651 Jobs
Customer Service Specialist ID:59898
3,000 MYR ~ 3,500 MYRSeputehJob Description
【Job Responsibilities】- Identify clients’ requirements and ensure they are answered or routed to the appropriate support area.- Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers.- Keep and update reported issues and work closely with Technical Support team to assure quality customer service.- Provide feedback to enhance existing programmers by analyzing business objective and identifying areas for modification and improvement.- Provide product and technical guidelines for clients and educate clients on how to use the new features or add-on programs.- Undertake other ad hoc duties assign from time to time.
Benefit
- Fully work from home (report to office 1 week in a quarter of the year)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance BonusManagement TraineeID:59916
3,800 MYR ~ 4,200 MYRBandar Sunway/PuchongJob Description
■ POSITION PURPOSE・Lead the kitchen operation team to prepare and deliver quality menu in accordance to concept offering・Oversee the implementation of processes and guidelines in Kitchen Operations・Train & develop bakery staff in the preparation of all meals to the highest quality standards・Position bakery staff according to operation needs to maximize kitchen efficiencies・Manage quality and level of kitchen inventory as well as products delivered from suppliers・Understand food cost models and how these impact the profitability of the outlets■ RESPONSIBILITIES・Menu Execution and DeliveryUnderstand food cost models and how these impact profitability of outletsSupervise stations to deliver orders in accordance to defined baking processes, recipe and health & safety standardConduct final check on finished product to ensure that food quality and presentation are in accordance to specifications of the menu・Kitchen Processes and Concept DevelopmentManage kitchen inventory levels and quality by placing orders for all food and kitchen supplies based on projected store demand endorsed by chef; and upon delivery, check to ensure quality of delivered suppliesTo support the projection and ordering of food and kitchen supplies by providing inventory report detailing usage & stock level, wastage and product shelf life while considering sales pattern and kitchen storage capacityOversee the setting up and cleaning of stations by staffOversee workflow for stations to ensure that processes adhered to specifications and guide line and to provide recommendations to improve efficiency・Quality Assurance & ControlInvestigate causes and reasons for customer complaints pertaining to food qualityOversee operations to ensure compliance with all safety procedures and guidelinesOversee preparation of all food in accordance to SOPs to ensure and maintain consistent food qualityOversee overall kitchen cleanliness and sanitary conditions and to ensure all kitchen equipment are in good working conditionTake corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety・People ManagementLead team by providing guidance, support and motivationConduct induction for new hires to provide them with the necessary skills and information to carry out roles and functionsTrain and develop bakery staffs in the preparation of all meals to the highest quality standards while adhering to SOPs and workplace safety practicesCarry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor
Benefit
・All-in Salary = RM 3,800 ~ RM 4,200
・AL & MC: Starting from 14 days
・EPF and SOCSO entitlement as per statutory
・Weekend Allowance
・Public Holiday Allowance
・Insurance provided
・OT Pay
・Performance Bonus average one month
・Other benefits can be requested and reviewed during interviewAssistant Bakery Store ManagerID:59914
4,500 MYR ~ 5,200 MYRBandar Sunway/PuchongJob Description
■ POSITION PURPOSE・Operational Execution: Support the Store Manager in overseeing daily operations, ensuring the smooth coordination between the bakery (BOH) and retail (FOH) teams.・Performance Support: Assist in driving sales and controlling costs by supervising wastage, labor productivity, and operational expenses during assigned shifts.・Quality Consistency: Maintain the standards of Japanese craftsmanship (Wa) by conducting regular quality checks on both products and customer service.・Standard Enforcement: Ensure the team’s strict adherence to corporate SOPs, food safety regulations (HACCP/Halal), and brand presentation guidelines.・Shift Leadership: Provide active leadership and coaching to staff, fostering a positive work environment and a high standard of hospitality.■ RESPONSIBILITIES・Business Performance & Service DeliveryMetric Monitoring: Assist the Manager in tracking daily sales and food costs; provide ground-level insights to help achieve monthly financial targets.Production Coordination: Supervise the bakery team to ensure production follows defined schedules, recipes, and health standards to maintain consistent stock levels.Quality Assurance: Conduct regular checks on finished products and retail displays to ensure they meet the brand’s premium specifications throughout the day.