3 Jobs for Retail found
Customer Service Administrator (KLIA2)ID:56587
3,150 MYR ~ 4,150 MYRSepang工作内容
・Manage tour group operations: Achieve the Monthly Tour Group Sales Target through various strategies such as disseminating in-store promotions, engaging Tour Group Leaders in chat groups, recruiting new Tour Group Leaders for customer database expansion. Execute Tour Group Leaders Incentive programs in compliance with Company Policies.・Deliver exceptional customer service: Provide prompt and courteous support across various channels via phone, email, or chat including tour groups to address inquiries, troubleshoot issues, and ensure customer satisfaction. Oversee customer storage and lost items in accordance with MAHB and company regulations and procedures.・Manage customer feedback and complaints: Manage all customer complaints or feedback, providing suitable solutions or alternatives in a timely manner, regardless of whether they originate from tour groups, online platforms, or walk-ins. Follow up to ensure resolution.・Maintain product knowledge: Gain a deep understanding of the company's products or services to effectively assist customers and answer questions accurately.・Perform administrative tasks: Manage daily and monthly administrative duties related to sales, commissions, cash handling, data entry, reports including customer & tour group feedback, and other assigned tasks.
福利制度
・Basic = RM 2,500 ~ 3,500
・Transport Allowance = RM 450
・Meal Allowance = RM 200
・Incentive = RM 0 ~ RM 650 (Variable, depending on the monthly overall store sales)
・OT Pay
・Normal Day = OT hours x1.5
・Rest Days = OT hours x 2.0
・Public Holiday = OT hours x 3.0
・Company handphone provided
・AL: 14 days
・MC: 14 days
・Medical Insurance Coverage
・Dental Coverage = RM 300
・Staff Discount
・Birthday Token
・Milestone Service:
・3 years (entitle to insurance coverage for dependents)
・5 years (RM 1000)
・10 years (RM 3000)
・Company event for every main festival (Raya, CNY and Deepavali)
** Season Parking RM160/monthly under personal costSales Staff in Retail StoreID:55975
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCC工作内容
- Greet customers warmly and provide assistance with their shopping needs.- Offer product information, recommendations, and answer questions to enhance the customer experience.- Handle customer complaints and returns professionally, ensuring customer satisfaction.- Maintain a thorough understanding of the store’s products, including features, benefits, and brand information.Stay updated on new arrivals, promotions, and trends in the branded goods market.- Participate in store promotions and marketing campaigns.- Conduct inventory checks and ensure products are displayed neatly and attractively.Store Maintenance:- Ensure the store environment is clean, organized, and visually appealing.Handle cash register transactions accurately and process payments efficiently.- Taking photos of products and managing product listings across multiple eCommerce platforms- Reply to online enquiries and arrange shipment or collections with customers- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition
福利制度
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)Appraiser(Luxury Goods)ID:55976
3,700 MYR ~ 4,000 MYRBukit Bintang/KLCC工作内容
- Verifying the authenticity of designer items by examining their features, such as logos, stitching, and materials, and using specialized tools or techniques.- Evaluating the condition of the items to determine their value. This involves checking for any wear and tear, damages, or repairs that may affect the item's worth.- Setting prices based on the item's authenticity, condition, brand, and market demand. This requires knowledge of current trends and market values for different brands and products.- Keeping up-to-date with trends, new releases, and changes in the fashion industry to ensure accurate assessments and valuations.- Assisting customers with inquiries, providing information about the authenticity and value of items, and offering advice on buying or selling pre-owned goods.- Learn and master appraiser's skill set to assess value of luxury goods across multiple brands, based on authenticity and condition- Answering to phone and whatsapp enquiries of customers looking to sell their pre-loved goods- Build trust and develop long-term relationships with customers, providing excellent service and support to clients- Achieve monthly target for purchasing of goods- No penalty if sell fake
福利制度
- 10 days annual leave (+ 1 day every year)
- Overtime allowance
- Medical insurance (after completion of trial period)
- Bonuses based on company performance and individual performance (once a year)
- Annual salary assessment (linked to performance)
