9 Jobs for Retail found
Customer Service Administrator (KLIA2)ID:56587
3,150 MYR ~ 4,150 MYRSepangJob Description
・Manage tour group operations: Achieve the Monthly Tour Group Sales Target through various strategies such as disseminating in-store promotions, engaging Tour Group Leaders in chat groups, recruiting new Tour Group Leaders for customer database expansion. Execute Tour Group Leaders Incentive programs in compliance with Company Policies.・Deliver exceptional customer service: Provide prompt and courteous support across various channels via phone, email, or chat including tour groups to address inquiries, troubleshoot issues, and ensure customer satisfaction. Oversee customer storage and lost items in accordance with MAHB and company regulations and procedures.・Manage customer feedback and complaints: Manage all customer complaints or feedback, providing suitable solutions or alternatives in a timely manner, regardless of whether they originate from tour groups, online platforms, or walk-ins. Follow up to ensure resolution.・Maintain product knowledge: Gain a deep understanding of the company's products or services to effectively assist customers and answer questions accurately.・Perform administrative tasks: Manage daily and monthly administrative duties related to sales, commissions, cash handling, data entry, reports including customer & tour group feedback, and other assigned tasks.
Benefit
・Basic = RM 2,500 ~ 3,500
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Coverage = RM 300
・Staff Discount
・Birthday Token
・Milestone Service:
・3 years (entitle to insurance coverage for dependents)
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
** Season Parking RM160/monthly under personal costE-Commerce Senior Executive/ManagerID:56538
4,500 MYR ~ 6,700 MYRBukit Bintang/KLCCJob Description
- Responsible for execution and implementation of e-Commerce activities across online marketplaces such as product listing, promotion, price change, campaign banner management and etc.- Work with Product and Digital Marketing to ideate and execute campaigns and promotions across all e-Commerce sites.- Analyse and develop reports on sales performance, campaign performance and improvement actions.- Keep up with trends in e-Commerce sites, competitors’ activities and industry best practices to recommend strategies and ideas.- Manage customers and all potential leads through effective and timely reply on company’s social media platforms such as Facebook, Instagram and YouTube.- Work on ad-hoc e-commerce projects and assignments.
Benefit
• Performance bonus
• Observe ALL KL public holidays; Replacement leave granted if public holidays fall on Saturday
• Free parking
• Shopping voucher worth RM 150 on birthday month
• Snacks, tidbits & drinks in pantry
• Monthly birthday celebration
• Staff purchase discount
• Festive gifts, such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinner and etc.Marketing Senior Executive/ManagerID:56537
5,500 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Description
- Work closely with business partners and distributors on marketing campaigns and promotional strategies.- Responsible for marketing proposal and budgeting.- Execute marketing events, including seminars , workshops, and conferences.- Maintaining marketing portal.- Content creation, consolidating success case studies and testimonials.- Any other duties that may be assigned by superior from time to time.
Benefit
• Performance bonus
• Observe ALL KL public holidays; Replacement leave granted if public holidays fall on Saturday
• Free parking
• Shopping voucher worth RM 150 on birthday month
• Snacks, tidbits & drinks in pantry
• Monthly birthday celebration
• Staff purchase discount
• Festive gifts, such as CNY and Mid-Autumn Festival
• Quarterly Employee Excellence Award RM 1,500 / RM 500
• Quarterly team building
• 5-Year Long Service Award and above
• Company trip
• Annual dinner and etc.Warehouse StorekeeperID:56465
2,000 MYR ~ 2,800 MYRKota Damansara/Petaling JayaJob Description
Job Summary:As a Storekeeper, you will be responsible for overseeing and managing the efficient operation of the store's inventory and ensuring the availability of products. Your primary focus will be on maintaining accurate records of stock levels, organizing the storage area, and facilitating the smooth flow of goods in and out of the warehouse.Roles and Responsibilities:1. Inventory Management:- Monitor and maintain accurate records of incoming and outgoing products.- Conduct regular stock counts and reconcile discrepancies.- Ensure proper labelling, categorization, and organization of items in the store.2. Receiving and Dispatch:- Receive incoming shipments, inspect for damages, and verify against delivery documents.3. Stock Control:- Implement and maintain effective stock control procedures to minimize losses and optimize stock levels.4. Documentation:- Generate and maintain comprehensive documentation related to inventory movements.- Prepare reports on stock levels, consumption, and any discrepancies for management review.5. Storage Organization:- Efficiently organize and arrange products within the storage area for easy accessibility.- Implement and adhere to proper storage techniques, ensuring the safety of goods.6. Minimum Stock Level Control- Regularly review and alert when stock levels reach or fall below the minimum threshold.7. Health and Safety:- Adhere to safety protocols and guidelines in the storage area.- Ensure the proper handling and storage of hazardous materials, if applicable.8. Building Facilities:- Oversee the maintenance and functionality of building facilities such as plumbing, lighting, doors, electrical & electronic appliances, and other essential infrastructure.- Report issues and coordinate with vendors for repairs and maintenance when required.
