5 Jobs for Retail found
Assistant Manager, Fleet & Vehicle SalesID:49968
4,000 MYR ~ 6,000 MYRKota Damansara/Petaling JayaJob Description
Industry: Automotive - Finished products manufacturer
Position: Fleet & Vehicle Sales - Assistant Manager (Dealer Management)
Job Responsibilities:-
• To achieve company sales targets, both wholesale and retail sales.
• Assist Senior Manager to execute fleet sales strategies to achieve company sales targets, both wholesale and retail sales for nationwide dealers.
• Manage, guide, and communicate nationwide dealers to adhere and follow company direction, policies, and guidelines.
• To work closely with nationwide dealers to capture and increase company fleet sales penetration.
• To monitor and assist dealer to achieve company Yearly Wholesale and Retail Target.
• Problem solving to dealer issues related to sales, registration, delivery, and fleet sales related issues.
• Build and maintain good relationship with dealers, tender agent, body builders and leasing companies.
• To perform regular visit to dealer and fleet customer, tender agent, body builders, leasing companies to build strong and long-lasting relationship.
• To organize with dealer and conduct segmentation event.
• To make product presentation to fleet customer.
• To monitor dealer’s financial situation and dealer’s payment to company.
• To provide overall market summary.
• Gather information and analyze fleet customer enquiries and activities.
• Monthly reporting on dealer fleet sales situation, their progress, their potential deal & existing deals progress, and their information & competitor’s fleet sales movement.
• To coordinate and communicate with dealer for all fleet sales support & application and propose to superior.
• To liaise with dealer and Logistic Department on vehicle delivery for fleet deals.
• To prepare monthly fleet sales report and any other reports as required by supervisor.
• To conduct and prepare materials for Yearly Dealer Target Meeting and Mid-Year Target Meeting.
• To have close communication with other internal department in order to support dealer sales operation to achieve company retail sales target.
• Liaise with other internal department in order to support fleet sales operation.
• Responsible for fleet sales and administration nationwide.
• To prepare reimbursement on dealer fleet claim.
• To update database for Vehicle Sales Department and Fleet.
• To prepare fleet monthly accrual for fleet sales Department.
• Assist in ad hoc tasks that assigned by Superior.
*Temporary sales coverage area: Peninsular MalaysiaBenefit
Basic Salary: up to 6,000 MYR
- Bonus provided
- No separated allowance but all expenses for business purpose are claimable. (not for commute)Business Relations Executive (Mall operations)ID:47685
3,500 MYR ~ 3,850 MYRBukit Bintang/KLCCJob Description
Job summary:
In charge of operation management between mall management and tenants.
Job responsibilities:
• Resolve escalated tenant’s issues and disputes regarding sales and services.
• Collaborate with Sales Promotion department in ensuring that the strategies and objectives are aligned, ensuring that marketing initiatives support sales efforts are aligned to the business overall’s objectives.
• Preparing reports on monthly sales information, credit reports, and relevant statistics for Management’s review.
• Conduct monthly sales report meetings between managers and staff
• Understand tenants’ respective business models in order to better facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company.
• Provide intelligence reporting to tenants for further betterment of performance.
• Identify and create value added opportunities to further enhance sales and service according to corporate targets.
• Develop a focal point contact between tenants and other relevant Departments within the Company.
• Develop standard operating procedures to facilitate in providing quick / immediate response towards tenants’ enquiries, issues, problems and concerns.
• Develop a structural approach to understanding tenants’ respective business models in order to better facilitate their business and operations requirements and provide intelligence to relevant personnel within Operations Department particularly and other relevant Departments within the Company.
• Develop dashboard of valuable intelligence for tenants for further betterment of performance.
• Identify weaknesses and develop strategies that will facilitate tenants to further enhance sales and service according to corporate targets.
• Develop a comprehensive database for each tenant in relation to business matters for quick reference.
• Analyze sales performance data and make recommendations for extension / renewal of contract at least 9 months before expiry.
• Develop category management structure and approach.
• Plan and develop method for calendar of events/activities/campaigns.
• Develop standard operating procedures to ensure contract and operational compliance to meet business and customers’ expectations.
• Spearhead monthly communication / briefing to tenants, which includes internal coordination and preparation.Benefit
Salary package: 3,500-3,850 MYR
Transport Allowance
Mobile Phone Allowance RM150
Parking Allowance (Claimable up to RM250)
Title Allowance RM500 (subject to change)
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The working hours for Shift Employees will be as follows:
Category A: 9.00am to 6.00pm (Break 12.00pm to 1.00pm)
Category B: 2.00pm to 11.00pm (Break 7.00pm to 8.00pm)
*However, as of now before the mall is in operation, all Operations members will be working from 9.00am to 6.00pm until further notice.
