27 Jobs: Job Vacancies for Custmer support/service Positions
General Affairs cum Administration Junior Executive (Japanese Speaker - Fresh Graduate)ID:59950
3,000 MYR ~ 4,000 MYROther Selangor DistrictJob Description
■ COMPANY DESCRIPTIONWe are a Malaysian-incorporated manufacturing company specializing in electronic components, particularly lead terminals for aluminum electrolytic capacitors, which are essential components used in a wide range of electronic devices.The company operates as a subsidiary of a well-established Japanese electronics group.Currently, we are seeking a Japanese-speaking professional to support the General Affairs and Administration function, as well as to serve as a support role to Japanese expatriate and in-coming Japanese visitors.■ JOB RESPONSIBILITIES・General Affairs & Administration Support - Provide comprehensive general affairs and administrative support to ensure smooth daily office operations. - Assist the HR & Administration Manager in handling administrative matters, documentation, and internal coordination. - Manage office supplies, facilities-related matters, vendors, and service providers. - Coordinate meeting arrangements, meeting rooms, and internal events. - Handle general correspondence, filing, record-keeping, and document control in accordance with company procedures.・Japan HQ Communication & Coordination - Act as a communication bridge between Malaysia operations and Japan HQ. - Support Japanese–English communication through email correspondence, meeting coordination, and basic interpretation/translation when required. - Assist in preparing bilingual documents, reports, and presentation materials for submission to Japan HQ. - Coordinate and follow up on requests, instructions, and information exchange from Japan HQ.・Japanese Expatriate & Visitor Support - Support arrangements for Japanese expatriates and visitors during business trips to Malaysia, including: - Travel, accommodation, transportation, and meeting schedules - Office access, facilities usage, and local support - Assist in coordinating visa-related documentation, invitation letters, and administrative requirements (under guidance of HR/Admin Manager). - Provide general support to ensure smooth onboarding and business visits for Japanese expatriates.・HR & Administrative Assistance - Support HR-related administrative tasks such as onboarding documentation, employee records, and internal announcements. - Assist in coordinating training sessions, internal meetings, and company activities. - Support payroll, leave administration, and HR reporting where required (administrative support only). - Assist in handling internal inquiries related to HR and administrative matters.
Benefit
・Salary Package : RM 3,000 - RM 4,000
(includes Transportation Allowance & Responsibility Allowance)
・Responsibility Allowance (Executive RM120 - 150, Asst Mgr/Mgr RM200 - 300)
・AL: 14 days (increase up to 21 days)
・MC: 14 days (increase up to 22 days)
・Bonus : depends on the company performance (average 1-3 months)
・Medical Claim: RM40 per visit
・Insurance Coverage: Socso/Group Personal Accident
・Company Activities: Annual Dinner EventGeneral Affairs cum Administration Executive (Japanese Speaker)ID:59951
4,000 MYR ~ 5,000 MYROther Selangor DistrictJob Description
■ COMPANY DESCRIPTIONWe are a Malaysian-incorporated manufacturing company specializing in electronic components, particularly lead terminals for aluminum electrolytic capacitors, which are essential components used in a wide range of electronic devices.The company operates as a subsidiary of a well-established Japanese electronics group.Currently, we are seeking a Japanese-speaking professional to support the General Affairs and Administration function, as well as to serve as a support role to Japanese expatriate and in-coming Japanese visitors.■ JOB RESPONSIBILITIES・General Affairs & Administration Support - Provide comprehensive general affairs and administrative support to ensure smooth daily office operations. - Assist the HR & Administration Manager in handling administrative matters, documentation, and internal coordination. - Manage office supplies, facilities-related matters, vendors, and service providers. - Coordinate meeting arrangements, meeting rooms, and internal events. - Handle general correspondence, filing, record-keeping, and document control in accordance with company procedures.・Japan HQ Communication & Coordination - Act as a communication bridge between Malaysia operations and Japan HQ. - Support Japanese–English communication through email correspondence, meeting coordination, and basic interpretation/translation when required. - Assist in preparing bilingual documents, reports, and presentation materials for submission to Japan HQ. - Coordinate and follow up on requests, instructions, and information exchange from Japan HQ.・Japanese Expatriate & Visitor Support - Support arrangements for Japanese expatriates and visitors during business trips to Malaysia, including: - Travel, accommodation, transportation, and meeting schedules - Office access, facilities usage, and local support - Assist in coordinating visa-related documentation, invitation letters, and administrative requirements (under guidance of HR/Admin Manager). - Provide general support to ensure smooth onboarding and business visits for Japanese expatriates.・HR & Administrative Assistance - Support HR-related administrative tasks such as onboarding documentation, employee records, and internal announcements. - Assist in coordinating training sessions, internal meetings, and company activities. - Support payroll, leave administration, and HR reporting where required (administrative support only). - Assist in handling internal inquiries related to HR and administrative matters.
