27个职位: 招聘信息 客户支援/服务
Service Desk Agent (IT - Cantonese Speaker)ID:59402
3,500 MYR ~ 4,050 MYRBangsar工作内容
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
福利制度
・Basic Salary = RM 3,500 ~ RM 3,800
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Mandarin Speaker)ID:59401
3,500 MYR ~ 4,050 MYRBangsar工作内容
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
福利制度
・Basic Salary = RM 3,500 ~ RM 3,800
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Korean Speaker)ID:59400
3,500 MYR ~ 7,450 MYRBangsar工作内容
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
福利制度
・Basic Salary = RM 3,500 ~ RM 6,000
・Language Allowance = RM 1,200
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Japanese Speaker)ID:59387
3,500 MYR ~ 6,950 MYRBangsar工作内容
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
福利制度
・Basic Salary = RM 3,500 ~ RM 5,500
・Language Allowance = RM 1,200
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Customer Support Specialist (Parts Management）ID:59284
3,800 MYR ~ 4,300 MYRUSJ/Subang Jaya工作内容
< Job Summary >• Support service parts inventory management• Coordinate fulfilment of parts distributors’ orders• Support tech team and service partners on spare parts related matters• Processing returned defective parts and DOA main units• Processing defective consumable claims< Key Accountabilities >• Supporting Service Parts Inventory Management ➢ Maintain balanced inventory consistent with service requirement and targets. ➢ Support inventory forecast and ordering. ➢ Ensure timely parts stock-up for new models via recommendation from technical team/Regional HQ. ➢ Communicate with Regional HQ, Partners and Supply Chain on parts related matters. ➢ Update and maintain spare parts pricing in SAP and SPI website in accordance to price setting mechanism. ➢ Prepare performance and inventory reports for timely submission. ➢ Review and proposed parts write-off based on policy defined criteria• Coordinate Fulfilment of Parts Distributors’ Orders ➢ Process orders from Parts Distributors. ➢ Obtain Parts Distributors forecast monthly. ➢ Provide monthly updates to Parts Distributors on new parts info and price changes, if any. ➢ Report Parts Distributors sales monthly. ➢ Follow-up on overdue payments.• Support Tech Team and Service Partners on Spare Parts Related Matters ➢ Process spare parts warranty claims (in-warranty & over-warranty). ➢ Provide weekly ETA update on spart parts shortage. ➢ Support queries raised pertaining to parts (courier, shortage, changes in SKU, etc)• Processing Returned Defective Parts and Main Units ➢ Coordinate the monthly reverse-logistics of defective parts from Service Partners. ➢ Coordinate physical verification of returned defective parts and main units @ warehouse. ➢ Write-off returned defective main units from SAP system monthly.• Processing of Defective Consumable Claims ➢ Conduct tests and physical checks on consumables. ➢ Ensure warranty claim submissions for consumables meet criteria before submission. ➢ Process all consumable warranty claims promptly. ➢ Coordinate with dealers and customers for the collection of consumables. ➢ Responsible for proper storage and disposal of faulty consumables.