*Weekends included after the mall opened, the off day & rest day will be based on duty roster
Advertising & Promotion Manager (Mall)ID:47686
8,000 MYR ~ 9,000 MYRBukit Bintang/KLCCJob Description
Job summary: In charge of whole advertising and promotion at Mall including visual marchandising
➢ Mall Advertising and Promotion
• Develop advertising and promotions strategy to drive and further enhance awareness and performance
• Develop branding strategy and build brand image
• Develop annual advertising and promotions plan with the aim of increasing sales performance
• To plan and control marketing budget and ensure that expenses are kept within the approved budget.
• To maintain and update accurate record of all expenses incurred within advertising, promotions, public relations, VMD, and any other operational matters.
• Identify cost efficiencies and optimize return on investments of marketing initiatives.
• Provide analytics and insights to evaluate the effectiveness of marketing activities and campaigns against the Company’s policies, objectives, and target market.
• Manage advertising, event management and PR agencies for the development of annual advertising and promotions plan in accordance with corporate and brand image
• Establish the delivery standards of advertising and promotions collaterals in support of project deadlines including publications
• Develop and manage strategic communication channels including traditional print and electronic media (ATL), BTL, digital marketing, OOH, etc.
• Manage internal communications between the Tenancy Relations team and the tenants.
• Manage external communications as well as media and public relations.
• Identify and build business relationships with strategic partners for joint promotions
• Identify and build business relationships with potential business partners for sponsorships that will further enhance the comfort, convenience, ambience and service level for customers
• Manage promotion booths / space by way of planning and securing complementing brands and products in accordance with the business model, corporate branding and thematic efforts
• Manage advertising space by way of planning and securing complementing brands and products in accordance with the business model, corporate branding and thematic efforts while generating revenue
• Understand tenants’ various business models and concepts to ensure successful execution of campaigns, promotions and events
• Establish measurable Key Performance Indicators / Targets for all A&P efforts, review effectiveness of advertising and promotions activities and identify gaps for further improvement
• Develop a loyalty point program that supports the business model and provides added value to customers
• Build cordial and professional working relations with other departments / units to ensure smooth execution of advertising and promotions activities
• Constantly keep abreast of the latest advertising and promotion trends, digital innovations and other communication channels and propose appropriately for further enhancement of advertising and promotions efforts in accordance with corporate and brand image
➢ Visual Merchandising
• To assist in the overall management of creative and merchandising of the Mall.
• To conceptualize and initiate a consistently high standard of ideas and presentation in visual display ranging from internal Mall decoration to outdoor presentations and other special projects towards fulfilling the advertising and promotion functions.
• To coordinate with advertising agency for visualization and concept for all collaterals, promotion materials, advertising and publicity materials.
• To set and maintain a controlled quality standard of visual display decoration and tenants’ promotional displays in accordance with the Company’s policies, objectives, and identity of the Mall.
• To maintain and upkeep an inventory of all VMD work tools, equipment, materials, props, decorations and etc.
• To assist in developing innovative ideas and creative concepts that support the promotional efforts.
• To liaise with suppliers and display contractors on the materials, cost, timing, schedule, coordination works, as well as final set-ups for the merchandising / decorations of the Mall.
• To monitor set-up and dismantling works to ensure promotional guidelines are adhered to.
• To ensure the control quality standards for all visual displays are in accordance with the existing policies, objectives, and identity of the Mall.Benefit
Salary Package: 8,000-9,000 MYR
Transport Allowance
Mobile Phone Allowance RM150
Parking Allowance (Claimable up to RM250)
Title Allowance RM500 (subject to change)
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The working hours for Shift Employees will be as follows:
Category A: 9.00am to 6.00pm (Break 12.00pm to 1.00pm)
Category B: 2.00pm to 11.00pm (Break 7.00pm to 8.00pm)
*However, as of now before the mall is in operation, all Operations members will be working from 9.00am to 6.00pm until further notice.
*Weekends included after the mall opened, the off day & rest day will be based on duty rosterBuilding & Facilities Management - Assistant ManagerID:48675
6,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Description
Job summary: In charge of whole operation of building & facility management as follows.
▼Facilities Management
• Ensuring smooth day-to-day functioning of shopping mall, facilitating good environment for retailers’ business activity and pleasant shopping environment for shoppers.
• Conduct tenant orientation meetings, which covering ground rules and policy, communication systems, emergency procedures, security procedures, and other relevant procedures.
• Manage tenants shop operational compliance i.e. shop appearance, merchandize, trading hours, waste removal, signage, etc. through regular audits and surprise visits. Rectify any non-compliance through official warning or lease contractual penalties as required.
• To handle all correspondence and administration of license application, ensure compliance and approval from relevant authorities.
