25个职位 - 马来西亚换工作: 客户支援/服务岗位的最佳职位列表
Program Management ExecutiveID:58146
3,860 MYR ~ 6,360 MYRBukit Minyak工作内容
• Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing• Liaising with Planners on order acknowledgements and schedule changes.• Coordinating with Logistics on shipments and delivery to the customers.• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes• Handle customer inquiries/ RFQ/ sample request• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),• Process hub pull invoicing if customer participate in VMI/SMI program
福利制度
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Outpatient clinic - RM90 per visitation
(RM1,000 per annum)
- Specialist- RM350 per visitation (RM2,000 per annum)
- Dental (RM300 per annum)
- Transport allowance
- Internet allowance
- Mobile allowance (Depend)
- Toll claimable (Candidate from Island only)
- Individual bonus - 1month fixed
- Increment every year (July) - Rate based on performanceSupply Chain LeaderID:58092
6,000 MYR ~ 8,000 MYRSimpang Ampat, Bukit Minyak工作内容
- Assist the Planning Manager in the daily operations and management of the Supply Chain Department.- Support the Planning Manager in executing departmental objectives and work plans, while monitoring the implementation progress.- Possess comprehensive knowledge of all supply chain functions; readily cover duties for absent/vacant positions in customer service, planning, buyer, or shipper.- Assist buyer with MRP runs, issue PO to suppliers, follow up on material delivery dates, and maintain supplier relationships.- Support planner in production scheduling to ensure on-time completion of production plans.- Assist customer service in order review, communicate delivery timelines to customers, and maintain customer relationships.- Support shippers with shipment execution, prepare customs clearance documents, complete customs registration, generate system invoices, and arrange logistics transportation.- Monitor compliance with departmental workflows, systems, and policies; oversee daily operations across customer service, planning, procurement, and logistics.- Maintain proficiency in departmental management systems, environmental/quality documentation, and support internal/external audits.- Implement effective cost control measures to reduce logistics, procurement, and operational expenses.- Optimize inventory levels, actively participate in controlling/disposing of obsolete/slow-moving materials to minimize stock and costs.- Consolidate KPI data, analyse root causes for underperformance, propose improvements, and drive implementation.- Coordinate internal/external collaboration, handle exceptions, and foster conducive operational environments.- Complete other tasks assigned by leadership.- To ensure RBA, Supplier Code of Conducts requirements are being met.- To approve Purchase Order, Delivery Order, Invoice.
福利制度
- Annual Leave:
0-2 years: 16 days
2-5 years: 20 days
5 years above: 23 days
- Medical Leave
0-2 years: 14 days
2-5 years: 18 days
5 years above: 22 days
- Company Insurance
- Medical Claim: RM 1,500 / year
- 13 months Bonus (December)
- Performance Bonus (before CNY)
- Transport Allowance: RM10/day
- Phone & Internet Allowance: RM100
- OT Claims
- Mileage: RM 0.80 / km[Customer Service]Cantonese Voice Support ID:58052
4,800 MYR ~ 5,100 MYRKL Sentral工作内容
- Take call and provide accurate answer to customer inquiries.- Delivery excellent customer support & services and offering patient assistance at all times.- Respond to customer’s inquiries over knowledge acquired through training (client product,continuous improvement, and refresher courses).- Deliver customers support & services effectively through active communications.- Meet and exceed all key performance indicators set by the company and the client.- Adhere to given works roster including but not limited to weekends, public holidays, split off and rest day due to business requirement.- Adhere to Call flow procedure & Processes as well as requirement of Quality Assurance.- Abide to De-escalation processes that involving dissatisfied customer.
