6 Jobs for Other found
Client Service ManagerID:50023
6,000 MYR ~ 8,000 MYRKota Damansara/Petaling JayaJob Description
Roles & Responsibilities
• The manager must be a relationship-oriented person responsible in nurturing healthy network of client relationships.
• He/she is to assist the COO in budgeting, strategic planning, organizing, and implementing actions plan to deliver the priorities, targets, goals, and ISO objectives, align to the company’s core values, mission and vision statements.
• He/she is to be a reliable and responsive resource, a professional, to provide solutions to meet client’s needs, develop new sales, actively seek client’s feedback, and gather market information back to the company.
• Ensure sales and/or marketing reports are submitted as required.
• Ensure requests and complains are attended to within deadline.
• Must be flexible regarding working hours.
• Perform ad-hoc assignments as and when instructed by COO
Minimum Job Expectations
To conduct sales canvassing, identify new prospect, approach and promote company’s services.
• To attend call in enquiry and respond promptly to prospect.
• To conduct site inspection at prospect premise.
• To negotiate the terms and condition and close sales.
• To secure client endorsement on service agreement.
• To attend to client’s requests, questions, and feedback for improvement.
• To communicate and coordinate between Operations Department and Client on job commencement and ensuring smooth execution of the services.
• To ensure client confirmation and work done acknowledgement received accordingly.
• To ensure client satisfaction and profitability of sales secured.
• Reviewing sales performance, aiming to meet or exceed targets.
• To prepare weekly sales activity updates & monthly sales reports.
• To prepare respective budget, assist in formulating growth strategies, and implement the growth actions plan.
• To draw up and deliver the priorities, targets, goals, and ISO objectives set out in the strategic plans, align to the company’s core values, mission and vision statements.
• To manage & motivate subordinates to achieve the objectives of which will be in line with the objective of the Company.
• To ensure SOPs are adhered to in order that all jobs carries out are with consistent output.
• To monitor and recommend the processes within to improve the department’s efficiency and ensure that all processes comply with internally set standardsBenefit
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UnknownID:49973
8,000 MYR ~ 10,000 MYRBatu MaungJob Description
1. Assist customers in solving engineering/scientific challenges by solving technical issues
- Probe, replicate and troubleshoot customers’ technical issues
- Maintain high standard in quality of service, while meeting Service Level Agreement (Average 90% or above in
customer satisfaction survey)
2. Provide effortless technical support via digital channel
- Captures and documents knowledge to enable self-service resolution. Adopt and apply latest Knowledge-Centered Service (KCS) methodology on every customer engagement.
- Leverage previously acquired technical experience, and make continuous improvements on the contents for maximum efficiency and effectiveness of digital, web-based support
3. Accelerate customers’ business by fostering team proficiency of NI products within customer organization
- Identifies and anticipates technical gaps within customer organization and works with management to build product, system or technical expertise.
-Educates customers through technical support engagements. Guides customers through basic product startup, application troubleshooting, and/or maintenance of solutions.
4. Advocates for the customer experience within the company
- Identify quality, feature, or user experience gaps and feedback to relevant functions on every customer engagement
- Escalates complex technical issues internally to the appropriate group while maintaining ownership of customer interaction.
- Continuously lead peers as NI products, platform and systems, by acquiring in-depth technical expertise
- Serves Sales, Support and Services organization as the point of escalation for technical issues related to NI products
Benefit
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【Leasing】Japanese speaking Operations OfficerID:49549
4,000 MYR ~ 5,000 MYRMont KiaraJob Description
Service/Industry: Providing global leasing service to the wide range from hospitals and schools, to telecommunications, oil and gas corporations, and retail stores.
Reporting Structure: Operations Manager
Purpose of hiring: To support our new expansion in Japan market
Major Responsibilities
• Preparation of lease documentation in English and Japanese
• Ordering of equipment for customers, direct communication with Japanese vendors and customers to guide the leases in process to a close.
• Enter and maintain leased assets and details into respective systems and adhere to the standard operating procedures and in compliance with the policies and procedures of the Company.
• Provide administrative support to sales team throughout the lease process and liaise with the representative of CSI Japan.
• Provide assistance to coordinate between office departments and facilitate workflow and business processes and the documentation of that workflow.
• Asist the Credit manager with translation of the financial statements and relevant financial reports of customers.
• Assist the Funding manager in the preparation of funding and documentation as well as the maintenance of the funding facilities.
• Support in communication with CSI’s parent company in Japan on various issues.
• Preparation of various reports.
• Provide general assistance on system matters or data entry as requested and any other ad hoc matters.Benefit
Salary range: 4,000-5,000 MYR (negotiable based on experience)
Allowances & Benefits :
- Parking claimable up to RM 350 (if you drive to office)
- Annual RM 3,000 for medical claims (including normal dental claim and prescribed glasses)Project ManagerID:49729
8,000 MYR ~ 10,000 MYRKota Damansara/Petaling JayaJob Description
- Minimum Job Expectations
* To assist Operation Manager in controlling and utilizing manpower effectively through planning, organizing and scheduling to maximize operations and administrations within budget. Monitor and control cost in order to maximize profit successfully for all current projects
* To assist operation manager in analyzing and resolving project issues at site in timely and accurate manner. Assess potential risks and technical challenges and develop appropriate mitigation plans
* To assist operation manager in improving processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize efficiency. Monitor adherence to rules, regulations and procedures
* To prepare, maintains complete and up to date records and prepare relevant reports and analysis for management
* To assist HRD Department in recruitment and placement of required staff; delegation of task and accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance of subordinates
* To manage and coordinate preparing of contingency plan to ensure no shortage of labor supply.
