25 Jobs: Job Vacancies for Custmer support/service Positions
Logistics CoordinatorID:60772
2,800 MYR ~ 3,800 MYRKota Damansara/Petaling JayaJob Description
• Process goods receiving and inventory transactions in SAP.• Prepare import, export, and shipping documents.• Coordinate shipments with warehouse teams, suppliers, and freight forwarders.• Process stock transfers, loan orders, and return shipments.• Check freight, shipping, and duty invoices for accuracy.• Manage marine insurance declarations and assist with claims when required.• Maintain proper shipping and inventory records for audit purposes.• Support stock counts, inventory audits, and other logistics projects.• Perform other operational and administrative duties as assigned.
Benefit
Salary range: ~RM2,800 - RM3,800
<Leaves>
• Annual Leave: 15 days, +1 day for every successful completion of service, max. 20 days)
• Medical Leave: 14 days
<Other benefits>
• Insurance: Outpatient and inpatient, group hospitalization, specialist
• Hybrid Working
• Product Purchase + Entitlement
• Dental: RM300 subsidiary
• Health Screening
• Performance Bonus
• Quarterly incentiveAdmin & Logistic ExecutiveID:60730
4,000 MYR ~ 5,000 MYRBangsarJob Description
■ JOB OVERVIEWWe are seeking a versatile, detail-oriented Admin & Logistic Executive to join our team.You will provide vital administrative, general accounting, and logistics support to department heads.This is an ideal role for an energetic professional looking to gain well-rounded experience in a multinational chemical trading company.■ KEY RESPONSIBILITIES・General Administration & Office Operations - Manage daily office administrative duties, including file management, mail/courier coordination, and ordering office supplies. - Assist in organizing company meetings, travel arrangements, and basic facility maintenance coordination. - Prepare, scan, and archive general business documentation, contracts, and correspondence.・Accounting & Finance Support - Assist the Accounting Head with basic bookkeeping activities, data entry, and filing of financial records. - Help verify supplier invoices, process claims, and match purchase orders (POs) with delivery orders (DOs). - Assist in generating customer invoices and following up on payment receipts/AR records as directed.・Logistics & Customer Service Support - Assist the Customer Service & Logistics Head in preparing shipping/export/import documentation (DOs, POs, Commercial Invoices, Packing Lists). - Liaise with third-party logistics (3PL) providers, freight forwarders, and warehouse personnel to track shipment schedules and deliveries. - Assist in updating stock/inventory records and tracking shipment statuses for clients.
Benefit
・Basic Salary: RM 4,000 ~ RM 5,000
・AL: <2Y 8d, >5y 16d
・MC: <2Y 14d, 2~5Y 18d, >5Y 22d
・My50 (RM 50 monthly travel pass) claimable
・Medical Claim
・Insurance covering PA, Hospitalization
・Yearly Medical Checkup Subsidy (claimable up-cap RM 360)
・Company Trip (depends on company performance)
・Bonus (twice a year, depends on individual and company performance)
**Average 2 ~4 months【Japanese Speaker】Medical Receptionist cum Clinic AssistantID:60729
3,000 MYR ~ 3,500 MYRKota Damansara/Petaling JayaJob Description
【JOB SUMMARY】The Japanese-Speaking Receptionist cum Clinic Assistant is responsible for delivering efficient reception and administrative support while assisting with the day-to-day operations of the clinic.The position provides support to doctors and patients during consultations, assists with dispensing duties, and ensures that all tasks are carried out accurately and in accordance with the clinic's policies and procedures.【KEY RESPONSIBILITIES】1. Reception Duties• Answer phone calls and handle patient inquiries in a professional manner.• Register patients and manage appointment scheduling.• Prioritize patients based on urgency and clinic procedures.• Handle communication with patients via phone, email, and written messages.• Prepare invoices, billing, and handle payment collection (cash/card).• Maintain patient records, medical files, and documentation.• Assist in insurance claims, approvals, and related coordination.• Prepare reports including daily/monthly sales and attendance records.• Handle filing, scanning, faxing, mailing, and general clerical work.• Liaise with vendors, suppliers, insurance companies, and hospitals when required.2. Clinic Assistant• Check consultation and treatment rooms daily and replenish supplies accordingly.• Check patients’ temperature, height, and weight as required.• Check medicines and clinical supplies regularly, place orders when necessary, and assist with monthly stock counts.• Clean and sterilize surgical instruments in accordance with clinic policies.• Assist with diagnostic tests and other clinical procedures as required.• Check and record the vaccine refrigerator temperature daily.• Assist with emergency procedures and checking of emergency equipment when required.• Adhere to HIBARI CLINIC’s policies and procedures on infection control, patient confidentiality, and clinic operations.3. Dispenser Support• Assist with medication dispensing according to doctors’ prescriptions and clinic procedures.• Key in medications prescribed by doctors and ensure the correct patient, medication, dosage, route, timing, and quantity.• Prepare and pick the correct medication and quantity.• Mix ointments correctly according to doctors’ prescriptions.• Verify and double-check medications before dispensing.• Provide accurate and basic information to patients regarding medication usage and instructions, and consult the doctor when clarification is required.• Maintain accuracy, safety, and compliance with medication dispensing standards.
