Customer Relation Executive (Local Japanese Speaker) - KLID:59646
4,500 MYR ~ 5,500 MYRBangsarOver 3 months agoOverview
Salary
4,500 MYR ~ 5,500 MYR
Industry
Medical & Healthcare
Job Description
The position requires 24-hour standby support, including during non-working hours, weekends, and public holidays.
- Provide general administrative and operational support for assigned task.
- Answering phone calls, email correspondence, ad-hoc duties and update data entry into the computer system.
- Ensure customer service satisfaction and good client relationships.
- Attending our members to the hospital as a translator for doctor consultation.
- Manage the overall operational and responsibilities of the department with hospital & insurance company.
- Keep good relationship with our affiliated hospital in Malaysia.
- Cooperate with Finance, Management & HQ to ensure company’s operation in smooth manner.
- Prepare report in Japanese & English.
- Prepares reports for management, as necessary or requested, to track strategic goal accomplishment.
- Report to Headquarters & MD.
- Gathering market and customer information.
- Perform ad hoc and general duties as assigned by management.
Qualifications
Requirement
Education: At least a Diploma or Degree in any field
Experience:
- At least 1 year of experience in customer service/translator/interpreter or related experience
- Fresh graduates are welcome to apply
Required skills:
- Must have JLPT N1 certificate
- Strong Japanese language skill
- Standby after work (weekdays) and weekends
- Willing to travel within Klang Valley areaEnglish Level
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Other Language
Malay, English, Japanese
Additional Information
Benefit
- AL, MC
- EPF, SOCSO
- Transport Allowance
- Parking Allowance
- Overtime Allowance
- Medical Insurance
- Medical Claim
- Health screening check-upWorking Hour
08:00 ~ 17:00
Holiday
Follow Malaysia PH
Job Function
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