・Store Operations & Resource ManagementInventory Control: Assist in performing stock counts and preparing inventory orders; verify deliveries for quality and quantity against invoices.Wastage Management: Monitor and record daily wastage; identify causes and implement immediate corrective actions to optimize stock usage.Workflow Supervision: Oversee station workflows during shifts to ensure efficiency, particularly during peak hours, and suggest improvements to the Manager.Facility Upkeep: Monitor the cleanliness of the storefront and kitchen; report any equipment faults (ovens, chillers, POS) to the Manager for prompt repair.・Quality Assurance & ComplianceFirst-Line Service Recovery: Handle initial customer feedback or complaints professionally, escalating complex issues to the Store Manager while ensuring a "customer-first" resolution.Hygiene Supervision: Enforce 100% compliance with Halal (if applicable), HACCP, and local safety guidelines among all staff on duty.Audit Preparation: Perform daily spot checks on sanitation and staff grooming to ensure the store is always prepared for internal and external audits.Safety Monitoring: Correct any unsafe behaviors or non-compliant conditions regarding food safety or personal protection immediately.・Human Capital SupervisionStaff Coaching: Provide on-the-job training and guidance to new hires and existing staff to ensure they master the necessary skills and product knowledge.Roster Execution: Assist in planning or adjusting manpower rosters to ensure adequate coverage during peak periods while managing labor hours.Performance Feedback: Provide the Manager with input on staff performance for appraisals and assist in maintaining team discipline in line with HR policies.Communication: Lead daily briefings to communicate sales goals, special promotions, and operational updates to the team.
Benefit
・All-in Salary = RM 4,500 ~ RM 5,200
・AL & MC: Starting from 14 days
・EPF and SOCSO entitlement as per statutory
・Weekend Allowance
・Public Holiday Allowance
・Insurance provided
・OT Pay
・Performance Bonus average one month
・Other benefits can be requested and reviewed during interviewBakery Store ManagerID:59883
5,000 MYR ~ 6,200 MYRBandar Sunway/PuchongJob Description
■ POSITION PURPOSE・Total Accountability: Take full ownership of the outlet’s daily operations, ensuring the seamless integration of back-of-house (bakery) and front-of-house (retail) functions.・Strategic Leadership: Drive sales growth and maximize profitability by managing food costs, labor costs, and operational expenses.・Quality Excellence: Uphold the highest standards of Japanese craftsmanship (Wa) in bread production and customer service.・Operational Governance: Oversee the implementation and strict adherence to corporate SOPs, food safety regulations, and brand guidelines.・People Development: Build and lead a high-performing team, fostering a culture of continuous improvement and exceptional hospitality.■ RESPONSIBILITIES・Business Performance & Menu ExecutionP&L Management: Monitor and analyze monthly financial reports; implement strategies to control food costs, minimize wastage, and achieve sales targets.Production Oversight: Ensure the bakery team delivers products in strict accordance with defined Japanese baking processes, secret recipes, and health standards.Quality Benchmarking: Conduct rigorous final checks on all finished products to ensure taste, texture, and visual presentation meet the brand's premium specifications.・Kitchen & Retail Operations ManagementSupply Chain Management: Finalize and approve all inventory orders for food, ingredients, and retail supplies based on data-driven demand forecasting.Inventory Integrity: Audit inventory reports (usage, stock levels, shelf life) to ensure optimal stock rotation and minimal variance.Process Optimization: Continuously evaluate workflow for all stations; identify bottlenecks and implement recommendations to improve overall production and service efficiency.Facility Management: Ensure the entire outlet (Kitchen & Storefront) and all specialized equipment (ovens, proofers, mixers) are maintained in peak working condition.・Quality Assurance & ComplianceService Recovery: Personally lead the investigation and resolution of customer complaints, ensuring a professional "customer-first" outcome.Safety & Hygiene Leadership: Enforce 100% compliance with Halal requirements (if applicable), HACCP, and local health and safety regulations.Audit Readiness: Ensure the store is always "audit-ready" through regular internal spot checks on cleanliness, sanitation, and staff behavior.Risk Mitigation: Take decisive corrective actions to resolve any non-compliant conditions or safety hazards immediately.・Human Capital LeadershipTeam Empowerment: Lead, mentor, and motivate a diverse team of bakers and service staff to maintain high morale and low turnover.Strategic Staffing: Plan manpower rosters to maximize productivity while managing labor costs according to peak and off-peak trends.Performance Management: Conduct formal performance appraisals, identify high-potential staff for promotion, and manage disciplinary issues in accordance with HR policies.Capability Building: Oversee the training curriculum for all staff, ensuring deep product knowledge and mastery of specialized Japanese baking techniques and mastery of specialized Japanese baking techniques.