福利制度
◆Total Salary=RM 3.8k~4.3k
◆AL
>> Less than 5y: 14d
>> Equal to or >5y: 18d
>> Equal to or >10y: 21d
◆MC
>> Less than 2y: 14d
>> Equal to or >2y: 18d
>> Equal to or >5y: 22d
◆Public holiday fall on Sat->entitle to replacement leave
◆Zero medical leave incentive = RM 400
** Employee who does not take medical leave in one year
◆ Medical Coverage
>> Outpatient claim RM 400/y
>> Hospitalization under insurance
◆Business mileage claimable: RM 0.60/km
◆Outstation allowance : RM 50/d (more than 150 km travel in Malaysia)
◆Family Friendly Benefit = RM 800/y (for life welfare usage such as dental, medical without necessary to claim in receipt basis)
◆Co. Trip (Bangkok in May 2023)
◆Annual Dinner
◆Team Building
◆Average about 1~2m bonus (Based on performance)
◆CPD (Continuing Professional Development) Training provided
** Car park expenses around office = RM 100~120/m, no subsidy from companySales Coordinator (KL)ID:59464
3,000 MYR ~ 3,500 MYRSeputeh工作内容
• Monitoring customer accounts for potential sales opportunities.• Planning and forecasting stock level vs customer’s requirement• Warehouse inventory level control• Arrange for Import shipment & Domestic delivery• Prepare monthly Inventory Report / sales forecasting reports• Prepare shipping documents & billing such as Invoice, Delivery Note, Packing List & etc
福利制度
-- Bonus (more than 1months)
- Increment 10% - 30% yearly (Depends on performance)
- AL: 8 days (able to carry forward 7 days), PH falls on Sat and Sunday can replace on Monday.Customer Sales SupportID:59425
4,000 MYR ~ 7,000 MYRNibong Tebal工作内容
- Process customer Purchase Orders (POs) accurately and coordinate order fulfilment with the Operations team.- Communicate order confirmations, delivery schedules, and any changes to customers in a timely and professional manner.- Monitor shipment status and proactively track delivery performance to ensure on-time delivery (OTD).- Coordinate shipment rescheduling, expediting requests, and order adjustments as required.- Track customer payments and follow up on outstanding invoices in coordination with the Finance team.- Prepare and issue quotations in response to customer RFQs, ensuring pricing accuracy and alignment with company guidelines.- Coordinate internally with relevant internal teams to respond to customer inquiries and information requests.- Manage sample requests, including coordination of availability, documentation, and delivery arrangements.
福利制度
- Annual Leave: 14 days
- Medical Leave: 14 days
- Medical Claims
- Meal Allowance RM100
- Transport Allowance RM150
- Performance BonusShipping Executive (LMW Experience) ID:58986
4,000 MYR ~ 6,000 MYRShah Alam工作内容
• LMW Management: Oversee the operation, preparation, submission, and maintenance of all LMW-related documentation, including duty and tax exemption applications, permits, and audit support. (e.g. LMW report, raw materials, finished goods, sub-con report, M1, M2, & M3/M4, etc.)• Logistics Coordination: Manage and coordinate inbound and outbound logistics to ensure accurate stock movement and inventory traceability. Monitor logistics costs, proactively identify savings opportunities, and implement measures to improve cost efficiency and control departmental budgets.• Shipment Management: Liaise with inter-dept. teams, freight forwarders, agents, and transport providers to coordinate and monitor all shipments efficiently.• Customs Clearance: Ensure accurate and compliant customs clearance procedures for raw materials, components, and finished goods. Application for Certificate of Origin (COO) and preferential trade agreements such as ATIGA (Form D) and AIFTA with MITI, including necessary cost analysis for qualification.• Audit Support: Conduct periodic self-audits and assist with external customs audits and inspections to maintain compliance readiness.• Customs Compliance: Ensure full adherence to the Malaysian Customs Act 1967, LMW regulations, and AEO Guidelines including timely reporting to Royal Malaysian Customs (JKDM).• Authorized Economic Operator (AEO): Manage and maintain compliance related to the Authorized Economic Operator (AEO) program specifically for import/export activities.• ISO Management : Oversee daily team activities to ensure efficient task completion and strict adherence to standard operating procedures (SOPs).• Reporting, and Improvement: Prepare comprehensive logistics performance reports, analyse data trends, and provide insights and strategic recommendations for management review.• Ad-hoc : Perform other administrative and ad-hoc tasks as assigned by the Management.
福利制度
Salary Package : RM 4,000 - RM 6,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc （MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to changeCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL District工作内容
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
福利制度
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveSales Coordinator ID:58876
4,000 MYR ~ 6,000 MYRShah Alam工作内容
• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery• Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction• Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction• Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection• Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues• Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers • Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings• Market planning, analysis, and business development
福利制度
Salary Package : RM 3,500 - RM 5,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc （MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to change
