26 Jobs: Job Vacancies for Custmer support/service Positions
Content Reviewer in Bangsar South(Japanese speaker)ID:58671
6,000 MYR ~ 10,000 MYRBangsarJob Description
You will be responsible for reviewing posts, videos, audio, images, and text content on online platforms, and classifying, evaluating, or removing them based on client guidelines (such as those for social media, video streaming, or e-commerce platforms).- Review, classify, and remove user posts or accounts in accordance with client policies- Investigate, escalate, and resolve content that may be inappropriate, harmful, or in violation of guidelines- Act as an advocate for user community safety, ensuring a secure and positive online environment- Propose improvements to processes and initiatives that enhance work quality and efficiency- Participate in ongoing training programs and team discussions for continuous development
Benefit
- Annual Leave
- Medical Leave【Jp speaker】Medical ReceptionistID:58372
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearQA Manager (Local Japanese Speaker)ID:58209
8,000 MYR ~ 8,800 MYROther Kedah DistrictJob Description
Job Purpose:To ensure all products meet stringent quality standards, regulatory requirements, and customer specifications by leading the QA team, optimizing processes, and driving continuous improvement initiatives.Key Responsibilities:1. Quality Systems & Compliance- Maintain ISO 9001 & ISO 14001 compliance.- Document and update Work Standards, SOPs, Manufacturing Specifications and other documents.2. Process and Product Quality:- Oversee In-Process inspections.- Investigate root causes of defects using 5Whys, Fishbone, 8D and other methodologies.- Implement Corrective Actions (CAPA) towards certain defects/issues.- Work with other departments PIC to confirm on Non-conformance range, root causes, CAPA in the event of quality issues.3. Team & Resource Management:- Supervise a team of QA Foreman Leaders, technicians across shifts as well as engineers. Ensure man power is enough to run operation.- Schedule and validate calibration of measurement equipment. Ensure all equipment are able to measure with high accuracy and reliable. Troubleshoot or deal with equipment vendors for any issues (trouble, calibration, etc).
Benefit
-Transport allowance RM 320
-Yearly Bonus depending on company and individual performance
-Medical insurances
-PH
-ALPlating Sr Engineer (Local Japanese Speaker)ID:58207
3,600 MYR ~ 5,500 MYROther Kedah DistrictJob Description
【Job description】1. To plan and organize production activities to achieve optimum efficiency and output.2. Production line support, work closely with the supervisors and production as to learn and train on trouble shooting3. To monitor stability of production by analyzing process flow, process parameter and equipment issue.4. To lead and train production team in applying new instruction and critical procedure.
Benefit
-Transport allowance RM 320
-Yearly Bonus depending on company and individual performance
-Medical insurances
-PH
-ALElectrical Sr Engineer (Local Japanese Speaker)ID:58205
3,600 MYR ~ 5,500 MYROther Kedah DistrictJob Description
【Job description】1. Support major machine trouble2. Manage machine spare part and preventive maintenance.3. Communicate with Japan side for any related to electrical technical issue4. Developing, reviewing, updating, modifying, and approving electrical design plans and work schedules.5. Liaising with clients and other engineers to ensure projects are completed to specifications.6. Maintaining and improving existing machine and equipment.7. Participating in conferences, events, and networking and learning opportunities.8. Drawing up budgets, schedules, company regulations, and various other documents.9. Analyzing existing processes and scheduling meetings to discuss improvement initiatives.10. Conducting research, performing diagnostics and troubleshooting equipment.11. Communicate with Japan side for any related to technical issue.
Benefit
-Transport allowance RM 320
-Yearly Bonus depending on company and individual performance
-Medical insurances
-PH
-ALProgram Management ExecutiveID:58146
3,860 MYR ~ 6,360 MYRBukit MinyakJob Description
• Ensure timely processing activities such as customers’ orders/ booking /reschedule, timely shipments and billing• Liaising with Planners on order acknowledgements and schedule changes.• Coordinating with Logistics on shipments and delivery to the customers.• Coordinating customer returns and process the necessary documentation such as RMA and credit/ debit notes• Handle customer inquiries/ RFQ/ sample request• Managing customer-stocking programs – forecast loading (Vendor Management Inventory Program),• Process hub pull invoicing if customer participate in VMI/SMI program
Benefit
- AL: 12 days, increase gradually based on company policy.
