Overview

• Salary

  3,000 MYR ~ 8,000 MYR

• Industry

  Manufacturing(Automobile)

• Job Description

  The Role:
  As a Retail Sales Advisor, you consistently deliver an incredible educational, immersive, and exciting experience to all current and future customers. You constitute the front line and act as a brand ambassador, supporting the mission to accelerate the world’s transition to sustainable energy by creating memorable experiences for customers.
  
  As a a Retail Sales Advisor, you will support customers from the moment they walk into the showrooms to learn about the products. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying experience.
  
  Responsibilities:
  • Engage walk-in guests promptly, personally, and with the goal of opening the conversation and ensuring they feel welcome
  • Help drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion
  • Implement all operational policies and procedures in order to satisfy the needs of the customer while helping achieve company goals
  • Understand who guests are, what brought them in, their intent and timeline to purchase, thus creating a robust Customer Profile
  • Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
  • Demonstrate a mastery of all products and services, as well as local incentives for EV owners
  • Help maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
  • Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management