Benefit
・All-in Salary = RM 5,000 ~ RM 6,200
・AL & MC: Starting from 14 days
・EPF and SOCSO entitlement as per statutory
・Weekend Allowance
・Public Holiday Allowance
・Insurance provided
・OT Pay
・Performance Bonus average one month
・Other benefits can be requested and reviewed during interviewAssistant Bakery Chef ManagerID:59912
4,500 MYR ~ 5,200 MYRBandar Sunway/PuchongJob Description
■ POSITION PURPOSE・Operational Execution: Support the Bakery Chef Manager in overseeing daily production, ensuring all products meet the brand’s high standards of quality and consistency.・Technical Supervision: Act as the lead technical supervisor on the floor, guiding the bakery team through daily preparation, shaping, and baking cycles.・Artisanal Quality Control: Maintain the standards of Japanese craftsmanship (Wa) by monitoring real-time production and correcting techniques where necessary.・SOP Compliance: Ensure the team strictly adheres to secret recipes, kitchen SOPs, and food safety regulations (HACCP/Halal) during every shift.・Team Guidance: Assist in building a high-performing team through active coaching and by demonstrating professional pride in craftsmanship.■ RESPONSIBILITIES・Production Supervision & Quality SupportDaily Production Lead: Coordinate the daily baking schedule and participate hands-on in dough preparation and oven management to maintain peak freshness and quality.Recipe Adherence: Ensure the team follows 100% of the Japanese secret recipes; assist the Chef Manager in monitoring ingredient performance and consistency.Shift-Level Quality Control: Perform regular sensory checks (taste, texture, appearance) throughout the day to ensure every batch meets the brand’s premium specifications before display.・Kitchen Operations & Inventory ControlInventory Monitoring: Assist in managing inventory levels and raw material orders; verify deliveries to ensure Japanese ingredients meet quality standards.Wastage Reduction: Track daily wastage and provide real-time feedback to bakers on dough handling to maximize yield and minimize cost.Station Efficiency: Supervise station workflows to ensure smooth transitions between mixing, proofing, and baking, especially during peak demand periods.Equipment Care: Conduct daily checks on specialized bakery equipment (ovens, proofers, mixers) and report any maintenance needs to the Chef Manager immediately.・Food Safety & Hygiene MaintenanceSanitation Oversight: Supervise the daily cleaning schedule to maintain a "white-glove" environment in compliance with HACCP and Halal standards.Compliance Checks: Monitor BOH staff to ensure strict adherence to personal hygiene protocols and food handling safety.Log Management: Maintain daily kitchen logs (temperature, cleaning, and stock rotation) to ensure the outlet is always audit-ready.・Technical Team SupervisionOn-the-Job Coaching: Provide immediate, hands-on training to junior bakers to improve their technical proficiency in Japanese baking techniques.Roster Assistance: Support the Chef Manager in planning manpower rosters and managing shift-level adjustments to ensure optimal production flow.Team Morale: Foster a positive work environment by providing support and motivation to the bakery team during high-pressure periods.Communication Bridge: Facilitate clear communication between the kitchen and retail staff regarding product availability and specialized product features.
