6 Jobs for Retail found
Operational BuyerID:57485
3,200 MYR ~ 4,540 MYRGeorgetownJob Description
THE POSITIONAs part of the Procurement Hub, the Operational Buyer supports the efficient execution of transactional purchasing activities that have been transitioned from site SCM teams. This role ensures timely processing of purchase orders, accurate supplier communications, and compliance with company policies and service level expectations. The Operational Buyer plays a critical role in supporting the Procurement Hub’s mission of improving operational efficiency, enabling standardization, and reducing transactional workload from local site procurement teams.The role may be flexibly deployed to support multiple categories and regions and may also take on compliance-related responsibilities where needed.KEY RESPONSIBILITIESTransactional Purchasing Execution• Create and process purchase orders based on MRP triggers or approved requisitions.• Perform PO amendments (e.g., quantity, delivery dates) in alignment with SLA timelines.• Confirm order status with suppliers and ensure timely acknowledgments.• Follow up on outstanding orders, coordinate reschedules or escalations as needed.• Maintain accurate and updated open order books for assigned categories/sites.Supplier Communication & Support• Act as the first point of contact for suppliers regarding routine orders, acknowledgments, delivery reminders, and general documentation.• Escalate any delivery delays or deviations to relevant site buyers.• Support documentation needs related to order confirmation, shipping documents, and routine issue resolution.System & Data Maintenance• Maintain supplier master data, pricing records, lead times, and item info in the ERP system.• Ensure all transactions are recorded in compliance with procurement policies and audit standards.• Generate operational reports (e.g., PO status, delivery performance) to support KPI tracking for the hub.Compliance & Governance• Support supplier compliance efforts by tracking declarations (e.g., CBAM, RoHS, REACH, Conflict Minerals) and ensuring timely archiving.• Ensure procurement activities meet company policy, customer-specific requirements, and regulatory guidelines.• Follow defined hub workflows, SOPs, and service level agreements to ensure standardized and high-quality service delivery.Collaboration & Process Improvement• Collaborate with site SCM teams, hub colleagues, and the Procurement Hub Manager to continuously improve efficiency and service.• Participate in process optimization, system testing, and automation-related initiatives when required.• Contribute to the development of knowledge bases, SOP documentation, and training material for consistent execution.
Benefit
- Fixed Allowances RM240
- Performance bonus
- Annual Leave
- Medical Leave
- Medical InsuranceRetail Outlet Store ManagerID:56951
4,000 MYR ~ 5,000 MYRMalacca, Sentul, Kepong, Segambut, Lembah Pantai, Seputeh, Bandar Tun Razak, Cheras, Bangsar, Mont Kiara, KL Sentral, Ampang, Damansara Heights, Klang, Port Klang, Ampang Jaya, USJ/Subang Jaya, Shah Alam, Cheras, Selayang Baru, Rawang, Taman Greenwood, Seri Kembangan, Banting, Sepang, Semenyih, Chow Kit, Pudu, Seri Petaling, Other Selangor District, Port Dickson, Mantin, Nilai, Johor Bahru, Muar, Senai, Batu Pahat, Other KL District, Other Negeri Sembilan District, Pasir Gudang, Other Johor District, Pontian, Segamat, Tangkak, Kluang, Kota Tinggi, Kulai, Mersing, Tebrau, Iskandar Puteri, Bukit Gambir, Skudai, Nusajaya, Gelang Patah, Plentong, Pengerang, Ulu Tiram, Larkin, Sungai Buloh, Bukit Bintang/KLCC, Setiawangsa/Titiwangsa/Setapak/Wangsa Maju, Bandar Sunway/Puchong, Bangi/Kajang, Kota Damansara/Petaling JayaJob Description
■Company Introduction: Well-known Japanese online and retail second-hand shop that allows citizens practice the concept of “recycle & reuse”. Wide range of categories including apparel, miscellaneous household goods, Sporting goods, instruments are all preloved from Japan, all in one store. Clean, neat and well-organized store environment, welcoming everyone to have a great shopping experience. ■Job Scopes:Store Management- Ensure the inventory are sufficient.- Dealing with warehouse for inventory ordering and shipment process.- Ensure the store environment is in good condition and up to standard.- Responsible to secure customers’ personnel Manpower / Staff Management:- Responsible to set up and plan for the shift rotation.- Planning for SOP that precisely for the outlet setting. - Encourage and motivate employees to promote growth and development of their productivity in work place.Cash Management- Managing the cash flow of the retail stores.- Reporting the sales amount to the respective PIC. -After joining the company, job scope shall change accordingly to the promotion as follows:① Learning the work of a store from joining as a staff, from cash registering to delivery of goods② Management of shift readers, keys, cashiers, and tasks are put together to collect work instructions③ Administer as an assistant manager④ To manage as a manager■Work location：As for the work location, it depends on which store you are assigned to, so you will work at a location designated by BOK (can be discussed).
