31个职位: 招聘信息 客户支援/服务
Service Qualiy Senior Executive/Assistant ManagerID:60089
6,000 MYR ~ 8,000 MYRPutrajaya/Cyberjaya, Other Selangor District工作内容
Quality Improvement Program & Initiative 1. To organize and coordinate the Service Quality Standard training to all new frontliners in order to improve their knowledge and understanding.2. To assist and support all current and new improvement programs/strategies.3. To coordinate with respective stakeholders.4. To monitor and analyze the results of the implemented action plans for continuous improvement.Audit & Assessment1. To conduct service quality audits and assessments on the quality management system & service quality standard to assess compliance, identify areas for improvement and identify undocumented good practices with the aim to standardize such practices across the GroupCustomer Satisfaction Survey & Feedback1. To assist to conduct periodic Customer Satisfaction Survey or other methods to obtain customer’s feedback. Analyze and report on customer’s feedback in order to recommend areas for improvement and to ensure improvements made are effective in meeting the company’s objectives. Support to Business & Supporting Units1. To assist in compiling data and information for reports ie KPI, Customer Feedback and Complaint Report & IOI Support System. 2. To jointly develop effective corrective and preventive measures.3. To attend compliance and certification audits to provide clarification and assistance.
福利制度
- Annual Leave 19 days
- Medical Leave
- Travel Allowance
- Medical Claims
- Optical/Dental Claims
- Medical Insurance
- Performance Bonus
- Yearly Increment[ Penang ] Senior Sales ExecutiveID:60051
4,700 MYR ~ 5,700 MYRBayan Lepas工作内容
■ JOB PURPOSEAchieving sales targets, maintaining core business, developing new customers and markets and achieving no bad debts is the basic function of this job.■ KEY RESPONSIBILITIES・Sales and Business Development - To generate sales for a portfolio of accounts to achieve overall annual sales targets for the division. - To develop new business from core customers / existing customers as well as new customers. - To be able to simulate and prepare a costing sheet of each products handling to ensure able to achieve Gross Profit. - To analyze Market trend and competitors’ movement, provide new business idea periodically. - To be able to attend customer inquiries and claim independently. - To be able to guide junior staff to carry out daily sales activities.・Customer & Supplier Relationship Management - To manage and maintain good relationships with existing customers and suppliers. - To provide good hospitality to supplier/customer from overseas when they visit Malaysia.・Operational Efficiency - To demonstrate consistency in job performance and time management. - To ensure uninterrupted operations in the absence of personnel. - To manage customer’s credit limit, accounts payable and ensure on-time collection. - To monitor and manage customers’ forecast & inventories to ensure the customer demand can be met to minimize the warehouse rental cost and prevent occurrence of over stock. - Resolve customer issues in timely and accurate manner.・Risk Management - To manage risk by understanding all the terms and conditions stated in quotation from supplier/to customer.
福利制度
・Salary = RM 4,500 ~ RM 5,500
・Executive Title Allowance = RM 400
・AL 12d, MC 14d
・Business travel expenses are claimable
・Season Parking pass provided
・Petrol Card provided according car capacity
・Annual medical checkup
・Medical claim (GP at RM 1,000, Specialist at RM 2,000 per year)
・Group PA, Group Term and Group Hospitalization Insurance
・Bonus based on performance[ Penang ] Sales ExecutiveID:60050
3,700 MYR ~ 4,700 MYRBayan Lepas工作内容
■ JOB PURPOSEAchieving sales targets, maintaining core business, developing new customers and markets and achieving no bad debts is the basic function of this job.■ KEY RESPONSIBILITIES・Sales and Business Development - To generate sales for a portfolio of accounts to achieve overall annual business targets for the division. - To develop new business from core customers / existing customers as well as new customers. - To understand and familiarize all Trade Incoterms. - To be able to simulate and prepare a costing sheet of each products handling to ensure able to achieve of Gross Profit. - To regularly visit customers, attend to inquiries, able to do presentation of company & product introduction to customer. - To update Market information and competitors’ movement periodically.・Customer & Supplier Relationship Management - To manage and maintain good relationships with existing customers and suppliers. - To provide good hospitality to supplier/customer from overseas when they visit Malaysia.・Operational Efficiency - To manage customer’s credit limit, accounts payable and ensure on-time collection. - To monitor and manage customers’ forecast & inventories to ensure the customer demand can be met to minimize the warehouse rental cost and prevent occurrence of over stock. - Resolve customer issues in timely and accurate manner.・Self Management - Be punctual in all events. - Consistent in showing up in daily activities. - Self-motivated – Always stay on track without external pressure or reminder. - Submission of monthly sales reports, aging reports, and other documentation required on time.