- Individual Insurance
- Outpatient clinic - RM90 per visitation
(RM1,000 per annum)
- Specialist- RM350 per visitation (RM2,000 per annum)
- Dental (RM300 per annum)
- Transport allowance
- Internet allowance
- Mobile allowance (Depend)
- Toll claimable (Candidate from Island only)
- Individual bonus - 1month fixed
- Increment every year (July) - Rate based on performanceSupply Chain LeaderID:58092
6,000 MYR ~ 8,000 MYRSimpang Ampat, Bukit MinyakJob Description
- Assist the Planning Manager in the daily operations and management of the Supply Chain Department.- Support the Planning Manager in executing departmental objectives and work plans, while monitoring the implementation progress.- Possess comprehensive knowledge of all supply chain functions; readily cover duties for absent/vacant positions in customer service, planning, buyer, or shipper.- Assist buyer with MRP runs, issue PO to suppliers, follow up on material delivery dates, and maintain supplier relationships.- Support planner in production scheduling to ensure on-time completion of production plans.- Assist customer service in order review, communicate delivery timelines to customers, and maintain customer relationships.- Support shippers with shipment execution, prepare customs clearance documents, complete customs registration, generate system invoices, and arrange logistics transportation.- Monitor compliance with departmental workflows, systems, and policies; oversee daily operations across customer service, planning, procurement, and logistics.- Maintain proficiency in departmental management systems, environmental/quality documentation, and support internal/external audits.- Implement effective cost control measures to reduce logistics, procurement, and operational expenses.- Optimize inventory levels, actively participate in controlling/disposing of obsolete/slow-moving materials to minimize stock and costs.- Consolidate KPI data, analyse root causes for underperformance, propose improvements, and drive implementation.- Coordinate internal/external collaboration, handle exceptions, and foster conducive operational environments.- Complete other tasks assigned by leadership.- To ensure RBA, Supplier Code of Conducts requirements are being met.- To approve Purchase Order, Delivery Order, Invoice.
Benefit
- Annual Leave:
0-2 years: 16 days
2-5 years: 20 days
5 years above: 23 days
- Medical Leave
0-2 years: 14 days
2-5 years: 18 days
5 years above: 22 days
- Company Insurance
- Medical Claim: RM 1,500 / year
- 13 months Bonus (December)
- Performance Bonus (before CNY)
- Transport Allowance: RM10/day
- Phone & Internet Allowance: RM100
- OT Claims
- Mileage: RM 0.80 / kmCustomer Service - Cantonese Speaker (Fresh Grads OK)ID:57980
3,500 MYR ~ 4,200 MYRPutrajaya/Cyberjaya, Other KL DistrictJob Description
- Provides an administrative support service to the Managed Services Client Service Desk team.- Provides entry level administrative tasks as required by the team.- Responsible for receiving, validating, and logging client requests, capturing the detail of the request.- Ensures the correct escalation procedure is followed on all critical calls and requests and assists with analyzing and interpreting the request to ensure the correct categorization and prioritization.- Works closely with colleagues to ensure the user is kept updated on the progress in relation to the resolution of the pending tickets / requests.- Ensures all relevant documents related to the tickets / requests are maintained, including the client’s information.- Communicates in a professional manner, provide updates and ensure clients are aware of the actions that are being undertaken on their behalf.- Performs any other related task as required.
Benefit
- Mobile Allowance RM200
- Annual Performance Individual Bonus
- Medical Benefit
- Dental Benefit
- Wellness Benefit
- Annual Leave
- Medical LeaveClient Services Executive (Japanese Speaker)ID:57814
7,000 MYR ~ 9,000 MYRBukit Bintang/KLCCJob Description
<Job Description>• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supe
Benefit
- Monday to Friday, office hours 8:00 ～ 17:00
- Malaysian Public holiday: You can choose to apply for a compensatory day off or get paid for working on a holiday.
- AL: 14 days
- MC: 14 days
- Work Life Balance
<Benefits>
- Health Insurance
- Dental Insurance
- Free breakfast and lunch
- Corporate Events
- Corporate Training
- Health Screening
- Vision Benefit【Japanese speaker】Customer Service cum Medical Translator ID:57518
3,000 MYR ~ 5,000 MYRMont KiaraJob Description
This is a clinic that provides Japanese style of medical services and hospitality.- Administration job dealing with Japanese/local insurance- Medical translation, support and guidance between doctors and patients for consultation- Daily/monthly accounting task (basic)- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required
Benefit
Total salary package : 3000~5000 MYR
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per year