Benefit
Total salary package : RM3000~3500 (Depend on the experience)
*all included
Working Hours: 7:00 AM to 10:00 PM (8-hour shift with a 1-hour break; shifts are either early or late).
- EPF, SOCSO
- Allowance: petrol, toll, parking
- Bonus: provided according to company achievement/once per yearStudent Affairs OfficerID:60491
4,000 MYR ~ 6,000 MYRKota Damansara/Petaling JayaJob Description
■ ROLE MISSIONTo give our students the best experience we can provide in every step of their journey.This role will also involve executing sales efforts to drive student enrollments, boost course registrations, and promote program offerings, directly contributing to sales targets.■ KEY RESPONSIBILITIES ・Ensure that we follow up with our students regularly after they graduate and track their status. Analyze the information collected and identify ways to improve our products and services.・Oversee and manage student engagement, support services, and communications. Follow up on leads and inquiries, converting potential students into confirmed enrollments.・Reporting on the status of students, reflect on their success rate, propose improvements we can do to increase their success rate.・Define the content, time-to-send and channel of communications that need to go out to the students at every step of their program. Measure the effectiveness of all the communications, e.g. email open rate of every email we send out.・Monitoring all student support channel to ensure that we maintain the expected response time and quality.・Supporting internal and external events on administrative and sales related issues.・Setup and update the event preparation, e.g. platforms, automation, forms, slides and etc
Benefit
・Basic Salary = RM 4,000 ~ RM 6,000
・Life and Medical Insurance
・Medical Claims (Annual RM 5,000)
・Dental and Optical Claims (Annual RM 1,000)
・Parking Allowance
・Gym membership subsidy (Annual RM 840)
・Discounted access to all our investing and trading education programsClient Services Executive (Russian Speaker)ID:60410
7,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Description
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
Benefit
・Basic Salary: RM 7,000 ~ RM 8,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedClient Services Executive (Russian Native)ID:60409
7,000 MYR ~ 8,000 MYRBukit Bintang/KLCCJob Description
■ COMPANY OUTLOOKWe are an international insurance company authorized and regulated by the Cayman Islands Financial Supervisory Authority.By specializing in the provision of investment related insurance products and first class customer service, we have achieved a leading position in the international insurance market.We have a total of 30 employees. Due to the multinational nature of our workforce, we receive inquiries from clients in a variety of languages. Japanese nationals are expected to respond to inquiries from Japanese nationals.However, all internal communication, internal documents, and reports to the supervisor will be in English, so we are looking for someone with English language skills at the level of internal communication in a foreign company.You will be able to enjoy your private life as there is little overtime work.■ JOB DESCRIPTION• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)• Evaluate all products by assessing the risks according to company guidelines and regulations.• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.• Advise clients on the progress of their applications/requests.• Follow up the request on rider added from existing clients.• To perform any incoming changes request.• Apply or adapt knowledge (obtained from training) to the task at hand.• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.• Perform other responsibilities and duties periodically assigned by supervisor/manager.