Benefit
・Salary Package : RM 4,000 - RM 5,000
(includes Transportation Allowance & Responsibility Allowance)
・Responsibility Allowance (Executive RM120 - 150, Asst Mgr/Mgr RM200 - 300)
・AL: 14 days (increase up to 21 days)
・MC: 14 days (increase up to 22 days)
・Bonus : depends on the company performance (average 1-3 months)
・Medical Claim: RM40 per visit
・Insurance Coverage: Socso/Group Personal Accident
・Company Activities: Annual Dinner EventAsset Management ExecutiveID:59935
4,300 MYR ~ 4,800 MYRGeorgetownJob Description
• Coordinate engagement sessions with internal stakeholders and external vendors to ensure efficient and effective procurement transactions.• Develop and implement procurement plans aligned with overall procurement strategies and operational objectives.• Establish procurement targets and Key Performance Indicators (KPIs) across teams to support business growth objectives.• Analyse inventory levels to forecast and plan future stock requirements.• Evaluate process improvement initiatives to assess their effectiveness and impact.• Review performance outcomes using available data to ensure the effectiveness of work processes and procedures.• Provide on-the-job training and ad hoc support as required.
Benefit
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting tripCustomer Service Specialist ID:59898
3,000 MYR ~ 3,500 MYRSeputehJob Description
【Job Responsibilities】- Identify clients’ requirements and ensure they are answered or routed to the appropriate support area.- Provide operational support to clients by answering calls and online queries, analyze reported issues and offer appropriate advice and/or answers.- Keep and update reported issues and work closely with Technical Support team to assure quality customer service.- Provide feedback to enhance existing programmers by analyzing business objective and identifying areas for modification and improvement.- Provide product and technical guidelines for clients and educate clients on how to use the new features or add-on programs.- Undertake other ad hoc duties assign from time to time.
Benefit
- Fully work from home (report to office 1 week in a quarter of the year)
- AL leave
- Birthday leave
- Outpatient claim
- Inpatient claim
- Dental / Optical
- Internet claim
- Parking claim base on receipt
- Gym 50% subsidy - celebrities fitness
- Annual increment / KPI performance review
- Performance Bonus【Customer Support】BPO company★Luxury Hotel★ID:59821
8,800 MYR ~ 9,400 MYRBukit Bintang/KLCCJob Description
As a Call Center Executive for luxury hotel, you will be the first point of contact for esteemed guests, ensuring their needs are met with efficiency, professionalism and a sense of luxury. Your role is pivotal in creating memorable guest experiences by managing hotels, restaurants, spas, entertainment and transportation reservations, facilitating in-room dining orders, and handling all in-house guest requests. You are the heart of the house, providing exceptional service and assisting everyone you interact with.
Benefit
<Working Days> 5 working days per week (Monday to Sunday rotation)
<Working Hours>Current operating hours: 9:00 AM – 6:00 PM (MYT)
(However, as the role might support 24/7/365 service operation, there may be a possibility of future shift rotations that include night shifts, weekends, and public holidays.)
■Salary：RM8,800〜9,400 [Basic: RM7,200〜7,800 + Language Allowance RM1,000 + Housing Allowance RM 600 (Only applicable for expat)]
・Probation period：３months
・Annual Leave: 15d (>2Y 16d, >5Y 17d)
・Sick Leave: 14d (>2Y 16d)
・Hospitalization Leave: 60d
・Maternity Leave: 98d
・Compassionate Leave: 3d
・Hospitalization expenses covered by insurance
・Dental / Optical expenses claimable - up to RM 200 / year
・Yearly Increment[URGENT} Order Processing Executive ID:59809
4,000 MYR ~ 6,000 MYRBayan LepasJob Description
➢ Provide excellent services by attending to customers’ order within agreeable turnaround time and in an efficient manner.➢ Interface with internal operations in resolving daily requirements & problems raised by customers for quote, production, delivery or quality related issues.➢ Perform contract review and PO acknowledgement. To verify info in PO is per quote.➢ Analyse customers’ forecast / orders and work with internal teams to load the work order accordingly.➢ To advise customers on the Estimated Time of Departure / Estimated Time of Arrival (ETD / ETA) based on material and production lead time.➢ Respond to customers’ Open Order Report (OOR).➢ Update the information required in customers’ portal (PO acceptance, ETD / ETA, consignment stock status).➢ Support customer’s consignment project including maintaining minimum and maximum inventory. Compile the pull report and work with warehouse and finance for Account Receiving closure.
