Customer Relation Executive (Local Japanese Speaker) - KLID:59646

4,500 MYR ~ 5,500 MYRBangsarOver 3 months ago

Overview

  • Salary

    4,500 MYR ~ 5,500 MYR

  • Industry

    Medical & Healthcare

  • Job Description

    The position requires 24-hour standby support, including during non-working hours, weekends, and public holidays.

    - Provide general administrative and operational support for assigned task.
    - Answering phone calls, email correspondence, ad-hoc duties and update data entry into the computer system.
    - Ensure customer service satisfaction and good client relationships.
    - Attending our members to the hospital as a translator for doctor consultation.
    - Manage the overall operational and responsibilities of the department with hospital & insurance company.
    - Keep good relationship with our affiliated hospital in Malaysia.
    - Cooperate with Finance, Management & HQ to ensure company’s operation in smooth manner.
    - Prepare report in Japanese & English.
    - Prepares reports for management, as necessary or requested, to track strategic goal accomplishment.
    - Report to Headquarters & MD.
    - Gathering market and customer information.
    - Perform ad hoc and general duties as assigned by management.

Qualifications

  • Requirement

    Education: At least a Diploma or Degree in any field
    Experience:
    - At least 1 year of experience in customer service/translator/interpreter or related experience
    - Fresh graduates are welcome to apply

    Required skills:
    - Must have JLPT N1 certificate
    - Strong Japanese language skill
    - Standby after work (weekdays) and weekends
    - Willing to travel within Klang Valley area

  • English Level

    -

  • Other Language

    Malay, English, Japanese

Additional Information

  • Benefit

    - AL, MC
    - EPF, SOCSO
    - Transport Allowance
    - Parking Allowance
    - Overtime Allowance
    - Medical Insurance
    - Medical Claim
    - Health screening check-up

  • Working Hour

    08:00 ~ 17:00

  • Holiday

    Follow Malaysia PH

  • Job Function