Job Description
【Job Summary】We are a premier global manufacturer specializing in high-precision powder metallurgy components and custom sintered parts for automotive, industrial machinery, electronic, and home appliance applications. With state-of-the-art production facilities and an unwavering commitment to quality and engineering excellence, our group supports major global OEMs across Southeast Asia and beyond. As part of our strategic corporate restructuring and operational optimization, we are integrating our regional sales and business administration functions from Singapore into our main manufacturing plant located in Selangor, Malaysia.To ensure a seamless transition of key customer accounts across Singapore, Vietnam, Indonesia, Thailand, and India, we are seeking a dedicated, highly reliable, and technically inclined Sales & Account Management Executive / Senior Executive (Japanese Speaker) to join our dynamic team in Malaysia. In this pivotal account management role, you will serve as the primary liaison between our valued regional clients—predominantly Japanese multinational corporations—and our internal engineering, quality control, and production management teams.This position offers a unique and stable long-term career opportunity for individuals who thrive in a collaborative manufacturing environment and possess strong interpersonal, organizational, and cross-cultural communication skills. Rather than focusing on aggressive new business acquisition or cold calling, your main responsibility will be nurturing, maintaining, and strengthening existing client relationships (handling approximately 45 key accounts). You will work closely with our experienced General Manager and plant leadership to handle commercial inquiries, RFQ submissions, price negotiations, technical delivery coordination, and quality issue resolutions.If you are a proactive professional with a background in B2B manufacturing sales, quality control, or engineering support, fluent in Business Japanese and English, and looking to build a stable career with a well-established manufacturing pioneer in Malaysia, we welcome your application.【Responsibilities】・Account Management & Relationship Building: Serve as the main point of contact for approximately 45 existing key clients (predominantly Japanese-affiliated manufacturers) across Southeast Asia and India. Build strong, trusted long-term partnerships through regular communication and proactive follow-ups.・Commercial Support & Order Management: Handle quotation preparations, product pricing negotiations, contract renewals, and schedule coordination in response to client requests and purchasing cycles.・Technical & Quality Coordination: Act as a bridge between overseas clients and internal factory teams (Quality Assurance, Production Planning, Engineering). Facilitate clear technical communication, investigate quality feedback or delivery concerns, and convey solutions back to clients prompt and accurately.・Handover & Business Transition: Participate in joint customer visits with the General Manager during the initial phase to ensure a smooth transition of duties previously managed by the regional office.・Business Travel & Internal Reporting: Conduct occasional overseas business trips within Southeast Asia and local travel in Malaysia (approximately twice a year) for client alignment meetings. Perform daily administrative, reporting, and desk-based sales support activities at our main factory facility.