35 Jobs: Job Vacancies for Custmer support/service Positions
Junior Kitchen StaffID:58874
3,000 MYR ~ 3,500 MYRMont KiaraJob Description
1. Cooking and Preparation Duties:- Cooking ingredients according to recipes.- Preparing and managing ingredients (mise en place).2. Kitchen Hygiene Management:- Washing cooking utensils and dishes.- Cleaning and maintaining hygiene throughout the kitchen area.3. Team Coordination:- Collaborating with Hall Staff to ensure the smooth and timely serving of food.
Benefit
- Salary: RM 3,000 ~ RM 3,500 (Depending on experience)
- Working Hour:
①10:00 - 19:30 (Break time: 15:00 - 16:30)
②12:30 - 22:00(Break time: 15:00 - 16:30）
- AL: 10days
- MC: 14days
- EPF, SOCSO, EIS
- Medical Benefit: Injuries sustained within the restaurant premises are covered up to a specific amount.
- Staff Meal: You can eat anything from the menu for RM5.
- Transportation Allowance: RM8 provided per working day.
- Medical Check upSales Coordinator ID:58876
3,500 MYR ~ 5,000 MYRShah AlamJob Description
• Handle sales transactions, including processing orders, issuing invoices, and coordinating with various departments to ensure timely delivery• Respond to customer inquiries, complaints and claims promptly and professionally, providing effective solutions and maintaining customer satisfaction• Provide after-sales service, addressing any post-purchasing concerns, coordinate repairs and replacements and ensure customer satisfaction• Actively engage with potential and existing customers, understand their needs and offer suitable furniture solution from our collection• Cultivate and maintain strong relationships with Japanese suppliers, ensure smooth communication, coordinate product availability, product negotiations and resolving any issues• Stay updated on product knowledge, including the latest trends and features of our products, to effectively guide and advise customers • Communicate effectively in both English and Malay for internal coordination, including collaborating with team members and participating in meetings• Market planning, analysis, and business development
Benefit
Salary Package : RM 3,500 - RM 5,000
Benefits：
- EPF,SOCSO
- Insurance entitled for sickness, hospitalized and etc （MSIG）
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- Meal Allowance：55RM/month (Coupon@Canteen）
- Transportation allowance : RM150 (included in salary package)
- Bonus : subject to the company performance
*Subject to changePersonal AssistantID:58849
4,000 MYR ~ 5,000 MYRShah AlamJob Description
a) Assist the Director in the overall operations of the company and mobilize resources to ensure delivery of customer satisfaction, complaint handling and risk management and other functions which may be required.b) Appointed as Internal Auditor to carry out the internal audit at least once a year. (FSSC & GDPMD)c) Responsible to coordinate with all departments to ensure operating practices, procedures and processes required will fully implemented.d) Responsible to coordinate with customer to maintain the strong relationship and customer’s needs.e) Support the sales & marketing team by providing of product information/document.f) Responsible for new product souring either from local or oversea when is required.g) Responsible for issuing of oversea PO and import shipment follow up with forwarder.h) Responsible for SST exemption application, import permit, new/renew business license applicationi) Liaise with the insurance agent for the insurance claim.j) Overall responsible for the employee recruitment, employee introduction/orientation, training needs and opportunities, job descriptions and performance reviews.k) Other duties as assigned by superior from time to time.
Benefit
- Annual Leave:
Less than 2 years: 12 days
2-5 years: 15 days
5 years and above: 18 days
- Medical Leave
- Medical Claims
- Performance BonusIT Infrastructure & Project EngineerID:58800
3,200 MYR ~ 4,000 MYRMont KiaraJob Description
■ JOB SUMMARY We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects.This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts.The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.■ KEY RESPONSIBILITIES・Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.・Support implementation of network and system integration projects, ensuring timely delivery and quality standards.・Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.・Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.・Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.・Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.・Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.・Deliver basic end-user or client training and handle project handovers when required.
Benefit
・Basic Salary = RM 3,200 ~ RM 4,000
・AL: 12 days (increase based on service year)
・MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
・Maternity Leave, Paternity Leave
・Compassionate Leave
・Anniversary Leave
・Mobile phone provided
・Laptop provided
・Season Parking provided
・All business expenses claimable (mileage = RM 0.80 / km)
・Meal allowance provided in any outstation business trip
・Medical checkup upon joining (company expenses)
・Medical benefits: claim according to receipt (RM 200 monthly)
・Special achievement incentivesIT Infrastructure & Project AssistantID:58799
3,000 MYR ~ 3,600 MYRMont KiaraJob Description
■ JOB SUMMARY We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects.This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts.The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.■ KEY RESPONSIBILITIES・Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.・Support implementation of network and system integration projects, ensuring timely delivery and quality standards.・Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.・Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.・Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.・Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.・Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.・Deliver basic end-user or client training and handle project handovers when required.
