8 Jobs - Career Change in Malaysia: The Best Job Listings for Retail Positions
Operations Manager ID:58458
12,000 MYR ~ 16,000 MYRSingaporeJob Description
Key Responsibilities• Oversee day-to-day retail operations across outlets, ensuring smooth, efficient, and customer-focused servicedelivery.• Take full ownership of P&L performance, implementing strategies to achieve sales and profitability targets in alignment with senior management.• Lead, train, and motivate staff, fostering a culture of teamwork, accountability, and professional growth.• Design, coordinate, and implement operational systems that enhance efficiency and deliver consistent excellence in customer experience.• Monitor and analyze operational performance, providing insights and recommendations for continuous improvement.• Collaborate with management on business development initiatives, promotions, and strategic projects
Benefit
- Monthly performance bonuses based on individual and store performance
- Work Permit application support for successful candidates requiring sponsorship
- 10 days AL
- MC (labor law)
- Holiday (labor law)Senior Operation Manager ID:58417
8,000 MYR ~ 18,000 MYROther Kedah DistrictJob Description
This senior operation manager is responsible for overseeing the overall performance and operations of multiple retail outlets within the chain.This role ensures that stores meet sales targets, deliver excellent customer service, maintain operational efficiency, and comply with company policies. The role provides leadership, strategic direction, and operational support to store managers, driving business growth and customer satisfaction. 1. Develop and implement operational policies, procedures, and best practices to drive efficiency and effectiveness. 2. Develop and implement operational strategies to achieve sales, profitability, and customer service objectives.3. Lead, coach, and support store managers in achieving performance targets and maintaining high operational standards.4. Monitor sales performance, inventory levels, shrinkage, and operational KPIs; prepare reports and recommend corrective actions. 5. Optimize staff scheduling, manpower planning, and workforce productivity across outlets. 6. Drive visual merchandising standards, store layouts, and promotional campaigns to maximize customer engagement and sales. 7. Implement cost-control measures to improve operational efficiency and profitability.8. Coordinate with supply chain, marketing, finance, and HR to ensure smooth operations and alignment with corporate goals. 9. Conduct regular store visits to monitor performance, identify issues, and provide on-site guidance.10. Lead business expansion initiatives including new store openings, renovations, and process rollouts.
Benefit
- 8 days AL, nego
- 8 days MC, nego
- Company car provided
- Car maintenance claimable (company car)
- Petrol Allowance (company car)
- Mobile Allowance
- Toll claimable (Company car)
- 13th fixed month Bonus
- Performance bonus (depends)Senior Purchasing ManagerID:58418
8,000 MYR ~ 15,000 MYROther Kedah DistrictJob Description
The Senior Purchasing Manager is responsible for leading and managing the purchasing and procurement function across all retail outlets within the chain. This role focuses on sourcing products, negotiating with suppliers, managing vendor relationships, and ensuring the timely and cost-effective procurement of merchandise to support business growth, profitability, and customer satisfaction. 1. Develop and execute purchasing strategies to ensure optimal product availability, quality, and cost-efficiency. 2. Lead supplier selection, negotiation, and contract management to secure favorable terms and long-term partnerships. 3. Manage purchasing team to ensure accurate forecasting, ordering, and replenishment for all retail outlets. 4. Monitor inventory levels, sales trends, and customer demand to optimize stock levels and reduce excess or shortages. 5. Collaborate with merchandising, operations, and marketing teams to align product selection with consumer preferences and business goals. 6. Prepare and present regular reports on purchasing performance, supplier performance, and cost savings initiatives. 7. Support new store openings and expansion projects by coordinating purchasing and supply chain needs. 8. Manage daily warehouse operations, including receiving, storage, picking, packing, and distribution of goods. 9. Oversee and lead warehouse staff, providing training, guidance, and performance management.