Benefit
・All-in Salary = RM 4,500 ~ RM 5,200
・AL & MC: Starting from 14 days
・EPF and SOCSO entitlement as per statutory
・Weekend Allowance
・Public Holiday Allowance
・Insurance provided
・OT Pay
・Performance Bonus average one month
・Other benefits can be requested and reviewed during interviewBakery Chef ManagerID:59896
5,000 MYR ~ 6,200 MYRBandar Sunway/PuchongJob Description
■ POSITION PURPOSE・Technical Authority: Serve as the lead artisan and technical expert, taking full accountability for the bakery’s production quality, consistency, and kitchen efficiency.・Culinary Leadership: Drive the outlet’s success by blending master-level baking skills with strategic management of food costs and kitchen labor.・Artisanal Excellence: Uphold the highest standards of Japanese craftsmanship (Wa), ensuring every product reflects authentic textures and flavors.・Operational Governance: Enforce strict adherence to secret recipes, baking SOPs, and international food safety regulations (HACCP/Halal).・Mentorship & Mastery: Cultivate a high-performing production team by transferring technical skills and fostering a culture of precision and pride in craftsmanship.■ RESPONSIBILITIES・Culinary Excellence & Production ManagementHands-on Production: Lead the daily baking schedule, actively participating in dough preparation, shaping, and oven management to ensure peak product quality.Recipe & Innovation: Ensure 100% fidelity to Japanese secret recipes; provide feedback on ingredient performance and suggest seasonal localized adjustments where appropriate.Quality Benchmarking: Act as the final gatekeeper for all products, conducting sensory evaluations (taste, aroma, texture) to ensure they meet premium brand standards.・Kitchen Operations & Resource ManagementIngredient Strategy: Finalize and approve inventory orders for raw materials and specialized Japanese ingredients based on production demand and shelf-life constraints.Wastage Control: Monitor dough and ingredient wastage rigorously; implement corrective baking techniques to optimize yield without compromising quality.Workflow Engineering: Design and optimize station workflows to ensure seamless transitions from mixing to proofing, baking, and display.Technical Maintenance: Oversee the calibration and maintenance of specialized bakery equipment (deck ovens, spiral mixers, retarder-proofers) to ensure zero downtime.・Food Safety, Hygiene & ComplianceSanitation Leadership: Lead by example in maintaining a "white-glove" clean environment, ensuring the kitchen meets all HACCP, Halal, and local health regulations.Standardization: Ensure all BOH (Back-of-House) staff adhere to strict personal hygiene and food handling protocols.Audit Ownership: Take full responsibility for kitchen audit results, ensuring all logs (temperature, cleaning, stock) are updated accurately and daily.・Technical Team LeadershipSkill Transfer: Develop and execute a training roadmap to elevate the technical competency of junior bakers in specialized Japanese techniques.Labor Optimization: Plan production rosters that align staff strength with baking cycles, ensuring freshness for peak retail hours while managing overtime.Performance & Discipline: Conduct technical appraisals for the bakery team, identifying high-potential talent for advancement and managing performance issues.FOH-BOH Synergy: Collaborate closely with the retail team to ensure product descriptions and "storytelling" are accurately communicated to customers.
Benefit
・All-in Salary = RM 5,000 ~ RM 6,200
・AL & MC: Starting from 14 days
・EPF and SOCSO entitlement as per statutory
・Weekend Allowance
・Public Holiday Allowance
・Insurance provided
・OT Pay
・Performance Bonus average one month
・Other benefits can be requested and reviewed during interviewSales Deputy General Manager (KL)ID:59915
10,000 MYR ~ 11,000 MYRSeputeh, BangsarJob Description
【Summary】To responsible for driving the company's sales strategy, revenue growth and market expansion. The role supports the Sales Director in leading the sales department, developing high-performing teams, and ensuring the achievement of business targets. The incumbent will oversee key customer relationships, identify new business opportunities and implement effective sales plans aligned with overall company objectives. 【Key Responsibilities】- Develop sales plans in alignment with strategic objectives- Grow and retain existing accounts by introducing new services to customers- Lead and manage Sales Managers to ensure effective execution of sales activities- Ensure timely collection of payments- Ensure proper and appropriate control of business expenses- Oversee sales planning to ensure deliveries meet customer requirements and ensure customer satisfaction- Work closely with other department managers and the R&D team to support new product development- Build and maintain strong relationships with customers- Establish and execute sales budgets for each sales department- Monitor, oversee, and closely collaborate with all sales departments
Benefit
- Meal Allowance
- Transportation Allowance
- Parking Allowance
- Company laptop and phone provided
- Company Car provided (for Business trips)
- OT: 1.5 times of normal hourly pay
- Salary Increment
- Company Trip
- Bonus
- Replacement Leave (business events are falls on Sat, Sun or PH)
- Annual Leave
- Medical Leave
- EPF, SOCSO
- InsuranceSales Executive ID:59913
4,000 MYR ~ 6,000 MYRBatu MaungJob Description
•Analyze customer requirements to propose optimized, end-to-end logistics solutions.•Manage the full sales cycle from inquiry and quoting to final contract negotiation.•Consistently achieve monthly sales targets through effective negotiation and deal closing.•Revitalize and strengthen strategic relationships with existing clients via regular engagement and site visits.•Monitor competitor movements and market trends to maintain a competitive edge.•Oversee accounts receivable and aging reports to ensure healthy cash flow.