• Establishes liaison with local Government bodies and all important Municipal Emergency Services i.e. PDRM, Bomba, Paramedic Services, and etc.
• Safekeeping of all Mall related documentation and records i.e. insurance policies, licenses, permits, certification / letter of approval from Government / authority departments.
• Supporting the Senior Manager in periodically reviewing the performance of contractors to ensure all standards are being met, reporting of any shortcomings and proposing further improvement measures.
▼Mall Service
• Maintain good communication and business relations with tenants, handling tenants’ complaints and queries professionally and act in the best interest of Company.
• Develop and upkeep the corporate mall identity by ensuring the adherences of corporate brand guidelines and Company policy.
• Maintain close relationships with Mall Operation teams as well as consultants to ensure that all tenants requests, issues, or cases are attended appropriately and in a timely manner.
• To constantly look out the latest retail market trend, concept, brands, products, services, as well as shopping mall industry development.
▼Building Maintenance
• To implement and develop flexible system focusing on monitoring of consultants / contractors /
vendors’ service contract as well as delivery of task.
• To undertake feasibility studies and make recommendations and execution of new development assignment within the Mall.
• Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant Department Heads and follow up on quality and execution.
• Maintain and monitor procedures and records relating to the factory outlet shopping mall’s structure, mechanical and electrical maintenance.
• Monitor the ‘Planned Preventative Maintenance’ schedule.
• Assist in the preparation and maintenance of the service charge budget and expenditure.
• Ensure that overall structure and machinery is being effectively and efficiently maintained by third party contractors in accordance with the maintenance schedules and that all records are accurately maintained.
▼Safety & Health
• Ensure all Health, Safety and Environmental statutory obligations and industry best practice procedures and systems are adhered to.
• Assist Senior Manager in the emergency planning and business continuity plan, reviewing and updating as necessary to ensure optimum effectiveness.
• Ensure that all accident and incident reporting, including insurance and statutory forms and procedures are correctly completed and adhered to.
• Ensure that all visitors, contractors and occupiers adhere to site health, safety and environmental procedures and are compliant with appropriate regulations.
▼Carpark Management, Housekeeping and Landscape Architecture
• To manage and ensure the efficient delivery of building operation management including facility management, maintenance, security, safety, car parking management, housekeeping, pest control, waste management, landscaping, engineering services and etc.
• Develop and manage the operation expenses and budget planning.
• To participate inspection on tenant’s fit-out and ensure the fit-out works comply to the Mall’s requirements.
• To manage the operations of the Mall’s car parking system.
• To review and anticipate traffic flow, take necessary action to prevent traffic congestion and minimize shopper inconvenience.
• To ensure the income integrity for the entire carpark collections.
• To maintain and improve the cleaning services and standard of hygiene set by the Management.
• To audit on the collection and management of waste disposal.
• Coordinate with landscape architect in the selection and purchasing of plants, fertilizers and disease
control.
• To coordinate on plant arrangements and decorations according to festive seasons or Mall events.
• To work with tenants on the reserved bays and season passes allocation.
• To coordinate and liaise with DBKL officers during monthly health inspection in the Mall.
• Oversee and monitor the execution of landscape works in the rooftop garden.Benefit
Salary Package: 6,000-8,000 MYR
Transport Allowance
Mobile Phone Allowance RM150
Parking Allowance ( Claimable up to RM250)
Title Allowance RM500 (subject to change)
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The working hours for Shift Employees will be as follows:
Category A: 9.00am to 6.00pm (Break 12.00pm to 1.00pm)
Category B: 2.00pm to 11.00pm (Break 7.00pm to 8.00pm)
*However, as of now before the mall is in operation, all Operations members will be working from 9.00am to 6.00pm until further notice.
*Weekends included after the mall opened, the off day & rest day will be based on duty rosterGeneral EC customer service/Stock controlID:49385
2,300 MYR ~ 3,500 MYRBukit Bintang/KLCCJob Description
You will provide a people-oriented experience to our customers through phone/email and increase the customer satisfaction through efficient and personalized support.
Please be sure that your work will directly impact the image of our website.
And also you will assign work and give directions to some of team members and outside service such as Bank and Courier as needed.
Main tasks:
・Respond and handle inquiries through Voice, Digital and Chat channels in timely manner
・Provide customers our service information
・Check and process orders
・Control cash flow and give direction to despatch
・Gather feedback from customers and find solution
・Physical Inventory and stock adjustment as needed
・Team up with members and drive results
・Provide full support on matters related to sales operation
・Communicate with Bank and Courier for better customer journey
We always looking for a smooth communication, quick response and flexibilities inside office as well.
You will need to image the whole picture of what we do by learning your tasks/job as this position is
not something particular and limited.Benefit
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