3 Jobs - Career Change in Malaysia: The Best Job Listings for Other(Retail) Positions
Operations Manager (Digital Gold Platform) ID:58435
8,000 MYR ~ 10,000 MYRSeputehJob Description
Platform & Transaction Operations • Oversee all end-to-end operational processes for the Digital Platform (buying, selling, redemption, storage, settlement). • Ensure accurate and timely execution, reconciliation, and settlement of digital transactions. • Monitor platform activities to detect anomalies, system errors, or fraudulent transactions. • Liaise with custodians, vaulting partners, insurers to ensure proper handling of gold assets. • Coordinate physical redemption processes, including customer verification and logistics. Compliance & Risk Management • Ensure operations comply with regulatory requirements (financial services, Shariah compliance if applicable, AML/CFT, KYC). • Maintain operational controls and procedures to mitigate risks in digital operations. • Collaborate with Compliance teams on audits, reporting, and regulatory submissions. Customer & Partner Support • Manage customer queries related to transactions, redemption, and operational issues. • Serve as a point of contact for vaulting and payment gateway partners. • Monitor and improve customer experience by reducing operational friction. Process & Efficiency Management • Develop and optimize standard operating procedures (SOPs) for digital operations. • Implement process automation and operational scalability improvements. • Track key operational KPIs (transaction success rates, settlement timelines, error rates). Cross-Functional Collaboration • Work with Technology teams to resolve system issues and enhance platform stability. • Coordinate with Finance on transaction reconciliation, reporting, and audits. • Support Product and Strategy teams on new feature launches, ensuring operational readiness.
Benefit
Basic: ~RM8,000 - RM10,000
<Others>
• AL: 8 days / 10 days / 12 days
• SL: 14 days / 18 days / 22 days
• Annual bonus
• Annual increment
• Medical insurance
• Dental claim/medical checkupAdvertising & Promotion Senior Executive / ExecutiveID:58375
3,500 MYR ~ 5,500 MYRBukit Bintang/KLCCJob Description
Advertising and Promotion-----------------------• To coordinate and implement assigned advertising and promotions projects as well as public relations effort to meet the overall objectives of the Mall.• To help identify, plan, and organize suitable themed promotions for the Mall to achieve strong brand identity and positioning, at the same time maintain strong market presence.• To evaluate feasibility of every promotional against Company’s policies, objectives, and target market.• To conduct market research and compiling figures or statistics towards the preparation of advertising and promotion plans.• To monitor and evaluate effectiveness of the promotion against existing policies, objectives, as well as target market.• To ensure proper implementation and smooth coordination of duties amongst departments and contractors for all promotion events.• Constantly keep abreast of the latest digital innovations and implement on the Mall’s digital platform.• Manage online media campaigns, online advocacy, editorial planning and coordination, community outreach efforts, promotion, and etc.• To assist in the development of monthly newsletter and preparation of mailing list.• Measures performance of digital marketing efforts using web analytics tools i.e. Google Analytics.• To assist in the preparation of press invitations, press releases, press kits and coordinate press gifts for all promotion events.• To attend and provide assistance and support during the actual event as and when required.• To assist in coordinating the photography session of the press conference or any media coverage.• To identify and organize charitable and community related program that will enhance the Mall’s desired public perception.• Managing good rapport with tenants and to provide support, coordination, and recommendation on any store promotions, events, or merchandising display needs.• To assist in managing the customer loyalty program or VIP program into a profitable and long term relationship.• Assist in managing internal communications between the Business Relations team and the tenants.• Assist in managing external communications as well as media and public relations.• Identify and build business relationships with strategic partners i.e. government agencies, tourism related bodies, charity / volunteer organizations, corporate organizations, and etc. for joint promotions or sponsorship opportunities.• To handle all correspondence and administration of concept proposals, promotional license agreements, DBKL submissions, visual submissions for refund of security deposit.• To keep an updated list of media contacts and maintain good media relations at all times. • To maintain an orderly library of all events, projects and promotion activities, news articles, magazine advertisements, photographs, slides, artworks, leaflets, and etc.• To tabulate and maintain an accurate record of all expenses incurred within advertising, promotions, public relations, VMD, and any other operational matters. Visual Merchandising-----------------------• To assist in developing innovative ideas and creative concepts that support the promotional efforts.• To liaise with suppliers and display contractors on the materials, cost, timing, schedule, coordination works, as well as final set-ups for the merchandising / decorations of the Mall.• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.• To coordinate with advertising agency for visualization and concept for all collaterals, promotion materials, advertising and publicity materials.• To ensure the control quality standards for all visual displays are in accordance with the existing policies, objectives, and identity of the Mall.• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props, decorations in good working condition.
Benefit
- Transportation allowance
- Company phone will be provided / mobile phone allowance
- Company insurance
- Medical (inpatient)
- AL
- MC
- Medical claimStore Manager (Retail)ID:58354
6,000 MYR ~ 8,000 MYRSeputeh, USJ/Subang Jaya, Kota Damansara/Petaling JayaJob Description
1. Store Operations· Ensure smooth day-to-day store operations in compliance with company SOPs.· Maintain store cleanliness, display standards, and visual merchandising according to brand guidelines.· To report to and assist the Area Manager in managing day-to-day retail operation of the assigned branches.· To ensure proper maintenance of account, cash flow and sales records by cashier.· To enforce the internal control procedure in order to reduce stock / monetary leakage from the operating retail outlet.· To improve and enforce the SOPs in order to have a tighter, more effective and profitable operation· To ensure and guide all branch staff to carry out their duties and responsibilities as detailed in the branch operation.· To undertake other responsibilities assigned by the branch management from time to time.2. Team Management· Recruit, train, and develop store staff to enhance product knowledge and selling skills.· Conduct regular performance evaluations, monitor staff working performance and provide coaching.· To provide leadership and direction for the respective retail outlet.· To create, motivate and encourage a "teamwork" culture within the retail outlet and the organization as a whole and to instill a sense of commitment and ownership in the team.· To provide guidance and training to retail outlet on retail outlet processes, procedures and business activities according to Standard Operations Procedures (SOPs) and job responsibilities and to achieve set objectives.· To plan and manage day-to-day operations of the retail outlet, such as preparing monthly duty roster and daily work schedule including effective management of leave application of the retail outlet.· To identify and follow up on the problems encountered by staff.· To ensure staff fulfill their job responsibilities and adhere to the Company's policies and procedures.3. Financial Management/Sales Strategies· To ensure sales turnover and gross profit margin meets or exceeds the Company's objectives.· To assist the superior in setting annual and monthly sales targets for the respective retail outlet.· To manage expenses of the respective retail outlet within the budget that has been allocated by the Company.· To keep note of monthly inventory value according to the assigned value.· To expedite all the necessary monthly Branch Report for submission to the superior.4. Customer Service· To solve customers' complaints quickly and efficiently in accordance to the Company's policies and procedures and ensure the same complaints will not repeat in the future.· To ensure that staff provide excellent customer service to all customers and employees at all levels.· To improve merchandise, window display, retail outlet and service facilities based on customers' constructive suggestions.
Benefit
Basic: ~RM6,000 - RM8,000
• Commission-based
<Others>
• AL
• SL
• Annual bonus
• Annual increment
• Medical insurance
• Dental claim/medical checkup
