Overview

• Salary

  7,000 MYR ~ 9,000 MYR

• Industry

  Retail

• Job Description

  - Oversee daily operations of the retail store, ensuring smooth workflow and high levels of customer satisfaction.
  - Manage and mentor a team of sales associates and appraisers, providing coaching and support to meet individual and team goals.
  - Develop and execute strategies to drive store sales, monitor KPIs, and improve overall performance.
  - Maintain store appearance and merchandising standards to align with brand values and seasonal trends.
  - Handle customer escalations and provide solutions to ensure positive experiences.
  - Analyze sales reports and inventory data to optimize product displays and inventory levels.
  - Coordinate with head office departments for HR, logistics, marketing, and procurement activities.
  - Ensure compliance with company policies, safety regulations, and legal standards.
  - Plan staff scheduling, conduct performance evaluations, and manage hiring/training processes.
  - Lead by example, promoting a customer-first culture and a professional store environment.