Job Description

Role DescriptionThe Business Services Payroll Consultant position is an exciting opportunity for candidates who thrive in a dynamic and fast-paced business process outsourcing (BPO) environment.The Payroll Consultant supports the delivery of accurate and timely payroll services to multiple clients across different industries and countries. This role requires strong attention to detail, a proactive mindset, and the ability to manage multiple client portfolios with professionalism and accountability.Comprehensive on-the-job training will be provided for Japan and other country-specific payroll processes, local regulations, and internal systems. This position provides an opportunity to strengthen both operational and client advisory skills in a global consulting environment, paving the way for progression into a senior consultant role.Job Responsibilities• Receiving salary information from clients, inputting it into the payroll system, and calculating payroll within established timelines.• Collecting new joiner/leaver information and completing onboarding/offboarding processes including insurance registration/deregistration, submission to authorities, etc.• Responding to client queries across all payroll and benefits processes within established target timelines.• Maintaining complete confidentiality of all payroll data, records, and reports.• Ensuring filing and recordkeeping of all employee files and data is compliant with applicable regulations.• Reviewing calculation results, email drafts, insurance registration documents, etc., prepared by other staff members.• Assisting in documenting payroll processes and standard operating procedures to ensure consistent and quality delivery.• Participating in knowledge sharing, process improvement initiatives, and system enhancement activities.