24 Jobs: Job Vacancies for Custmer support/service Positions
Procurement ExecutiveID:59702
4,000 MYR ~ 6,000 MYRShah AlamJob Description
• Support HOD in supervising and guiding department team members.• Issue PO, verify PO accuracy and ensure compliance with procedures.• Source, evaluate quotation and negotiate pricing, delivery terms and commercial conditions.• Review supplier price revisions and verify justification.• Follow-up with suppliers to ensure on-time delivery and quality of goods.• Assist in supplier evaluation according to ISO standards.• Meet and audit suppliers when required to assess their processes, capability and compliance.• Maintain good suppliers’ relationships.• Manage procurement records, documentation, and filing to ensure accuracy, traceability and audit-readiness.• Assist in preparing procurement reports and data summaries for HOD or management review.• Support internal and external ISO audits related to procurement.• Assist in improving procurement processes and workflow efficiency.• Performs any other duties as assigned by Superior.
Benefit
Salary Package : RM3,500 - RM6,000
Leaves:
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- SL: 14 / 18 / 22 days
EPF, SOCSO, EIS entitlement
Others:
• Meal coupon (monthly)
• Executive position allowance
• Insurance: GHS, GPA
• Outpatient medical (pay and claim basis)
• Free parking
• Yearly performance bonus
• Salary adjustment after probation (based on individual performance)Customer Service ExecutiveID:59599
3,800 MYR ~ 4,400 MYRGeorgetownJob Description
1. Order management• Process sales orders accurately in ERP system• Monitor order status and ensure on-time fulfilment• Handle order changes, cancellations, and expedite requests2. Customer Account Management• Support Sales PIC for assigned customers• Respond promptly to inquiries regarding order status, shipment and billing enquiries• Build and maintain strong working relationships with customers3. Customer Account Management• Generate shipping documents and ensure billing accuracy• Support credit note / debit note processing
Benefit
- AL 12 days
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting tripService Desk Agent (IT - Thai Speaker)ID:59403
3,500 MYR ~ 6,350 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 5,500
・Shift allowance = RM 250
・Language Allowance = RM 600
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Cantonese Speaker)ID:59402
3,500 MYR ~ 4,050 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 3,800
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Mandarin Speaker)ID:59401
3,500 MYR ~ 4,050 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 3,800
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Korean Speaker)ID:59400
3,500 MYR ~ 7,450 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 6,000
・Language Allowance = RM 1,200
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Service Desk Agent (IT - Japanese Speaker)ID:59387
3,500 MYR ~ 6,950 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 5,500
・Language Allowance = RM 1,200
・Shift allowance = RM 250
・AL:14d, MC: 14d (increase based on service year)Customer Service - Cantonese Speaker (Fresh Grads OK)ID:58923
3,700 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveSales Coordinator ID:58876
4,000 MYR ~ 6,000 MYRShah AlamJob Description
• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery• Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction• Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction• Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection• Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues• Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers • Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings• Market planning, analysis, and business development
Benefit
Salary Package : RM 3,500 - RM 5,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc （MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to changePersonal AssistantID:58849
4,000 MYR ~ 5,000 MYRShah AlamJob Description
a) Assist the Director in the overall operations of the company and mobilize resources to ensure delivery of customer satisfaction, complaint handling and risk management and other functions which may be required.b) Appointed as Internal Auditor to carry out the internal audit at least once a year. (FSSC & GDPMD)c) Responsible to coordinate with all departments to ensure operating practices, procedures and processes required will fully implemented.d) Responsible to coordinate with customer to maintain the strong relationship and customer’s needs.e) Support the sales & marketing team by providing of product information/document.f) Responsible for new product souring either from local or oversea when is required.g) Responsible for issuing of oversea PO and import shipment follow up with forwarder.h) Responsible for SST exemption application, import permit, new/renew business license applicationi) Liaise with the insurance agent for the insurance claim.j) Overall responsible for the employee recruitment, employee introduction/orientation, training needs and opportunities, job descriptions and performance reviews.k) Other duties as assigned by superior from time to time.
Benefit
- Annual Leave:
Less than 2 years: 12 days
2-5 years: 15 days
5 years and above: 18 days
- Medical Leave
- Medical Claims
- Performance Bonus