Benefit
- Bonus
- EPF, SOCSO provided
- Salary Increment(Once a year)
- AL : 8days,
MC : 14 days
- Transportation Allowance RM100
- Attendance allowance RM100 (based on criteria)
- Medical Allowance(RM300 for medical claim)Marketing ManagerID:59909
6,000 MYR ~ 7,000 MYRKota Damansara/Petaling JayaJob Description
The Marketing Manager will lead the strategic planning and execution of marketing initiatives to drive brand growth, market penetration, and customer engagement across the company’s medical aesthetic product portfolio. This role plays a key part in shaping brand strategy, supporting commercial performance, and strengthening the company’s positioning within the medical aesthetics market.Working closely with sales, regional marketing teams, and external partners, the Marketing Manager will translate market insights into impactful campaigns and initiatives that support business growth.• Develop and execute comprehensive marketing strategies to drive brand awareness, product adoption, and revenue growth across the medical aesthetics portfolio.• Participate in industry events, workshops, and congresses to strengthen brand presence and professional engagement.• Manage marketing budgets and ensure effective allocation of resources to maximize return on investment.• Track marketing performance metrics and provide insights and reporting to management on campaign effectiveness and market performance.• Plan and oversee integrated marketing campaigns across digital platforms, events, and professional education initiatives.• Drive digital marketing initiatives including social media, email marketing, content marketing, and SEO to enhance brand visibility and engagement.• Monitor campaign effectiveness using data and analytics, and optimize marketing initiatives based on performance insights.• Partner closely with sales teams to align marketing strategies with commercial objectives and market needs.• Translate clinical and product information into compelling marketing messages for healthcare professionals.• Work cross-functionally with sales, medical, and regulatory teams to ensure marketing materials are compliant and impactful.• Manage relationships with creative agencies, digital partners, and event organizers.• Support the development of product education programs and training for clinics and healthcare professionals.
Benefit
Salary range: ~RM6,000 - RM7,000 (including fixed allowances)
<Leaves>
• Annual Leave: 15 days, +1 day for every successful completion of service, max. 20 days)
• Medical Leave: 14 days
<Other benefits>
• Insurance: Outpatient and inpatient, group hospitalization, specialist
• Hybrid Working
• Product Purchase + Entitlement
• Dental: RM300 subsidiary
• Health Screening
• Performance Bonus
• Quarterly incentiveFinance ExecutiveID:59906
3,500 MYR ~ 5,000 MYRPerakJob Description
Support smooth end-to-end finance operations with accurate reporting, strong compliance (SST, audit, tax), and effective cashflow and credit risk management to support business performance and decision-making.<Drive>• Handle end-to-end finance operations, including Account Receivables, Account Payables, Cash Management, General Ledger, Management Reporting, Taxation, Financial Analysis and budgeting • Prepare and submit SST returns accurately and on time• Support audit processes and assist in income tax computation, including preparation of schedules and supporting documents • Organize and maintain proper financial records and documentation with systematic filing • Collaborate with other departments to ensure timely, accurate, and informative reporting • Adapt to changes proactively and able to handle other essential tasks as assigned <Support> • To actively support efforts to identify credit risk related issues
Benefit
Salary range: RM3,500 - RM5,00
■ AL
1-5 years: 14 days
6-8 years: 16 days
9-15 years: 20 days
16-20 years: 22 days
21 years: 25 days
■ ML
2 years: 14 days
2-5 years: 18days
5 years and more: 22 days
■ Insurance coverage
■ EPF/SOCSO
■ Reimbursements: Mileage claim, Telephone