Benefit
・Basic Salary = RM 3,000 ~ RM 3,600
・AL: 12 days (increase based on service year)
・MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
・Maternity Leave, Paternity Leave
・Compassionate Leave
・Anniversary Leave
・Mobile phone provided
・Laptop provided
・Season Parking provided
・All business expenses claimable (mileage = RM 0.80 / km)
・Meal allowance provided in any outstation business trip
・Medical checkup upon joining (company expenses)
・Medical benefits: claim according to receipt (RM 200 monthly)
・Special achievement incentives【Japanese speaker】Customer Service cum Medical Translator ID:56613
6,500 MYR ~ 7,000 MYRBukit Bintang/KLCCJob Description
This is a Consultation Service Center that provides Japanese style of medical services and hospitality.- Perform as a clinic receptionist, liaise with walk-in & call-in customers (Outlook Email)- Make a booking for call-in customers- Administration job dealing with Japanese/local insurance(Company will provide Training)- Medical translation, support and guidance between doctors and patients for consultation- Miscellaneous job related to daily clinic operation- Report to Japanese MD - Others when required- Company provide 1 month Traning (Medical terminology and other medical knowledge and skills)※Even though you don't have medical knowlege or background, we are waiting for your application
Benefit
- EPF, SOCSO Provided
- Transportation Allowance
- AL : 10 days
- MC : 14 days
- Bonus: provided according to company achievement/once per yearDesktop Support Assistant Team Lead (12 Months Contract Basis - Renewable)ID:58770
5,000 MYR ~ 7,000 MYRBangsarJob Description
■ JOB SUMMARYThe Desktop Support Assistant Team Lead is responsible for overseeing a team of Desktop Support Engineers to ensure efficient delivery of technical support services for hardware, software, and network-related issues.This role combines hands-on technical expertise with leadership responsibilities, including task allocation, performance monitoring, and process improvement.The Assistant Team Lead ensures that all service requests are resolved within defined SLAs, escalates critical issues appropriately, and drives a culture of collaboration and customer satisfaction within the team.■ MAIN JOB TASKS & RESPONSIBILITIES・Team Leadership and Supervision: Lead and manage a team of approximately 10 Desktop Support Engineers, providing guidance, mentoring, and performance feedback to ensure high service quality.・Workload Management: Allocate and prioritize daily support tasks, ensuring timely resolution of incidents and requests in accordance with SLAs.・Technical Escalation: Act as the escalation point for complex technical issues, providing advanced troubleshooting and coordinating with higher-level IT teams when necessary.・EUC Hardware Support: Oversee and support the installation, configuration, and troubleshooting of PCs, laptops, MacBooks, smartphones, tablets, printers, scanners, and other IT peripherals.・Software and System Support: Ensure effective deployment, configuration, and troubleshooting of Microsoft Windows, Microsoft Office, and other client software applications.・Process and Documentation Management: Maintain accurate documentation of incidents, resolutions, and team performance metrics to support continuous improvement and audit readiness.・Project Coordination: Support and lead initiatives related to hardware refresh, software rollout, and other IT infrastructure projects, ensuring smooth execution within schedule and budget.・Training and Knowledge Sharing: Conduct regular team training sessions to enhance technical skills and ensure adherence to company standards and best practices.・Collaboration with IT Stakeholders: Work closely with infrastructure, network, and security teams to improve overall end-user experience and operational efficiency.・Customer Relationship Management: Maintain positive communication with end-users, ensuring their technical issues are addressed promptly and professionally.・Service Reporting: Track and report team performance, ticket resolution metrics, and user satisfaction trends to management.・Ad Hoc Responsibilities: Perform additional duties or projects as assigned by management to support departmental and organizational objectives.