Benefit
- Contractual bonus
- Performance bonus
- Annual Leave 12 days
- Medical Leave 14 days
- Public Holiday falls on Sat and Sunday can replace on Monday.
- Medical ClaimProcurement ExecutiveID:59702
4,000 MYR ~ 6,000 MYRShah AlamJob Description
• Support HOD in supervising and guiding department team members.• Issue PO, verify PO accuracy and ensure compliance with procedures.• Source, evaluate quotation and negotiate pricing, delivery terms and commercial conditions.• Review supplier price revisions and verify justification.• Follow-up with suppliers to ensure on-time delivery and quality of goods.• Assist in supplier evaluation according to ISO standards.• Meet and audit suppliers when required to assess their processes, capability and compliance.• Maintain good suppliers’ relationships.• Manage procurement records, documentation, and filing to ensure accuracy, traceability and audit-readiness.• Assist in preparing procurement reports and data summaries for HOD or management review.• Support internal and external ISO audits related to procurement.• Assist in improving procurement processes and workflow efficiency.• Performs any other duties as assigned by Superior.
Benefit
Salary Package : RM3,500 - RM6,000
Leaves:
- AL: 14 days (4 days increased every 2 years and maximum 20 days)
- SL: 14 / 18 / 22 days
EPF, SOCSO, EIS entitlement
Others:
• Meal coupon (monthly)
• Executive position allowance
• Insurance: GHS, GPA
• Outpatient medical (pay and claim basis)
• Free parking
• Yearly performance bonus
• Salary adjustment after probation (based on individual performance)Customer Service ExecutiveID:59599
3,800 MYR ~ 4,200 MYRGeorgetownJob Description
1. Order management• Process sales orders accurately in ERP system• Monitor order status and ensure on-time fulfilment• Handle order changes, cancellations, and expedite requests2. Customer Account Management• Support Sales PIC for assigned customers• Respond promptly to inquiries regarding order status, shipment and billing enquiries• Build and maintain strong working relationships with customers3. Customer Account Management• Generate shipping documents and ensure billing accuracy• Support credit note / debit note processing
Benefit
- 12 days AL
- Medical Claim RM 50 per visit, RM 500 max per year
- Dental RM 200 per year
- 1 month fixed bonus
- Annual Health Screening
- Bonus pay-out twice a year
(June and Dec, Average 1.5 - 3.0 months per year)
- Kick-off meeting tripFuruno Electric (Malaysia) Sdn. Bhd.ID:59591
3,500 MYR ~ 5,000 MYRShah AlamJob Description
JOB SUMMARYTo carry out VDR/SVDR annual performance tests and statutory safety radio survey on board ships.DUTIES/RESPONSIBILITIES/ACCOUNTABILITIESCompliance and Survey• Perform VDR/SVDR Annual Performance Tests (APT) onboard vessels.• Conduct Statutory Safety Radio Surveys (GMDSS) in accordance with IMO and Class requirements.• Identify survey scope and monitor daily statutory survey activities.• Record non-conformities of equipment in survey reports.• Prepare and submit survey reports to relevant classification authorities.• Maintain and update survey checklists issued by classification bodies.• Ensure validity of approval certificates issued by classification societies.• Monitor updates to international conventions and IMO regulations.Technical Service• Carry out servicing, installation, troubleshooting, and commissioning of Navigation and Communication equipment.• Attend customer enquiries related to statutory survey matters.• Perform other ad-hoc duties as assigned by the superior.
Benefit
AL : 14 days
MC: 14 days
Phone allowance RM 100
Insurance and medical benefits
Performance bonus and salary incrementService Desk Agent (IT - Thai Speaker)ID:59403
3,500 MYR ~ 6,350 MYRBangsarJob Description
< ABOUT THE ROLE >We are looking for enthusiastic entry-level candidates to join our IT Service Desk team.This role is open to fresh graduates, IT and non-IT graduates, and diploma holders who are interested in starting a career in IT and customer support.You don’t need prior IT work experience—we provide clear guidance, and ongoing support. What matters most is your willingness to learn, positive attitude, and desire to help others.< WHAT YOU'LL DO >- Act as the first point of contact for users needing technical assistance- Provide basic IT support via phone, email, chat, and ticketing systems.- Help users with common issues such as login problems, software access, and device setup- Record and track support requests accurately in the system- Follow troubleshooting guides and standard procedures (training provided)- Escalate more complex issues to senior support teams when required- Communicate clearly and professionally with users at all times
Benefit
・Basic Salary = RM 3,500 ~ RM 5,500
・Shift allowance = RM 250
・Language Allowance = RM 600
・AL:14d, MC: 14d (increase based on service year)
