Overview

• Salary

  6,000 MYR ~ 7,000 MYR

• Industry

  Trading Firm

• Job Description

  1. Customer Communication & Coordination
  ・Act as the main contact point between customers, factories, sales teams, and suppliers
  ・Handle customer inquiries regarding products lead time, and order status
  
  2. Order Management
  ・Receive and review Purchase Orders (PO) for part number, specification, price, and quantity accuracy
  ・Create and manage Sales Orders in SAP systems
  ・Monitor order status from order entry to shipment
  
  3. Delivery & Schedule Control
  ・Coordinate with Supplier directly to ensure on-time delivery, pull-in, push-out requests
  ・Support customers delivery requirements, inform delays, pull-in, or push-out status
  ・Coordinate logistics and shipping documents (Invoice, Packing List, etc.)
  
  4. Pricing & Documentation
  ・Create and maintain price master for each customer
  ・Support customer-required documents such as survey and compliance documents
  
  5. Sales Support
  ・Support Sales teams in forecast management, volume tracking, and new project follow-up
  ・Coordinate prototype, sample, trial, and mass production activities
  ・Support customer relationship management and long-term cooperation
  
  6. Internal Communication & Reporting
  ・Prepare reports such as AR, backlog, and delivery status
  ・Ensure smooth cross-functional communication (Sales, Factory, Logistics)
  
  7. Payment Handling/AR
  ・Check the payments detail with customers once a month
  ・Check debit note/ credit note within 3 days after communication Ensure no overdue payment issue