Peoplesoft Support Engineer ID:48634

4,000 MYR ~ 6,000 MYRBukit Bintang
  • Job Category

    Software Developer, Programmer, IT Executive

  • Industry

    Retail, Software/Information Processing, IT/Telecommunications, Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery), Trading Firm, Retail/Distribution(Other), Real Estate, Other

  • Job Description

    Company profile: The company was established in the last century about 1930's. Now they are having several operations spots in Southeast Asia countries such as Malaysia, China, Singapore, Indonesia, Vietnam, Hong Kong, Cambodia, Myanmar, nevertheless USA and Mexico. It is a very big, famous and public listed company which have wide-range of business division, including retail line, property development, mining, steel, agriculture and computer sectors.

    Location: Bukit Bintang (Reachable by public transport- MRT, monorail, Free shuttle bus)

    Job responsibilities:
     Provide Tier 1 application support on incident tickets, inquiry calls and emails from end users.
     Monitor production incident/request and ensure request ticket are closed within a stipulated period.
     Initiate escalation procedures as necessary to the next tier level with full analysis included.
     Perform root-caused analysis and collaborate with Functional and Technical teams to identify and resolve defects.
     Supports system changes/customisation/enhancement, upgrades, patches, testing and other technical projects as assigned.
     Updates, maintains and audits HR data across PeopleSoft modules and other sub systems as assigned.
     Produce bi-weekly incident summary reports that provide management input for key problem areas and potential user training requirements.
     Execute and support adhoc task as assigned.

  • Requirement

    Requirements:
    - Education Background : Degree from IT related course
    - Experience : 2 years experience with Peoplesoft development/enhancement/ support
    - Require Skill : People Code

    Contact:
    1. Send in your latest resume to info-my@reeracoen.asia
    2. Call in +603-20201885 for more info.

  • Other Language

    English

  • Benefit

    Remuneration Package:
    - RM 4000~ RM 6000
    - Other B&C shall be discussed during the interview session

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