Overview

• Salary

  7,000 MYR ~ 10,000 MYR

• Industry

  Hospitality/Tourism & Leisure

• Job Description

  ■Business Development & Client Acquisition:
  - Actively prospect, initiate contact with, and secure new high-value accounts, focusing primarily on corporate enterprises, educational institutions, and entertainment organizations.
  - Identify decision-makers within target organizations and pitch tailored travel packages, incentive trip ideas, and group travel solutions.
  - Conduct market research and competitor analysis to identify potential market segments, new business channels, and emerging industry trends.
  
  ■Account Management & Relationship Building:
  - Maintain regular engagement with existing corporate clients to maximize account retention and foster long-term commercial partnerships.
  - Act as the primary point of contact for corporate accounts, ensuring high client satisfaction and smooth delivery of all travel arrangements.
  - Upsell and cross-sell additional services, including premium travel logistics, specialized itineraries, and event management options.
  
  ■Outbound MICE & Tour Operations:
  - Manage end-to-end corporate outbound travel solutions, including MICE programs, group tours, and institutional excursions.
  - Prepare comprehensive proposals, itineraries, cost estimations, and formal quotations in a timely and accurate manner.
  - Coordinate with internal ticketing, ground handling, hotel procurement, and operational support teams to ensure flawless execution of travel packages.
  
  ■Retail Sales & Customer Experience:
  - Attend to walk-in and inbound inquiry clients generated through online and offline promotional campaigns.
  - Conduct in-depth consultative sessions with clients to understand their travel preferences, budgetary constraints, and expectations, proposing the most suitable packages accordingly.
  - Ensure all customer interactions reflect top-tier professionalism, accuracy, and customer service excellence.