福利制度
・Salary = RM 3,500 ~ RM 4,500
・Executive Title Allowance = RM 200
・AL 12d, MC 14d
・Business travel expenses are claimable
・Season Parking pass provided
・Petrol Card provided according car capacity
・Annual medical checkup
・Medical claim (GP at RM 1,000, Specialist at RM 2,000 per year)
・Group PA, Group Term and Group Hospitalization Insurance
・Bonus based on performance[ Penang ] Sales OfficerID:60049
3,500 MYR ~ 4,500 MYRBayan Lepas工作内容
■ JOB PURPOSEAchieving sales targets, maintaining core business, developing new customers and markets and achieving no bad debts is the basic function of this job.■ KEY RESPONSIBILITIES・Sales and Business Development - To generate sales for a portfolio of accounts to achieve overall annual business targets for the division. - To develop new business from core customers / existing customers as well as new customers. - To understand and familiarize all Trade Incoterms. - To be able to simulate and prepare a costing sheet of each products handling to ensure able to achieve of Gross Profit. - To regularly visit customers, attend to inquiries, able to do presentation of company & product introduction to customer. - To update Market information and competitors’ movement periodically.・Customer & Supplier Relationship Management - To manage and maintain good relationships with existing customers and suppliers. - To provide good hospitality to supplier/customer from overseas when they visit Malaysia.・Operational Efficiency - To manage customer’s credit limit, accounts payable and ensure on-time collection. - To monitor and manage customers’ forecast & inventories to ensure the customer demand can be met to minimize the warehouse rental cost and prevent occurrence of over stock. - Resolve customer issues in timely and accurate manner.・Self Management - Be punctual in all events. - Consistent in showing up in daily activities. - Self-motivated – Always stay on track without external pressure or reminder. - Submission of monthly sales reports, aging reports, and other documentation required on time.
福利制度
・Salary = RM 3,500 ~ RM 4,500
・AL 12d, MC 14d
・Business travel expenses are claimable
・Season Parking pass provided
・Petrol Card provided according car capacity
・Annual medical checkup
・Medical claim (GP at RM 1,000, Specialist at RM 2,000 per year)
・Group PA, Group Term and Group Hospitalization Insurance
・Bonus based on performanceGeneral Affairs cum Administration Junior Executive (Japanese Speaker - Fresh Graduate)ID:59950
3,000 MYR ~ 4,000 MYROther Selangor District工作内容
■ COMPANY DESCRIPTIONWe are a Malaysian-incorporated manufacturing company specializing in electronic components, particularly lead terminals for aluminum electrolytic capacitors, which are essential components used in a wide range of electronic devices.The company operates as a subsidiary of a well-established Japanese electronics group.Currently, we are seeking a Japanese-speaking professional to support the General Affairs and Administration function, as well as to serve as a support role to Japanese expatriate and in-coming Japanese visitors.■ JOB RESPONSIBILITIES・General Affairs & Administration Support - Provide comprehensive general affairs and administrative support to ensure smooth daily office operations. - Assist the HR & Administration Manager in handling administrative matters, documentation, and internal coordination. - Manage office supplies, facilities-related matters, vendors, and service providers. - Coordinate meeting arrangements, meeting rooms, and internal events. - Handle general correspondence, filing, record-keeping, and document control in accordance with company procedures.・Japan HQ Communication & Coordination - Act as a communication bridge between Malaysia operations and Japan HQ. - Support Japanese–English communication through email correspondence, meeting coordination, and basic interpretation/translation when required. - Assist in preparing bilingual documents, reports, and presentation materials for submission to Japan HQ. - Coordinate and follow up on requests, instructions, and information exchange from Japan HQ.・Japanese Expatriate & Visitor Support - Support arrangements for Japanese expatriates and visitors during business trips to Malaysia, including: - Travel, accommodation, transportation, and meeting schedules - Office access, facilities usage, and local support - Assist in coordinating visa-related documentation, invitation letters, and administrative requirements (under guidance of HR/Admin Manager). - Provide general support to ensure smooth onboarding and business visits for Japanese expatriates.・HR & Administrative Assistance - Support HR-related administrative tasks such as onboarding documentation, employee records, and internal announcements. - Assist in coordinating training sessions, internal meetings, and company activities. - Support payroll, leave administration, and HR reporting where required (administrative support only). - Assist in handling internal inquiries related to HR and administrative matters.