Benefit
-Saraly;RM4000-RM5000
- Working hours
1 week 5 days work (offday depend on Store Manager planning)
* Managers cannot fixed offday on weekend because we are retail, not Office style)
A shift: 9:30am to 6:30pm
B shift: 9:30am to 10:30pm (2hours break)
C shift: 1:30pm to 10:30pm
*However, our manager takes turn to be Shift Manager every day.
*If this candidate is Shift Manager on the day, his/her working shift is 9:00am to 6:00am because he/she has to open door for staff and cashier & man power preparation.(1 week averagely 2 day)
*B shift only for necessary/emergency purpose only.
-Transportation Allowance RM300
（If exceed 15km, then we calculate RM0.20 per km, this one maximum amount is RM300）
-Mobile Allowance RM50
-Late Shift and Holiday Allowance
-AL8-16days
-ML14-22days
-Compassionate Leave
-Performance Bonus(Depend on the business situation)
-EPF,SOCSOCustomer Service Administrator (KLIA2)ID:56587
3,150 MYR ~ 4,150 MYRSepangJob Description
・Manage tour group operations: Achieve the Monthly Tour Group Sales Target through various strategies such as disseminating in-store promotions, engaging Tour Group Leaders in chat groups, recruiting new Tour Group Leaders for customer database expansion. Execute Tour Group Leaders Incentive programs in compliance with Company Policies.・Deliver exceptional customer service: Provide prompt and courteous support across various channels via phone, email, or chat including tour groups to address inquiries, troubleshoot issues, and ensure customer satisfaction. Oversee customer storage and lost items in accordance with MAHB and company regulations and procedures.・Manage customer feedback and complaints: Manage all customer complaints or feedback, providing suitable solutions or alternatives in a timely manner, regardless of whether they originate from tour groups, online platforms, or walk-ins. Follow up to ensure resolution.・Maintain product knowledge: Gain a deep understanding of the company's products or services to effectively assist customers and answer questions accurately.・Perform administrative tasks: Manage daily and monthly administrative duties related to sales, commissions, cash handling, data entry, reports including customer & tour group feedback, and other assigned tasks.
