Overview

• Salary

  10,000 MYR ~ 13,000 MYR

• Industry

  IT/Telecommunications, Trading Firm

• Job Description

  ■ JOB SUMMARY
  The Country SCM manager is responsible for all SCM activities within their country, ensure all processes and practices comply with country regulations.
  The role also includes managing the Order Management (OM) shared services responsibilities and to local execution with global standards. The role works closely with Regional Head Quarter (RHQ) SCM by providing country-specific insights for the successful development of Regional SCM strategies.
  As SCM business partner to the country, the role also works with key stakeholders and managers to ensure the effective, efficient, and compliant delivery of SCM services to meet business needs and support country growth.
  
  ■ KEY ACCOUNTABILITIES
  • Demand and Supply Management
  ➢ Strategic planning & execution of supply forecast demand working together with PM/BU in alignment with Japan HQ/factories.
  ➢ Design of optimal policy from management to distribution vis-à-vis Hub & Spoke concept. Incorporate in-depth understanding of past, current and future developments / factors in forecasting future requirements.
  ➢ Set limits for and approve forecasts.
  ➢ Plan ahead to ensure and maintain optimal inventory levels. Set guidelines for optimal inventory levels.
  ➢ Establish processes to track inventory levels across products, in the immediate and long term.
  ➢ Synchronize supply chain activities. Integrate processes across stakeholders to ensure information visibility in customer demand, supply / anticipated productions, material-in-transit.
  • Order Management
  ➢ Oversee the daily operations of shared services, ensuring that all functions are performed efficiently and effectively.
  ➢ Lead and develop a team of shared services professionals, providing guidance, training, and support to ensure high performance and employee engagement.
  ➢ Identify opportunities for process enhancements and implement best practices to improve service delivery and operational efficiency.
  ➢ Develop and implement process harmonisation initiatives across the region and streamline the existing order management process including automation.
  ➢ Handle diverse customer orders and resolve any significant complaints or escalations.
  ➢ Explore and evaluate new technologies that can improve efficiency and seamlessness of order management.
  ➢ Ensure accurate data entry and maintenance of SAP systems, and provide insights and reports on key metrics to support decision-making.
  • Trade Management
  ➢ Ensure compliance with international and local laws, related to import and export activities.
  ➢ Demonstrate understanding of tax and process regulatory requirements, related to import and export activities.
  ➢ Liaise with representatives from import / export companies to ensure expectations are met.
  • Logistics Management
  ➢ Develop formal logistics strategy across multiple product types, balancing business priorities and potential resource constraints.
  ➢ Oversee implementation of major changes or enhancements to logistics activities.
  ➢ Enable sustainability via drop shipment strategy.
  ➢ Control the movement and storage of product/parts within a warehouse.
  ➢ Monitor general product lifespans, anticipate warehousing issues, develop action plans pre-emptively to address suspected issues.
  ➢ Manage end-to-end transparent flow of information, visibility and services, ensuring as little disruption as possible.
  ➢ Manage logistics cost within budget, considering cost/benefit trade-offs to maximise effectiveness and minimise costs.
  ➢ Monthly review of 3PL performance/KPI & take quick countermeasure if necessary.
  • Stakeholder and Risk Management
  ➢ Monitor and manage performance of partner vendors, identifying current trends and past patterns to forecast partner needs.