福利制度
・Salary Package : RM 3,000 - RM 4,000
(includes Transportation Allowance & Responsibility Allowance)
・Responsibility Allowance (Executive RM120 - 150, Asst Mgr/Mgr RM200 - 300)
・AL: 14 days (increase up to 21 days)
・MC: 14 days (increase up to 22 days)
・Bonus : depends on the company performance (average 1-3 months)
・Medical Claim: RM40 per visit
・Insurance Coverage: Socso/Group Personal Accident
・Company Activities: Annual Dinner EventGeneral Affairs cum Administration Executive (Japanese Speaker)ID:59951
4,000 MYR ~ 5,000 MYROther Selangor District工作内容
■ COMPANY DESCRIPTIONWe are a Malaysian-incorporated manufacturing company specializing in electronic components, particularly lead terminals for aluminum electrolytic capacitors, which are essential components used in a wide range of electronic devices.The company operates as a subsidiary of a well-established Japanese electronics group.Currently, we are seeking a Japanese-speaking professional to support the General Affairs and Administration function, as well as to serve as a support role to Japanese expatriate and in-coming Japanese visitors.■ JOB RESPONSIBILITIES・General Affairs & Administration Support - Provide comprehensive general affairs and administrative support to ensure smooth daily office operations. - Assist the HR & Administration Manager in handling administrative matters, documentation, and internal coordination. - Manage office supplies, facilities-related matters, vendors, and service providers. - Coordinate meeting arrangements, meeting rooms, and internal events. - Handle general correspondence, filing, record-keeping, and document control in accordance with company procedures.・Japan HQ Communication & Coordination - Act as a communication bridge between Malaysia operations and Japan HQ. - Support Japanese–English communication through email correspondence, meeting coordination, and basic interpretation/translation when required. - Assist in preparing bilingual documents, reports, and presentation materials for submission to Japan HQ. - Coordinate and follow up on requests, instructions, and information exchange from Japan HQ.・Japanese Expatriate & Visitor Support - Support arrangements for Japanese expatriates and visitors during business trips to Malaysia, including: - Travel, accommodation, transportation, and meeting schedules - Office access, facilities usage, and local support - Assist in coordinating visa-related documentation, invitation letters, and administrative requirements (under guidance of HR/Admin Manager). - Provide general support to ensure smooth onboarding and business visits for Japanese expatriates.・HR & Administrative Assistance - Support HR-related administrative tasks such as onboarding documentation, employee records, and internal announcements. - Assist in coordinating training sessions, internal meetings, and company activities. - Support payroll, leave administration, and HR reporting where required (administrative support only). - Assist in handling internal inquiries related to HR and administrative matters.
