5 Jobs for Retail found
Customer Service Administrator (KLIA2)ID:55184
3,300 MYR ~ 2,650 MYRSepangJob Description
As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service Administrator, you will• Customer Support: Provide prompt and courteous assistance to customers via phone, email, chat, and other communication channels.• Issue Resolution: Address customer concerns, troubleshoot problems, and strive for effective solutions to ensure a positive customer experience.• Order Processing: Manage orders, returns, and exchanges efficiently and accurately, maintaining detailed records of transactions.• Product Knowledge: Develop a deep understanding of our products or services to effectively address customer inquiries and provide relevant information.• Documentation: Maintain comprehensive and accurate records of customer interactions, transactions, and resolutions in the company's database or CRM system including documentations of tour group transactions.• Communication: Collaborate with internal teams such as sales, logistics, and finance to coordinate responses and resolve customer issues in a timely manner.• Feedback Collection: Gather customer feedback and insights to identify trends, areas for improvement, and opportunities to enhance the customer experience.• Process Improvement: Contribute ideas and suggestions for improving customer service processes, workflows, and systems to increase efficiency and customer satisfaction.• Compliance: Adhere to company policies, procedures, and compliance standards while handling customer inquiries and processing transactions.
Benefit
・Basic = RM 2,000
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Insurance Coverage
・Staff Discount
・Birthday Token
・Milestone Service:
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
・Year End Celebration on December
・Engagement activities by quarterly with management approval
** Season Parking RM140/monthly under personal cost【URGENT】Project Manager (F&B)ID:54357
7,500 MYR ~ 10,000 MYRBangsarJob Description
Job scope includes but not limited to:- Attend meeting with clients for the construction project- Liaise with supportive staff, Manager or Japan HQ for project planning- Send a request for interior design to Japan HQ (basically design will be handled by Japan side)- Coordinate with stakeholders and manage the project schedule- Liaise with contractors and supervise the operators at site - Follow up the construction progress time to time and make sure it is as scheduled.
Benefit
Basic salary : RM 7,000 - RM9,500
- Car allowance
- Company phone will be provided
<Benefit>
AL & MC
Medical allowance
Insurance
Bonus : once a year (subject to company performence)Training ManagerID:54903
8,000 MYR ~ 12,000 MYRShah AlamJob Description
- To conduct dealer training needs analysis (TNA) and formulate strategies to improve dealer service quality through Soft Skills Training that meet market situation- To plan annual training targets and schedule and to ensure proposer execution as intended- To implement training plan in accordance with company program and direction- To conduct - demand Soft Skills Training such as Management and Communication, Product, relevant Sales & Customer Satisfaction Index (SSI & CSI) courses to meet market situation- To conduct on-site evaluation of dealer or dealer personnel skill level as part of ensuring their competency level meets company desired standard- To evaluate trainees competency and to report on evaluation results and findings to Management - To initiate and monitor training improvement activities
Benefit
• Annual leave
• EPF, SOCSO, Medical Leave
• Outpatient coverage
• Dental, Wellness (gym, yoga class etc), optical
• Clinic visitAppraiser(Luxury Goods)ID:54525
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCCJob Description
- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
Benefit
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Sales Executive/Sales Manager - Retail & Online (KL)ID:53734
3,500 MYR ~ 9,000 MYRBukit Bintang/KLCCJob Description
-To identify market requirements and grow the business.-Responsible for detailed channel management and dealers’ target.-To monitor and build market shares in the market.-To lead dealers to achieve key performance measures and solve their inquiries on products, promotions and after-sales services.-To maximize brand presence and awareness in the market.-To manage channel development and relationship management.
Benefit
-Got commission
-Follow ALL KL public holidays; If public holidays fall on Saturday, there will be an additional one-day replacement leave
-Free parking
-AEON birthday voucher worth RM 150
-Medical claim
-Snacks and tidbits in the pantry
-Monthly birthday celebration
-Staff purchase discount
-Festive gifts such as CNY and Mid-Autumn Festival
-Quarterly Employee Excellence Award RM 1,500 / RM 500
-Quarterly team building
-5-Year Long Service Award and above
-Annual dinner and etc.