Benefit
・Basic Salary: RM 7,000 ~ RM 8,000
・Employment Status: Permanent Role
・AL: 14 days, MC: 14 days
・Health Insurance
・Dental Insurance
・Corporate Training
・Health Screening
・Vision Benefit
・Free meal will be provided(Break first and Lunch)
・EPF provided according to labor act
・Corporate Events
・Relocation Package
- One way flight ticket to Malaysia
- Initial Accommodation: One week (6 continuous nights) at a hotel near office (arranged and paid by office)
・VISA: will be providedSenior Customer Service ExecutiveID:60709
5,500 MYR ~ 6,200 MYRBandar Sunway/PuchongJob Description
The Senior Customer Service Executive is responsible for overall customer satisfaction by supporting the Sales Team to ensure customer' needs and concerns is efficiently and effectively managed i.e., to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention.- Develop business process improvement solutions & service quality processes to enhance customer service operations.- Responsible for Key Accounts and Export Sales- Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;- Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling- Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements- Communicate both with internal and external customers i.e. updating customer on delivery schedule- Support the Sales Team to ensure that customers are well assisted, and all enquiries are responded in timely manner;- Handling all customer complaints and addressing the same instantly- Analyse customers' feedback to understand areas for improvement and present the findings to Commercial Director and Marketing Head.- Customer Database Management registering new customer, update customer information- Manage the CRM system, maintain data integrity, identify sales potential and present to superior. Maintain housekeeping of CRM system
Benefit
- AL: Starting from 16 days
- MC: Starting from 14 days
- EPF, SOCSO
- Performance Bonus
- Medical InsuranceSales CoordinatorID:60692
3,000 MYR ~ 3,500 MYRGeorgetownJob Description
【Job Summary】Are you an organized, detail-oriented professional with a passion for customer service, logistics coordination, and operational excellence? An exciting opportunity has arisen to join a premier global manufacturer of advanced electronic components and passive electronic hardware at our Malaysian regional operational subsidiary. As a Sales Coordinator, you will serve as a vital link between our dynamic international and regional sales teams, production logistics, supply chain partners, and our valued corporate clientele across global markets.In this pivotal role, you will take end-to-end ownership of the complete customer order processing workflow. From the moment an order is placed to the final shipping arrangement, your precision and proactivity will ensure seamless transaction flow, timely deliveries, and exceptional customer satisfaction. You will act as the primary operational contact for customer accounts, meticulously monitoring order backlogs, updating reschedule reports, aligning production schedules with customer delivery expectations, and navigating fast-moving supply chain timelines.Beyond day-to-day order desk and shipping logistics, you will play a critical role in supporting the financial health of customer accounts. By working closely with customers, finance, and credit control units, you will actively follow up on outstanding payments strictly in accordance with agreed credit terms and payment schedules. Your strong communication skills and persuasive yet professional approach will ensure healthy accounts receivable metrics while maintaining warm, consultative relationships with clients.Working in a collaborative, supportive, and fast-paced multinational environment, you will also assist sales management and executive leadership with dynamic operational support, reporting, and specialized administrative tasks as assigned by your superiors. If you thrive on multi-tasking, structured problem-solving, cross-departmental collaboration, and delivering service excellence in the electronics manufacturing industry, this role offers an outstanding platform to grow your professional career.【Key Responsibilities】・End-to-End Order Management & Shipping Coordination:- Receive, verify, and accurately input purchase orders into the enterprise resource planning (ERP) system.- Coordinate closely with factory planners, warehouse management, and freight forwarders to schedule timely export/local shipments and prepare required shipping documentation.- Monitor order execution to ensure delivery deadlines and customer lead times are consistently achieved.・Backlog Management & Rescheduling Reports:- Maintain, analyze, and regularly update customer order backlog status reports.- Promptly communicate schedule adjustments, delivery revisions, or manufacturing updates to clients with proactive solutions.- Serve as the frontline inquiry point for order statuses, shipment tracking, and lead-time consultations.・Credit Control & Payment Follow-Up:- Track customer payment schedules based on assigned credit terms (e.g., Letter of Credit, Telegraphic Transfer, net payment terms).- Engage in regular, courteous, and effective payment follow-ups to ensure timely settlements and minimize overdue receivables.- Liaise with internal accounting and sales teams to resolve billing disputes, credit hold clearances, or invoice discrepancies.・General Sales & Administrative Support:- Prepare regular sales performance reports, backlog summaries, and administrative analytics for department heads.- Assist in maintaining accurate customer master records, pricing agreements, and contract files.- Carry out ad-hoc duties, special administrative assignments, and cross-functional support tasks as directed by superiors.