福利制度
・Salary Package : RM 4,000 - RM 5,000
(includes Transportation Allowance & Responsibility Allowance)
・Responsibility Allowance (Executive RM120 - 150, Asst Mgr/Mgr RM200 - 300)
・AL: 14 days (increase up to 21 days)
・MC: 14 days (increase up to 22 days)
・Bonus : depends on the company performance (average 1-3 months)
・Medical Claim: RM40 per visit
・Insurance Coverage: Socso/Group Personal Accident
・Company Activities: Annual Dinner EventAsset Management ExecutiveID:59935
4,300 MYR ~ 4,800 MYRGeorgetown工作内容
• Coordinate engagement sessions with internal stakeholders and external vendors to ensure efficient and effective procurement transactions.• Develop and implement procurement plans aligned with overall procurement strategies and operational objectives.• Establish procurement targets and Key Performance Indicators (KPIs) across teams to support business growth objectives.• Analyse inventory levels to forecast and plan future stock requirements.• Evaluate process improvement initiatives to assess their effectiveness and impact.• Review performance outcomes using available data to ensure the effectiveness of work processes and procedures.• Provide on-the-job training and ad hoc support as required.
福利制度
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting tripCustomer Service Specialist ID:59898
3,000 MYR ~ 3,500 MYRSeputeh工作内容
【Job Responsibilities】- Identify clients’ requirements and ensure they are answered or routed to the appropriate support area.- Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers.- Keep and update reported issues and work closely with Technical Support team to assure quality customer service.- Provide feedback to enhance existing programmers by analyzing business objective and identifying areas for modification and improvement.- Provide product and technical guidelines for clients and educate clients on how to use the new features or add-on programs.- Undertake other ad hoc duties assign from time to time.
福利制度
- Fully work from home (report to office 1 week in a quarter of the year)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance Bonus【Customer Support】BPO company★Luxury Hotel★ID:59821
8,800 MYR ~ 9,400 MYRBukit Bintang/KLCC工作内容
As a Call Center Executive for luxury hotel, you will be the first point of contact for esteemed guests, ensuring their needs are met with efficiency, professionalism and a sense of luxury. Your role is pivotal in creating memorable guest experiences by managing hotels, restaurants, spas, entertainment and transportation reservations, facilitating in-room dining orders, and handling all in-house guest requests. You are the heart of the house, providing exceptional service and assisting everyone you interact with.
福利制度
<Working Days> 5 working days per week (Monday to Sunday rotation)
<Working Hours>Current operating hours: 9:00 AM – 6:00 PM (MYT)
(However, as the role might support 24/7/365 service operation, there may be a possibility of future shift rotations that include night shifts, weekends, and public holidays.)
■Salary：RM8,800〜9,400 [Basic: RM7,200〜7,800 + Language Allowance RM1,000 + Housing Allowance RM 600 (Only applicable for expat)]
・Probation period：３months
・Annual Leave: 15d (>2Y 16d, >5Y 17d)
・Sick Leave: 14d (>2Y 16d)
・Hospitalization Leave: 60d
・Maternity Leave: 98d
・Compassionate Leave: 3d
・Hospitalization expenses covered by insurance
・Dental / Optical expenses claimable - up to RM 200 / year
・Yearly Increment[URGENT} Order Processing Executive ID:59809
4,000 MYR ~ 6,000 MYRBayan Lepas工作内容
➢ Provide excellent services by attending to customers’ order within agreeable turnaround time and in an efficient manner.➢ Interface with internal operations in resolving daily requirements & problems raised by customers for quote, production, delivery or quality related issues.➢ Perform contract review and PO acknowledgement. To verify info in PO is per quote.➢ Analyse customers’ forecast / orders and work with internal teams to load the work order accordingly.➢ To advise customers on the Estimated Time of Departure / Estimated Time of Arrival (ETD / ETA) based on material and production lead time.➢ Respond to customers’ Open Order Report (OOR).➢ Update the information required in customers’ portal (PO acceptance, ETD / ETA, consignment stock status).➢ Support customer’s consignment project including maintaining minimum and maximum inventory. Compile the pull report and work with warehouse and finance for Account Receiving closure.
福利制度
- Contractual bonus
- Performance bonus
- Annual Leave 12 days
- Medical Leave 14 days
- Public Holiday falls on Sat and Sunday can replace on Monday.
- Medical Claim
