean practices to enhance operational efficiency and reduce operational costs.・Manage departmental budgets, expenses, sales forecasts, and performance against targets while identifying cost-saving opportunities.・Lead and develop the operations team while supporting business development and ensuring compliance with safety, regulatory, and ISO requirements.
福利制度
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedForwarding Manager(Logistics)ID:60883
6,000 MYR ~ 8,000 MYRPort Klang工作内容
【Job Summary】Manage and oversee customs brokerage and freight forwarding operations, ensuring efficient shipment handling, customs compliance, team performance, and high-quality customer service.【Key Responsibilities】・Oversee import, export, re-export, transhipment, and customs clearance operations.・Ensure accurate preparation and submission of customs declarations, permits, and supporting documents.・Ensure compliance with Royal Malaysian Customs Department and other relevant authorities.・Liaise with Customs, port authorities, free trade zone authorities, and other relevant parties.・Monitor customs procedures, licenses, exemptions, tariff classifications, duties, taxes, and related requirements.・Manage customer LMW licenses, material lists, bank guarantees, and other compliance records.・Resolve customs and forwarding issues, audits, inspections, disputes, and penalties while minimizing operational risks.・Lead the forwarding team by monitoring KPIs, productivity, manpower, costs, and overall service quality.
福利制度
■Benefits & Allowance
・Annual Leaves : 12 days
・Medical Leaves : 14 days
・EPF, SOSCO
・Medical Claim
・Insurance : Hospitalization & Personal ・Accident and Critical Illness& Term Life
・Uniform is providedSales CoordinatorID:60692
2,900 MYR ~ 3,300 MYRGeorgetown工作内容
【Job Summary】Are you an organized, detail-oriented professional with a passion for customer service, logistics coordination, and operational excellence? An exciting opportunity has arisen to join a premier global manufacturer of advanced electronic components and passive electronic hardware at our Malaysian regional operational subsidiary. As a Sales Coordinator, you will serve as a vital link between our dynamic international and regional sales teams, production logistics, supply chain partners, and our valued corporate clientele across global markets.In this pivotal role, you will take end-to-end ownership of the complete customer order processing workflow. From the moment an order is placed to the final shipping arrangement, your precision and proactivity will ensure seamless transaction flow, timely deliveries, and exceptional customer satisfaction. You will act as the primary operational contact for customer accounts, meticulously monitoring order backlogs, updating reschedule reports, aligning production schedules with customer delivery expectations, and navigating fast-moving supply chain timelines.Beyond day-to-day order desk and shipping logistics, you will play a critical role in supporting the financial health of customer accounts. By working closely with customers, finance, and credit control units, you will actively follow up on outstanding payments strictly in accordance with agreed credit terms and payment schedules. Your strong communication skills and persuasive yet professional approach will ensure healthy accounts receivable metrics while maintaining warm, consultative relationships with clients.Working in a collaborative, supportive, and fast-paced multinational environment, you will also assist sales management and executive leadership with dynamic operational support, reporting, and specialized administrative tasks as assigned by your superiors. If you thrive on multi-tasking, structured problem-solving, cross-departmental collaboration, and delivering service excellence in the electronics manufacturing industry, this role offers an outstanding platform to grow your professional career.【Key Responsibilities】・End-to-End Order Management & Shipping Coordination:- Receive, verify, and accurately input purchase orders into the enterprise resource planning (ERP) system.- Coordinate closely with factory planners, warehouse management, and freight forwarders to schedule timely export/local shipments and prepare required shipping documentation.- Monitor order execution to ensure delivery deadlines and customer lead times are consistently achieved.・Backlog Management & Rescheduling Reports:- Maintain, analyze, and regularly update customer order backlog status reports.- Promptly communicate schedule adjustments, delivery revisions, or manufacturing updates to clients with proactive solutions.- Serve as the frontline inquiry point for order statuses, shipment tracking, and lead-time consultations.・Credit Control & Payment Follow-Up:- Track customer payment schedules based on assigned credit terms (e.g., Letter of Credit, Telegraphic Transfer, net payment terms).- Engage in regular, courteous, and effective payment follow-ups to ensure timely settlements and minimize overdue receivables.- Liaise with internal accounting and sales teams to resolve billing disputes, credit hold clearances, or invoice discrepancies.・General Sales & Administrative Support:- Prepare regular sales performance reports, backlog summaries, and administrative analytics for department heads.- Assist in maintaining accurate customer master records, pricing agreements, and contract files.- Carry out ad-hoc duties, special administrative assignments, and cross-functional support tasks as directed by superiors.
福利制度
*Salary : RM3000-RM3300
*Incentive : Bonus (Increment)
*Allowance : Good AttendanceRM100 & TransportRM70
(Car park fee will be provided, located near to office)
*EPF, Welfare are appliedCustomer Service ExecutiveID:60816
4,000 MYR ~ 6,000 MYRNibong Tebal工作内容
• Handle customer inquiries, complaints, and follow-ups via email, phone, or other channels in a professional manner.• Process sales orders, prepare quotations, and coordinate with production, planning, and logistics teams to ensure on-time delivery.• Monitor order status and provide regular updates to customers regarding production progress and shipment schedules.• Maintain accurate records of customer orders, contracts, and related documents; prepare reports when required.• Work closely with internal departments (Production, Quality, Sales) to resolve customer issues such as delays, quality concerns, or shortages.• Build and maintain good relationships with customers to support long-term business growth.
福利制度
- Annual Leave 10 days
- Medical Leave 14 days
- Meal Allowance
- Yearly Bonus
- Salary Increment
- Medical Benefit and Insurance
- Maternity and Paternity LeaveTraining AdminID:60796
3,000 MYR ~ 4,000 MYRKota Damansara/Petaling Jaya工作内容
• Manage and coordinate day-to-day training administration, including training schedules, participant registration, attendance records, documentation, and related arrangements.• Ensure accurate and timely updates of training and customer information in relevant systems, including Training Management Systems (TMS), CRM, and other internal platforms.• Coordinate and manage training resources, including trainers, course materials, training rooms/classrooms, equipment, and other training-related requirements to ensure smooth delivery of programmes.• Provide administrative and operational support to the Sales team, including preparation of training-related information, quotations, schedules, and customer documentation where required.• Handle post-training services and follow-ups, including training evaluations, feedback collection, certificates, documentation, and other related activities.• Respond to customer enquiries and provide timely assistance throughout the training process, from pre-training arrangements to post-training follow-up.• Handle and resolve customer complaints or service-related issues professionally and promptly, escalating matters to the relevant parties when necessary.• Maintain proper and up-to-date records of training activities, customer information, and relevant documentation for reporting and internal reference.• Work closely with trainers, customers, Sales, and internal teams to ensure training programmes are organised and delivered smoothly.
福利制度
Basic Salary：RM3,000 - RM4,000 *depends on candidate's experience
- Annual Leave: Starting with 12 days per year
- MC based on labor act
- Maternity leave
- Health insurance
- On official duties, the followings are claimable: mileage, toll, parking
- Annual Company Trip
- Professional development
- Provided with a company notebook computer
- 6 months probation period
- Working Hour: 8:30 ~ 17:30 Mon ~ Fri (Not Work-From-Home, not Hybrid, not Flexi-Work.)
- Location: Bandar Utama, Petaling Jaya, Selangor
- Discretionary year-end bonus.