Benefit
- 8 days AL, nego
- 8 days MC , nego
- Mobile network allowance (claimable)
- Toll claimable (if out for networking/work, not applicable on daily travel to office)
- 13th month Bonus
- Performance Bonus (depends)Operations Manager (Digital Gold Platform) ID:58435
8,000 MYR ~ 10,000 MYRSeputehJob Description
Platform & Transaction Operations • Oversee all end-to-end operational processes for the Digital Platform (buying, selling, redemption, storage, settlement). • Ensure accurate and timely execution, reconciliation, and settlement of digital transactions. • Monitor platform activities to detect anomalies, system errors, or fraudulent transactions. • Liaise with custodians, vaulting partners, insurers to ensure proper handling of gold assets. • Coordinate physical redemption processes, including customer verification and logistics. Compliance & Risk Management • Ensure operations comply with regulatory requirements (financial services, Shariah compliance if applicable, AML/CFT, KYC). • Maintain operational controls and procedures to mitigate risks in digital operations. • Collaborate with Compliance teams on audits, reporting, and regulatory submissions. Customer & Partner Support • Manage customer queries related to transactions, redemption, and operational issues. • Serve as a point of contact for vaulting and payment gateway partners. • Monitor and improve customer experience by reducing operational friction. Process & Efficiency Management • Develop and optimize standard operating procedures (SOPs) for digital operations. • Implement process automation and operational scalability improvements. • Track key operational KPIs (transaction success rates, settlement timelines, error rates). Cross-Functional Collaboration • Work with Technology teams to resolve system issues and enhance platform stability. • Coordinate with Finance on transaction reconciliation, reporting, and audits. • Support Product and Strategy teams on new feature launches, ensuring operational readiness.
Benefit
Basic: ~RM8,000 - RM10,000
<Others>
• AL: 8 days / 10 days / 12 days
• SL: 14 days / 18 days / 22 days
• Annual bonus
• Annual increment
• Medical insurance
• Dental claim/medical checkupStore Manager (Retail)ID:58354
6,000 MYR ~ 8,000 MYRSeputeh, USJ/Subang Jaya, Kota Damansara/Petaling JayaJob Description
1. Store Operations· Ensure smooth day-to-day store operations in compliance with company SOPs.· Maintain store cleanliness, display standards, and visual merchandising according to brand guidelines.· To report to and assist the Area Manager in managing day-to-day retail operation of the assigned branches.· To ensure proper maintenance of account, cash flow and sales records by cashier.· To enforce the internal control procedure in order to reduce stock / monetary leakage from the operating retail outlet.· To improve and enforce the SOPs in order to have a tighter, more effective and profitable operation· To ensure and guide all branch staff to carry out their duties and responsibilities as detailed in the branch operation.· To undertake other responsibilities assigned by the branch management from time to time.2. Team Management· Recruit, train, and develop store staff to enhance product knowledge and selling skills.· Conduct regular performance evaluations, monitor staff working performance and provide coaching.· To provide leadership and direction for the respective retail outlet.· To create, motivate and encourage a "teamwork" culture within the retail outlet and the organization as a whole and to instill a sense of commitment and ownership in the team.· To provide guidance and training to retail outlet on retail outlet processes, procedures and business activities according to Standard Operations Procedures (SOPs) and job responsibilities and to achieve set objectives.· To plan and manage day-to-day operations of the retail outlet, such as preparing monthly duty roster and daily work schedule including effective management of leave application of the retail outlet.· To identify and follow up on the problems encountered by staff.· To ensure staff fulfill their job responsibilities and adhere to the Company's policies and procedures.3. Financial Management/Sales Strategies· To ensure sales turnover and gross profit margin meets or exceeds the Company's objectives.· To assist the superior in setting annual and monthly sales targets for the respective retail outlet.· To manage expenses of the respective retail outlet within the budget that has been allocated by the Company.· To keep note of monthly inventory value according to the assigned value.· To expedite all the necessary monthly Branch Report for submission to the superior.4. Customer Service· To solve customers' complaints quickly and efficiently in accordance to the Company's policies and procedures and ensure the same complaints will not repeat in the future.· To ensure that staff provide excellent customer service to all customers and employees at all levels.· To improve merchandise, window display, retail outlet and service facilities based on customers' constructive suggestions.