Benefit
*Salary : RM3000-RM3500
*Incentive : Bonus (Increment)
*Allowance : Good AttendanceRM100 & TransportRM70
(Car park fee will be provided, located near to office)
*EPF, Welfare are appliedCustomer Service ExecutiveID:60691
2,800 MYR ~ 3,800 MYRBukit Bintang/KLCCJob Description
• Handle customer and distributor enquiries via phone, email, WhatsApp, and face-to-face in a professional and timely manner. • Provide accurate information regarding company products, pricing, promotions, membership, incentives, and order-related enquiries. • Respond promptly to customer enquiries and follow up until issues are resolved. • Handle and resolve customer complaints while ensuring a high level of customer satisfaction. • Process customer orders and maintain accurate customer records and databases. • Support the Company's e-Invoice process and ensure customer documentation is completed accurately. • Coordinate with internal departments to ensure smooth order processing and efficient customer support. • Assist in communicating company announcements, operational updates, promotions, and important information to customers and distributors. • Prepare daily, weekly, monthly, and annual operational reports. • Provide feedback and suggestions to improve customer service processes and operational efficiency. • Perform other duties and ad hoc assignments as assigned by Management.
Benefit
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
Annual leave
- Less than 2 years 12 days
- 2 years above - 14 days
- 5 years above - 16 days
- 10 years above - Every year increase 1 day to max 30 days
Medical leave
- Less than 2 years - 14 days
- 2 years above - 18 days
- 5 years above - 22 daysGeneral Affairs cum Administration Executive (Japanese Speaker)ID:59951
4,000 MYR ~ 5,000 MYROther Selangor DistrictJob Description
■ COMPANY DESCRIPTIONWe are a Malaysian-incorporated manufacturing company specializing in electronic components, particularly lead terminals for aluminum electrolytic capacitors, which are essential components used in a wide range of electronic devices.The company operates as a subsidiary of a well-established Japanese electronics group.Currently, we are seeking a Japanese-speaking professional to support the General Affairs and Administration function, as well as to serve as a support role to Japanese expatriate and in-coming Japanese visitors.■ JOB RESPONSIBILITIES・General Affairs & Administration Support - Provide comprehensive general affairs and administrative support to ensure smooth daily office operations. - Assist the HR & Administration Manager in handling administrative matters, documentation, and internal coordination. - Manage office supplies, facilities-related matters, vendors, and service providers. - Coordinate meeting arrangements, meeting rooms, and internal events. - Handle general correspondence, filing, record-keeping, and document control in accordance with company procedures.・Japan HQ Communication & Coordination - Act as a communication bridge between Malaysia operations and Japan HQ. - Support Japanese–English communication through email correspondence, meeting coordination, and basic interpretation/translation when required. - Assist in preparing bilingual documents, reports, and presentation materials for submission to Japan HQ. - Coordinate and follow up on requests, instructions, and information exchange from Japan HQ.・Japanese Expatriate & Visitor Support - Support arrangements for Japanese expatriates and visitors during business trips to Malaysia, including: - Travel, accommodation, transportation, and meeting schedules - Office access, facilities usage, and local support - Assist in coordinating visa-related documentation, invitation letters, and administrative requirements (under guidance of HR/Admin Manager). - Provide general support to ensure smooth onboarding and business visits for Japanese expatriates.・HR & Administrative Assistance - Support HR-related administrative tasks such as onboarding documentation, employee records, and internal announcements. - Assist in coordinating training sessions, internal meetings, and company activities. - Support payroll, leave administration, and HR reporting where required (administrative support only). - Assist in handling internal inquiries related to HR and administrative matters.
Benefit
・Salary Package : RM 4,000 - RM 5,000
(includes Transportation Allowance & Responsibility Allowance)
・Responsibility Allowance (Executive RM120 - 150, Asst Mgr/Mgr RM200 - 300)
・AL: 14 days (increase up to 21 days)
・MC: 14 days (increase up to 22 days)
・Bonus : depends on the company performance (average 1-3 months)
・Medical Claim: RM40 per visit
・Insurance Coverage: Socso/Group Personal Accident
・Company Activities: Annual Dinner Event