* To coordinate, monitor and manage all administrative procurement for cleaning chemicals, equipment and machinery and to monitor logistic planning and stock control of cleaning chemicals, thus ensuring all chemical dilution and SDS are properly follow by subordinates
* To ensure timely order & delivery of stock from various suppliers, timely servicing of machinery & equipment and to source for the most efficient machine, good quality chemical and toiletries that suit to our operation
* To conduct random inspection at all buildings physically ensure services are conducted as per schedules, to discuss & resolute measures to improve the services conducted periodically thus improving relationship with client
* To ensure customer satisfaction by meeting due dates and reducing the cost of operation, scheduling and planning
* Continually work towards service excellence through observation of operation systems and processes during day to day work
* To promote good staff rapport and to strengthen employee relationship/motivate them to ensure high productivity.
* Provide leadership, direction, coaching and feedback to service manager/officer for continual process improvement efforts so that operations can operate at an optimal cost with highest efficiencies
* To ensure customer satisfaction by meeting due dates and reducing the cost of operation, scheduling and planning
* Continually work towards service excellence through observation of operational systems and processes during day to day work
* To promote good staff rapport and to strengthen employee relationship/ motivate them to ensure high productivity
* Provide leadership, direction, coaching and feedback to service manager/officer for continual process improvement efforts so that operations can operate at an optimal cost with highest efficiencies
* To assist operation manager and head of department in the development of strategic plans for operational activity. Implement and manage operational plans, manage & motivate subordinates to achieve the objectives of the operation department, align with to the company''s core values, mission and vision statements
* To promote safety and health within the team and raise awareness amongst all service crew of appropriate safety and health regulations
* Adhere and comply with company ISO9001 processes and ensure all activities and materials meet with relevant organisational and statutory policies, including health and safety. employment act and equality laws
* To assist and perform all ad-hoc assignment as and when assigned
* Develop self, and maintain knowledge in relevant field at all times
- Roles & Responsibilities
• Responsible for client relations, resources planning, staffs development, all administrative procurement for cleaning chemicals, materials, equipment and machinery, reporting, logistic planning, implementing and managing the activities of the Operation Department.
• Responsible to improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures.
• Responsible to ensure client satisfaction by meeting deadlines and reducing cost of operation, scheduling and planning.
• All activities should be in line with the Company’s objectives and must be conducted in a manner that is appropriate with the Company’s image.Benefit
To be advice during interview
【ペナン勤務】日系リテールマネージャー（MY在住者のみ）ID:48929
4,500 MYR ~ 5,000 MYRTanjung TokongJob Description
日系レストランのマネージャーとして以下業務に従事いただきます。
＜業務内容＞
-店舗運営における事業計画策定、組織の編成管理、およびモニタリング
-グループの短期～長期的な目標達成に向けて実施される事業開発活動を主導し、プロジェクトとして自身が指揮、実装する
-市場調査、市場分析の結果をもとに可能性を探りマネジメント層への進言を行う
-お客様満足度を高水準に保つための施策を検討、実施
-売上目標や事業開発目標の達成のためにチームをけん引、マネジメントする
-売り上げと利益の最大化を目指す
-その他上司から割り当てられるアドホック業務Benefit
-給与：RM4500～5000
-家賃補助：RM1500 housing allowance for native only
-勤務時間：10am-6pm （週6勤務）Mechanical Design Engineer Leader candidateID:48923
6,000 MYR ~ 8,000 MYRGelugurJob Description
- Responsible for task and member lead of mechanical design and drafting work based on customer requirement
- Liaise and lead in close collaboration with our production and sales teams to optimize engineering design
- Communicate with Japanese Engineer and Local design staffs and adjustment
- Report to Engineering Manager after identifying the issue and making the Improvement action plan through task and member lead
- Ability to work in a demanding environment by ensure the project assigned complete on schedule
- To provide technical guidance, solutions and customer service supports
- To provide detail accumulative tolerance analysis on the design works
- Generate and prepare detail of design drawing, bill of material within project schedule require
- Perform adhoc duties assigned by superior from time to time
- Advice peers about Machining center(Machining center has an automatic tool changing function, it can perform different kinds of processing such as milling, boring, drilling, tapping and so on according to the purpose by one machine Numerically controlled machine tool )Benefit
1.) One month fixed bonus (AWS): For new member joining less than a year, bonus will be pro-rated from confirmation date ( probation period is not entitled to bonus).
2.) Variable bonus (0 to 1.75 months of monthly salary) : depends on individual and company performance .
3.) Personal Accident, Outpatient and Hospitalization insurance: Insurance Coverage benefits
4.) Annual Health Screening: Yearly Health Check-up
5.) Dental benefit RM 200 per year.
6.) Annual Leave Entitlement: 10 working days of annual leave from the first leave year of employment