Benefit
・Basic Salary = RM 5,000 ~ RM 7,000
・Travelling Expenses = RM 0.30/km (bike), RM 0.60/km (car)
・AL = 15d, MC = 14d
・Hospitalization Leave = 60d
・Medical Car provided
・Insurance provided (Great Eastern)
・OT Rate
> Normal Time: RM 15/h
> Midnight: RM 20/h
> Saturday: RM 20/h
> Sunday: RM 30/h
> Public Holiday: RM 40/hSales & Logistic Executive - MelakaID:58761
3,500 MYR ~ 5,500 MYRMalaccaJob Description
Job Summary• Responsible to ensure the Parts department daily activities and operation run smoothly within the deadline and procedure.Key Responsibilities• To support in overall sales operation including commercial, logistics and JIT operation. (Shipment monitoring, Inventory control and Delivery monitoring).• To liaise with exporters for orders, price negotiation and product availability.• Strong experience & sensitivity in cost management (inclusive but not limited to quotation, cost & profit analysis).• To follow up closely on the potential new business opportunities and existing business.• To identify and resolve business problem through discussion and negotiation with the supplier and customers.• To ensure all sales and customer documentation including all mandated report is up to date, available and presented on time.• To responsible for the sales collection and adhere to credit control.• To ensure effective and clear communication within the sales team, customer, supplier and others department across the organization.• To execute any additional duties as assigned by Management from time to time.
Benefit
• EPF Employer Contribution: 15%
• Company trip
• Medical and dental benefit
• Group H&S and PA
• Company dinner
• Minimal 2 months performance bonus
• Oversea training opportunity
• Attendance allowance RM100
• Meal Allowance RM50
• Transport Allowance RM500 max (depends on distance from home to company)Commercial HeadID:58753
16,300 MYR ~ 21,300 MYRShah AlamJob Description
The suitable candidate will lead and drive strategic business growth and transformational changes to achieve strong leadership in targeted segments as a super-efficient industrial distributor to the customers.The Commercial Head will have responsibility for the top-line and bottom-line performance, and his/her key scope of responsibilities include:1. Developing, driving, and executing the budget plan to meet and/or exceed P&L expectations.2. To develop and execute a business plan that aligns commercial strategies to operational requirements & financial expectations. Such a strategic and operating plan that includes value creation initiatives and organizational development plans and driving sales and operational performance.3. To continuously drive modernization and transformation of company through digitalization.4. Building a high-performance company culture based on innovation, business excellence and “Best-in-Class” approach. He/she will provide appropriate leadership to his/her head of functions and to his entire organization so as to inspire individual and collective performance achievement and good community morale. He/she must strive to be a source of inspiration and positivity5. The Commercial Head must be able to partner and collaborate effectively with group functional heads and his/her Branch Manager.
Benefit
- Transport allowance
- Annual Leave
- Medical Leave
- Compassionate Leave
- Paternity and Maternity LeaveSenior IT Infrastructure & Project EngineerID:58694
4,000 MYR ~ 5,000 MYRMont KiaraJob Description
■ COMPANY DESCRIPTIONThe company founded in 1996 and has built nearly three decades of experience in the IT industry.The company provides IT infrastructure construction (such as network and server systems), cloud solutions (including setup, migration and hosting), web and application development, and digital marketing/digital systems solutions.With operations spanning Japan and overseas, the company is positioned as a one-stop partner for infrastructure build, web/app development, operation and maintenance.■ JOB SUMMARY We are looking for a proactive and versatile IT Infrastructure & Project Engineer to support the planning, implementation, and maintenance of IT infrastructure projects.This role involves managing network and system-related initiatives while providing occasional technical support and administrative assistance for IT operations and client accounts.The ideal candidate is technically skilled in networking and systems, with growing interest in IT project management and infrastructure lifecycle management.■ KEY RESPONSIBILITIES・Assist in planning and coordinating IT infrastructure projects, including network, server, and workstation setup, upgrade, and maintenance.・Support implementation of network and system integration projects, ensuring timely delivery and quality standards.・Perform network configuration and troubleshooting (e.g., VLAN, routing, switching, connectivity issues) to ensure system stability and optimal performance.・Coordinate with vendors, clients, and internal teams to ensure smooth project execution and proper documentation.・Provide technical and administrative support for IT systems, including web portals, user accounts, and system access management.・Participate in IT asset management, project reporting, and documentation of infrastructure changes and configurations.・Contribute to the development of standard operating procedures (SOPs) for IT support and project delivery.・Deliver basic end-user or client training and handle project handovers when required.
Benefit
・Basic Salary = RM 4,000 ~ RM 5,000
・AL: 12 days (increase based on service year)
・MC: <2Y 14 days, 2Y ~ 5Y 18 days, >5Y 22 days
・Maternity Leave, Paternity Leave
・Compassionate Leave
・Anniversary Leave
・Mobile phone provided
・Laptop provided
・Season Parking provided
・All business expenses claimable (mileage = RM 0.80 / km)
・Meal allowance provided in any outstation business trip
・Medical checkup upon joining (company expenses)
・Medical benefits: claim according to receipt (RM 200 monthly)
・Special achievement incentives