Benefit
Basic: ~RM6,000 - RM8,000
• Commission-based
<Others>
• AL
• SL
• Annual bonus
• Annual increment
• Medical insurance
• Dental claim/medical checkupOperational BuyerID:58273
3,200 MYR ~ 4,540 MYRGeorgetownJob Description
THE POSITIONAs part of the Procurement Hub, the Operational Buyer supports the efficient execution of transactional purchasing activities that have been transitioned from site SCM teams. This role ensures timely processing of purchase orders, accurate supplier communications, and compliance with company policies and service level expectations. The Operational Buyer plays a critical role in supporting the Procurement Hub’s mission of improving operational efficiency, enabling standardization, and reducing transactional workload from local site procurement teams.The role may be flexibly deployed to support multiple categories and regions and may also take on compliance-related responsibilities where needed.KEY RESPONSIBILITIESTransactional Purchasing Execution• Create and process purchase orders based on MRP triggers or approved requisitions.• Perform PO amendments (e.g., quantity, delivery dates) in alignment with SLA timelines.• Confirm order status with suppliers and ensure timely acknowledgments.• Follow up on outstanding orders, coordinate reschedules or escalations as needed.• Maintain accurate and updated open order books for assigned categories/sites.Supplier Communication & Support• Act as the first point of contact for suppliers regarding routine orders, acknowledgments, delivery reminders, and general documentation.• Escalate any delivery delays or deviations to relevant site buyers.• Support documentation needs related to order confirmation, shipping documents, and routine issue resolution.System & Data Maintenance• Maintain supplier master data, pricing records, lead times, and item info in the ERP system.• Ensure all transactions are recorded in compliance with procurement policies and audit standards.• Generate operational reports (e.g., PO status, delivery performance) to support KPI tracking for the hub.Compliance & Governance• Support supplier compliance efforts by tracking declarations (e.g., CBAM, RoHS, REACH, Conflict Minerals) and ensuring timely archiving.• Ensure procurement activities meet company policy, customer-specific requirements, and regulatory guidelines.• Follow defined hub workflows, SOPs, and service level agreements to ensure standardized and high-quality service delivery.Collaboration & Process Improvement• Collaborate with site SCM teams, hub colleagues, and the Procurement Hub Manager to continuously improve efficiency and service.• Participate in process optimization, system testing, and automation-related initiatives when required.• Contribute to the development of knowledge bases, SOP documentation, and training material for consistent execution.
Benefit
- Fixed Allowances RM240
- Performance bonus
- Annual Leave
- Medical Leave
- Medical InsuranceSales Executive (Terengganu)ID:58189
4,650 MYR ~ 6,150 MYRTerengganuJob Description
Summary:Support in promoting and selling a range of Decorative products to new/existing customers by using sales tools and techniques. Develop strong customer relationships to achieve budgeted sales, gross margin, Days Sales Outstanding (DSO), and increase market share and profitability.Responsibilities:- Promote and sell Decorative products to targeted customers and geographical territories through regular visits to maintain good relationships and obtain market information.- Execute sales policies and marketing activities that align with company rules and regulations to support business growth and achieve sales budget.- Have a robust follow-up on collection per assigned targets to ensure that company working capital conditions remain healthy.- Maintain good relationships, provide high-quality service to existing distributors, and attend to customers’ complaints for timely delivery and good customer service.- Responsible to update in CRM system to ensure information's accuracy and up-to-date.- Undertake and regularly update area audits to identify market potential within own designated geographical area together with Superior.
Benefit
- Transport Allowance
- Mobile Claim
- Petrol Card
- Quarterly Incentive
- Annual Leave 15 days
- Medical Leave 14 days
- Medical Insurance
- Medical claim: RM5000/year for outpatient, RM40K/year for hospitalization
- Fixed bonus 1.5 months (December)
- Performance bonus average 2-3 months (February)Appraiser(Luxury Goods)ID:57858
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Verifying the authenticity of designer items by examining their features, such as logos, stitching, and materials, and using specialized tools or techniques.- Evaluating the condition of the items to determine their value. This involves checking for any wear and tear, damages, or repairs that may affect the item's worth.- Setting prices based on the item's authenticity, condition, brand, and market demand. This requires knowledge of current trends and market values for different brands and products.- Keeping up-to-date with trends, new releases, and changes in the fashion industry to ensure accurate assessments and valuations.- Assisting customers with inquiries, providing information about the authenticity and value of items, and offering advice on buying or selling pre-owned goods.- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)