福利制度
Basic Salary : RM4500
KPI Allowance: up to RM300
Night Shift Allowance: up to RM300
-Other benefits disclose during interview-Customer Service - Cantonese Speaker (Fresh Grads OK)ID:57980
3,500 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL District工作内容
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
福利制度
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveCustomer Care Consultant (JB-Sutera Utama, Skudai)ID:57957
3,000 MYR ~ 4,200 MYRSkudai工作内容
-Patient's education ie. consultation-Patient's registration, appointment scheduling and follow-up-Coordinating and scheduling surgeries-Attend to patients needs-Ensure smooth patients flow -Assist in marketing activities such as roadshows occasionally (applicable only when MKN/KKM SOP open up)-Statistics report
福利制度
- EPF,SOCSO
- Staff incentive (monthly target hit – will be paid quarterly).
- Bonus will pay in March and June. 0 - 2.5 months bonus
- 15 days AL
- Long service cash reward from 3 years onwards – up to RM21,700 in total
- Vision Correction (staff free & Family discounted)
- Staff discount for surgery (family)
- Comprehensive eye check up （staff and family free）
- Insurance, Hospitalization, Accident Coverage
- Maturity (female 101 days, male 30 days)
- Outpatient claim- RM300 per annum, if whole year no mc & no claim, will be paid RM300 as healthy reward
- Staff Birthday leave (half day), Spouse birthday – Half day
- Festival Leave (Eve of CNY, Raya & New Year)
- Mileage claim : RM0.60 per km (business trip)
- Increment : Based on performance
- Bonus – based on company’s growth, center’s performance & staff performance
- Training provided
- If work up to 8pm, meal provided
- Company Subsidy RM100 per annum per confirmed staff – credit into center funding for team outingClient Services Executive (Japanese Speaker)ID:57814
7,000 MYR ~ 9,000 MYRBukit Bintang/KLCC工作内容
<Job Description>• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supe
福利制度
- Monday to Friday, office hours 8:00 ～ 17:00
- Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.
- AL: 14 days
- MC: 14 days
- Work Life Balance
<Benefits>
- Health Insurance
- Dental Insurance
- Free breakfast and lunch
- Corporate Events
- Corporate Training
- Health Screening
- Vision BenefitCustomer Service Executive / Asst Manager ID:57642
3,000 MYR ~ 8,000 MYRPerai工作内容
1. Managing customers enquiries, orders PO confirmation and/or complaints2. Working with production on customer’s delivery and liaise with Production Control on delivery plan3. Overseeing logistic cum stores for incoming and outgoing parts/goods4. Act as windows for communication with customers and production5. Assist on pricing and quotation to customers6. Well verse with Custom procedures and relevant authorities for shipment clearance7. Delivery arrangement with freight forwarder and shipment monitoring8. Ability to lead and supervise small groups of logistic/store department9. Assist on waste / scrap management10. Mature and work independent
福利制度
Annual Leave
Medical Leave
EPF
Socso
Public holiday 19 days
Performance bonus【Japanese speaker】Customer Service cum Medical Translator ID:57518
3,000 MYR ~ 5,000 MYRMont Kiara工作内容
This is a clinic that provides Japanese style of medical services and hospitality.- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
福利制度
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per year【Japanese speaker】 TranslatorID:56728
5,000 MYR ~ 8,000 MYRShah Alam工作内容
1. Translate and prepare comprehensive claim reports from Japanese to English and vice versa accurately2. Assist in handling technical amendments and revisions in documentation, manuals, and other technical materials3. Translate technical content from Japanese to English and ensure clarity and accuracy in the translated materials4. Translate and make external announcements to Japanese customers on Technical, Quality and Sales related issues5. Compose, translate, and respond to emails in Japanese, maintaining professional and clear communication6. Deal with Japanese Suppliers - serve as a liaison between the organization and Japanese suppliers7. Communicate and negotiate with Japanese suppliers to ensure smooth transactions and resolve any issues8. Communicate effectively in both Japanese and English for internal coordination, including collaborating with team members and participating in meetings9. To carry out any other duties as and when directed by Managing Director or superior.
福利制度
Salary Package : RM 5,000 - RM 8,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc（MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to change【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCC工作内容
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
福利制度
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per year