Benefit
Annual Leave – 10 Days
Medical Leave – 14 Days
Medical Claim – RM 500 per annum
Group Insurance – Hospital and Surgical
Performance Bonus – Review annually
Dental – RM 200 per annum
Spectacles- RM200 Per annumSales Staff in Retail StoreID:55975
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Greet customers warmly and provide assistance with their shopping needs.- Offer product information, recommendations, and answer questions to enhance the customer experience.- Handle customer complaints and returns professionally, ensuring customer satisfaction.- Maintain a thorough understanding of the store’s products, including features, benefits, and brand information.Stay updated on new arrivals, promotions, and trends in the branded goods market.- Participate in store promotions and marketing campaigns.- Conduct inventory checks and ensure products are displayed neatly and attractively.Store Maintenance:- Ensure the store environment is clean, organized, and visually appealing.Handle cash register transactions accurately and process payments efficiently.- Taking photos of products and managing product listings across multiple eCommerce platforms- Reply to online enquiries and arrange shipment or collections with customers- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Inventory control Executive (KPI Group) 【Port Klang】ID:55502
4,000 MYR ~ 6,000 MYRPort KlangJob Description
-Develop and implement stock control policies and procedures to streamline inventory management process.-Conduct regular stock audits and cycle counts to identify discrepancies and implement corrective action.-Maintain accurate inventory records, including stock counts, movements and adjustments.-Collect data and maintain regular reports to provide insights for business decisions.-Ad hoc tasks★Senior staff will train new one.
Benefit
RM4000-6000
including
-Transportation Allowance RM300
-Mobile Allowance RM50
AL10-21days
ML14-22days
Performance Bonus(Depend on the business situation)
EPF,SOCSOAppraiser(Luxury Goods)ID:55976
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Verifying the authenticity of designer items by examining their features, such as logos, stitching, and materials, and using specialized tools or techniques.- Evaluating the condition of the items to determine their value. This involves checking for any wear and tear, damages, or repairs that may affect the item's worth.- Setting prices based on the item's authenticity, condition, brand, and market demand. This requires knowledge of current trends and market values for different brands and products.- Keeping up-to-date with trends, new releases, and changes in the fashion industry to ensure accurate assessments and valuations.- Assisting customers with inquiries, providing information about the authenticity and value of items, and offering advice on buying or selling pre-owned goods.- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Advertising & Promotion Senior ExecutiveID:54070
4,000 MYR ~ 5,500 MYRBukit Bintang/KLCCJob Description
Advertising and Promotion----------------------• To coordinate and implement assigned advertising and promotions projects as well as public relations effort to meet the overall objectives of the Mall.• To help identify, plan, and organize suitable themed promotions for the Mall to achieve strong brand identity and positioning, at the same time maintain strong market presence.• To evaluate feasibility of every promotional against Company’s policies, objectives, and target market.• To conduct market research and compiling figures or statistics towards the preparation of advertising and promotion plans.• To monitor and evaluate effectiveness of the promotion against existing policies, objectives, as well as target market.• To ensure proper implementation and smooth coordination of duties amongst departments and contractors for all promotion events.• Constantly keep abreast of the latest digital innovations and implement on the Mall’s digital platform.• Manage online media campaigns, online advocacy, editorial planning and coordination, community outreach efforts, promotion, and etc.• To assist in the development of monthly newsletter and preparation of mailing list.• Measures performance of digital marketing efforts using web analytics tools i.e. Google Analytics.• To assist in the preparation of press invitations, press releases, press kits and coordinate press gifts for all promotion events.• To attend and provide assistance and support during the actual event as and when required.• To assist in coordinating the photography session of the press conference or any media coverage.• To identify and organize charitable and community related program that will enhance the Mall’s desired public perception.• Managing good rapport with tenants and to provide support, coordination, and recommendation on any store promotions, events, or merchandising display needs.• To assist in managing the customer loyalty program or VIP program into a profitable and long term relationship.• Assist in managing internal communications between the Business Relations team and the tenants.• Assist in managing external communications as well as media and public relations.• Identify and build business relationships with strategic partners i.e. government agencies, tourism related bodies, charity / volunteer organizations, corporate organizations, and etc. for joint promotions or sponsorship opportunities.• To handle all correspondence and administration of concept proposals, promotional license agreements, DBKL submissions, visual submissions for refund of security deposit.• To keep an updated list of media contacts and maintain good media relations at all times. • To maintain an orderly library of all events, projects and promotion activities, news articles, magazine advertisements, photographs, slides, artworks, leaflets, and etc.• To tabulate and maintain an accurate record of all expenses incurred within advertising, promotions, public relations, VMD, and any other operational matters. Visual Merchandising-----------------• To assist in developing innovative ideas and creative concepts that support the promotional efforts.• To liaise with suppliers and display contractors on the materials, cost, timing, schedule, coordination works, as well as final set-ups for the merchandising / decorations of the Mall.• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.• To coordinate with advertising agency for visualization and concept for all collaterals, promotion materials, advertising and publicity materials.• To ensure the control quality standards for all visual displays are in accordance with the existing policies, objectives, and identity of the Mall.• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props, decorations in good working condition.
Benefit
Transportation allowance
- Company phone will be provided / mobile phone allowance
- Company insurance
- Medical (inpatient)
- AL
- MC
- Medical claimWatch TechnicianID:53351
1,800 MYR ~ 2,500 MYRBukit Bintang/KLCCJob Description
- Meticulous define, dismantle and analyse faulty watch spare parts, repair and/or replace them- Work closely and render support to the Service Center- Comply to technical guidelines set out by the Company and ensure quality repair being carried out- Discuss issues and provide feedback, if any, to superior to achieve productivity level- Undertake special projects or assignments that are assigned to you from time to time by the company
Benefit
- Annual Leave
- Medical Leave
- Insurance
- Dental
- Additional EPF
- Extra paid for PH on Saturday