Benefit
・Basic = RM 2,500 ~ 3,500
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Coverage = RM 300
・Staff Discount
・Birthday Token
・Milestone Service:
・3 years (entitle to insurance coverage for dependents)
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
** Season Parking RM160/monthly under personal costTechnical AdvisorID:57134
5,000 MYR ~ 6,400 MYRBukit Bintang/KLCCJob Description
【Job Responsibilities】In summary, this is a after sales role, this candidate need to handle walk-in customer for repairing, polishing, maintenance, etc service. Below are the detailed job scope. 1. Maintenance of watches- Provide inspection service in order to identify problems with watches. Ensure the follow up of the intervention of AP watches by analyzing daily report synchronized between the boutique and customer service department.- Complete simple interventions such as bracelet changes or adjustments, check of waterproofness and accuracy, battery change and time setting.- Manage the stock inventory related to repairs inclusive of procurements.- Able to use the different technical and IT applications related to Aftersales operation (M3, Ultraquick, CRM, etc.).2. Customer Experience and Service & Business Development- Provide reliable, accurate and first class customer service.- Build strong rapport with prospects and clients in contact with the boutique.- Complete some sales transactions and advise customers on product information.- Contribute to maintain store appearance,- Participate actively in Customer Relationship Management data collection.- Ensure the welcoming of the aftersales customers and all related task.- Complete simple interventions such as bracelet changes or adjustments, check of waterproofness and accuracy, battery change and time setting.- Manage the stock inventory related to repairs inclusive of procurements.- Communicate the expectations of existing clients, managed through customer service experience linked to the triage, repair and maintenance of owned timepieces as directed by CS Department.- Welcome of new clients, through passion, creation and follow-up of Customer Experience providing staff with technical support, communicated in customer identified terms knowledge & information linked to luxury, experience and high watchmaking.- Triage Client owned watches for service and / or replace strap & links as directed and validated by CS Department.- To provide support and presence for certain events.3. Training for Boutique Associates- Provide training to boutique staff. This includes training on:-- Movements’ characteristics, materials, performances of both AP and the competition.- Improve confidence and credibility of staff through coaching and direct support.- Embody the craftsmanship and brand legitimacy in the Boutique, identifying ways to add value and ensure the best customer experience.- Be the voice of the customer, sharing constructive information with Retail and CS Management.- Customer Service Administration: Quick Estimate. Registration, acknowledgement, flow follow up, nursing calls as part of Client Care experience, invoicing and closing of Repair & Spare Parts.- Prepare and triage timepieces for estimation as directed by CS Department requirements.- Responsible for the accuracy of Boutique Spare Parts monthly inventory.- Perform strap change, link removal as trained and directed by CS.4. Operations- Update KPI Dashboard.- Update Traffic Report and Traffic Analysis Report.- Generate sales and after-sales invoices.- Maintain boutique filing system.- Manage appointments for sales / after sales team.- Attend boutique’s emails and calls.- Prepare third party collection and delivery of stock between the Boutique and the CS Service Centre.- Receive and check on stock deliveries.- Manage cash claims, reimbursements and coordinate with third party collection.- Coordinate orders for the Boutique eg carrier bags, stationary, florist.- Perform stock count and ensure accuracy of inventory.- Assist in roster planning.- Respond to ad-hoc assignments in a timely manner.5. Branding- Manage inventory for branding supplies.- Assist with boutique set-up for campaigns.6. Finance- To assist in any Finance-related issues e.g send documents to office and stock take.
Benefit
Grooming Allowance
Annual leave
Medical leave
Group insurance
Dental entitlement
Health screening
Vision care coverage
Travel claim (hotel & flights)
Corporate phone (upon confirmation)
External training provided
Quarter bonus (upon target hit)
Annual bonus (upon target hit)
No commissionSales Staff in Retail StoreID:55975
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Greet customers warmly and provide assistance with their shopping needs.- Offer product information, recommendations, and answer questions to enhance the customer experience.- Handle customer complaints and returns professionally, ensuring customer satisfaction.- Maintain a thorough understanding of the store’s products, including features, benefits, and brand information.Stay updated on new arrivals, promotions, and trends in the branded goods market.- Participate in store promotions and marketing campaigns.- Conduct inventory checks and ensure products are displayed neatly and attractively.Store Maintenance:- Ensure the store environment is clean, organized, and visually appealing.Handle cash register transactions accurately and process payments efficiently.- Taking photos of products and managing product listings across multiple eCommerce platforms- Reply to online enquiries and arrange shipment or collections with customers- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Appraiser(Luxury Goods)ID:55976
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Verifying the authenticity of designer items by examining their features, such as logos, stitching, and materials, and using specialized tools or techniques.- Evaluating the condition of the items to determine their value. This involves checking for any wear and tear, damages, or repairs that may affect the item's worth.- Setting prices based on the item's authenticity, condition, brand, and market demand. This requires knowledge of current trends and market values for different brands and products.- Keeping up-to-date with trends, new releases, and changes in the fashion industry to ensure accurate assessments and valuations.- Assisting customers with inquiries, providing information about the authenticity and value of items, and offering advice on buying or selling pre-owned goods.- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)
